Find Hotels with WiFi in Riviera Maya

"Amazing in every way"

"Overall, the experience was good. However, I was not impressed with the room—it did not match the pictures and could definitely use some remodeling and maintenance. The room had a noticeable old smell, which might be unpleasant for people who are sensitive to odors. There was also quite a bit of noise coming through the door from housekeeping and people walking in the hallway. It wasn’t terrible, but since we had little ones the noise was sometimes disturbing, especially when they were trying to rest. On the positive side, there was a great variety of food and desserts. The environment was enjoyable, and the unlimited drinks were a nice bonus. The pool is quite large, but it still felt overcrowded. By around 10 a.m., all the poolside and beachside seats and umbrellas were already taken. "

"Excellent pool and evening entertainment. Pool is wonderful. Lots of empty cups and towels laying around. Buffet was good as well as pool bar food daily for lunch. "

"Definitely overrated. Where do I start. 1) Upon arrival, you would think the check in would be much faster. Plenty of employees standing around which could be helping but aren’t. 2) I arrive at my room which has the walk-out pool and literally walked out to an 8 x 8 one foot max pool. Didn’t even connect to the main pool area. 3) On hotels.com it says (2) queen beds and they stated hotels.com doesn’t know anything about their process. After enough going back and forth, they moved us to the furthest area back which had (2) queen and walk-out pool. I shouldn’t have to spend hours of vacation sorting that out 4) we had a big family with us and they made it extremely difficult for us to eat together. I would understand if seating was limited, but the areas were 1/2 empty. You should accommodate your guests when possible and it was always possible but basically refused. 5) We were booked at the older Xcaret hotel area VS newer area. Newer area looked like a ghost town so maybe so overloaded the old side to make it seem fuller. Not sure 6) you don’t even have good beach access Overall, I won’t be going back. We’ve been to many other places with less expensive rooms, better views, better beaches, and better service"

"Room was beautiful and kept perfectly clean each day! The food was great and the pools and entertainment were top notch!"

"Excellent service, friendly staff, clean rooms, nice and pleasant atmosphere. "

"Resort was very clean and kid friendly. Staff was so nice and welcoming. Definitely recommend it "

"We had a blast at the family selection pool with the service of Maria and Lizbeth. The beach bar had great premium service. The areas are massive so be prepared to walk. Lots of shuttles are available though. Food was excellent at every restaurant we went to (Italian, Steakhouse, Bamboo, The Nest, French @ TRS). "

"Highly recommend as the best and highest end all inclusive experience we’ve had. Shout out to Amber, our butler, who made it even better. "