「This was my first solo trip and this hotel made me feel safe, at ease, and relaxed. It's absolutely beautiful and peaceful. Not the loud noise that you hear in Cancun which i understand but it was the perfect getaway from the city life. Beautiful views, sunsets and sunrises... activities by the pool and the excursions are amazing. I was treated like a VIP guest and it was just little old me... highly recommend it 」
「Excelente servicio por parte del señor que cuida el hotel, hasta el sargazo de la playa estaba barriendo!
Lo único fue que estaba muy sucia el área de cocina, les falta poner un poco más de atención a esta parte, porque es un buen hotel!」
「Absolutely loved this resort. First time and will be returning. 5 night 6 day stay and we felt like we could definitely have stayed more and not got bored. Soo many activities for the kids to do. It’s a good sized resort furthest thing from you will be a 7 minute walk. Not too big nor too small. Kids had a blast and always something to do. Coffee was great. (Virgin) drinks were great! A heady amount of vegetarian options available. The gym was well equipped for any of your workout needs....
「Una excelente opción para la familia! Los cuartos muy cómodos y grandes, nos permitió hacer unas comidas en el cuarto y algunas en los restaurantes. Concierge de los mejores que he tenido, siempre atentos 24/7 pasando x nosotros a todos lados y no tendiendo que hacer fila en ningún lado. Le dejaron un detalle a mi hija que nunca se le va a olvidar por haber competido en gimnasia en esos días! El parque de buen twmaño y muy fácil de recorrer caminar y disfrutar con muy buenas atracciones y súper...
「The Fives was incredible - if you are looking for a private more quiet stay right on the beach this is the place - all the staff were amazing, helpful, friendly and were genuinely interested in making our stay memorable… the rooms are exquisite and the food was top class - they could’ve had one more restaurant to choose from but the roof top restaurant is quite lovely - we had a great stay and we would go back - there was seaweed on the beach but each day it would be cleaned up and made to look...
「My children like the pool on this hotel , but it was under construction. From next time I need to confirm if we can use the pool when we book the reservation.
Finally we could use the other pool on residence side, so the kids could be satisfied.」
「So the room were spectacular. The service fantastic, the food was delicious an the cocktails out of sight. the only thing that was a surprise is that when we wanted the outdoor pool was not always available. Of course the pool took about an 1.5 hours to get heated, but when we requested to have it turned on, we were never alerted that they would not end up doing it. So after a beautiful romantic walk back from dinner the pool was cold.....
A bit of a Debbie Downer since the pool is used in...
「When I booked it did not realize it was more of a romantic room. I was traveling with my girl friend and it was a bit awkward since her and I are friends best friends. It would have been nice if you also cater to non couples specially the rooms . The shower was a bit much out in the open with a friend.
I had food poisoning and I have to say Rene took good care of me. Very knowledgeable and he knew what he was doing so I would not be unconscious.
Grateful he was onsite.
Grateful also for my...