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Barceló Maya Palace - All Inclusive

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Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
3 outdoor pools, sun loungers

Overview of Barceló Maya Palace - All Inclusive

VIP Access

Barceló Maya Palace - All Inclusive

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
77750, QROO, Xpu-Ha, Cta Chetumal Puerto Juarez KM 266.3

Explore the area

  • Popular LocationEcopark Kantun Chi15 min walk
  • Popular LocationCenote Cristalino19 min walk
  • Popular LocationOasis Beach6 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)23 min drive

Choose dates to view prices

About this area

Xpu-Ha

Located in Xpu-Ha, Barceló Maya Palace - All Inclusive is near theme parks and on a private beach. Cenote Cristalino and Chikinha Cenote reflect the area's natural beauty and area attractions include Ecopark Kantun Chi and Akumal Ecological Center. Traveling with kids? Consider Xcaret Eco Theme Park and Aktun Chen. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
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Map

What's nearby

  • Ecopark Kantun Chi - 15 min walk
  • Cenote Cristalino - 19 min walk
  • Puerto Aventuras Marina - 4 min drive
  • CEDAM Museum - 4 min drive
  • Oasis Beach - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 69 min drive

Restaurants

  • Mirador – Buffet restaurant offering international cuisine.
  • La Hacienda – Buffet restaurant offering Mexican cuisine.
  • Rodizio – Restaurant offering Brazilian cuisine.
  • Brasserie – Restaurant offering French cuisine.
  • Caribe – Restaurant offering Caribbean cuisine.

About this property

Barceló Maya Palace - All Inclusive

4.5-star property with pools, private beach, full-service spa
Catch some rays on Barceló Maya Palace - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants. All 756 rooms feature thoughtful touches like minibars (stocked with some free items) and bathrobes, plus furnished balconies or patios and LCD TVs with satellite channels. Guests will also find 24-hour room service, rainfall showerheads, and coffee makers.
Barceló Maya Palace - All Inclusive offers 756 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a water park (surcharge) with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Bartending
Cooking
Dancing
Language

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Access to onsite nightclubs
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • Buffet and à la carte meals, snacks, and beverages included
  • 6 restaurants
  • 2 poolside bars, 4 bars/lounges and 1 swim-up bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Access to nearby outdoor pool
  • Aerobics classes
  • Arcade/game room
  • Basketball
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Tennis
  • Volleyball
  • Water park access (surcharge)

Family friendly

  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space (2350 square feet)
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Private beachfront location
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Slippers
  • Window screens

Similar properties

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Xpu-Ha
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Guest rating 4+
Guest rating 4+
Free WiFi
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All-Inclusive Resort
All-Inclusive Resort
4 star
4 star
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3 PM - 6:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
An airport shuttle service (surcharge) is available on request.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.5 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 123 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barcelo Maya Palace Deluxe Xpu-Ha
Barcelo Palace Maya Deluxe
Maya Barcelo Palace
Maya Palace Barcelo
Maya Palace Deluxe All Inclusive
Palace Barcelo
Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Xpu-Ha
Barcelo Maya Palace Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 721 out of 1220 reviews
5 - Excellent 59%
Rating 4 - Good. 294 out of 1220 reviews
4 - Good 24%
Rating 3 - Okay. 101 out of 1220 reviews
3 - Okay 8%
Rating 2 - Poor. 61 out of 1220 reviews
2 - Poor 5%
Rating 1 - Terrible. 43 out of 1220 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is amazing! Only thing was that our room had a really bad smell. Possibly the AC unit Staff is beyond amazing! Specially (I hope this is his name) Joshua who worked the 2nd restaurant and served the entrance table in the mornings.
Stayed 4 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I loved everything about this resort. We will definitely be returning.
Stayed 6 nights in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, the staff was attentive and polite.
Stayed 9 nights in Sep 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities
Pros: Premium level first floor room,friendly staff, food, beach. Cons: Having to book restaurant reservations, on a 7 night stay there was two fights, people cursing at eachother at the pool. Hotels needs security to stop this from happening or stop it before it escalates. It was our second time at this property, but this makes it look no better than a motel 6 which is really a shame. Garbage inside pool (cups,straws etc).
Stayed 7 nights in Aug 2021