リビエラ マヤのアパートスタイルホテル

「Resort is gorgeous but the food was not the best. We have been at the property for 4 days and we were tired from food on day one. We went to steak and mexican restaurants which were not great either. We feel as we had better Mexican food in the USA. Also, my boyfriend and I got food poisoning. He is still recovering three days later. Even though the food was not great the resort was nice. We enjoyed pools, animals, ocean and nature. We also loved that it is very close to Xcaret. I just wish they...

「Gorgeous rooms with beautiful views. Very accommodating and friendly staff. Stay here!」

「Staff unfriendly at check in. Most places were not open. All rooms were rented had issues, chili g smoke detectors, that took two days to fix, broken phone, toilet and shower. Room decor for birthdays were not done, mine said happy honeymoon and I came solo. Just overall very dissatisfied with this resort. They need customer service help.」

「Great location - steps from the beach and minutes from the main strip/restaurants etc. The unit was clean and just as advertised. The small pool was perfect for our young kids. The host was friendly and helpful - she provided beach chairs and toys upon request.」

「Great accommodations! Very relaxing! 」

「June 2026 very recent START WITH BROKEN TOILET SET, I SLIPPED OFF THEN REMOTES FOR AC NEEDED HELP THEN SHOWER, FLOODED THE ENTIRE ROOM , WORST NO WARM TO HOT WATER THEY AGREEED. AND WAS SUPPOSE TO FIX HOT WATER TANK ADVISED TO USE ANOTHER ROOM ALSO NO HOT WATER,' PAST UPSET MY ROOM THEY DID NOTHING AND AGAIN COLD SHOWER NOT EVEN WARM , FORGET HOT. THEY DID NOTHING AND DID NOT UNDERSTAND ME. EXCEPT YES YES ROOM WAS NICE AND CLEAN , SERVICE WAS HORIBLE FOR A 9.4 EXCEPTIONAL RATING , MORE LIKE...