The Best Hotel with a Concierge in Riviera Maya from ￥17,257 in 2026

A tropical beach with clear turquoise waters, numerous boats, and a resort area with thatched-roof buildings.

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Our top choices for Riviera Maya hotels with concierge

An aerial view of a resort with a central circular pool, surrounded by palm trees and a beach area.

A beach resort with a pool, lounge chairs, palm trees, and a thatched-roof building.

A couple holding hands in a clear turquoise pool with a white building and thatched roof structure in the background.

A hotel lobby with a high ceiling, a central water feature, and potted plants along the walls.

1. Occidental at Xcaret Destination - All Inclusive

Playa del Carmen

Mariam

￥32,257

￥39,541 total

includes taxes & fees

Oct 27 - Oct 28

A resort pool area with multiple sun loungers and umbrellas, surrounded by palm trees and overlooking the ocean.

A resort with a pool area featuring yellow chairs and tables, a bar named 'License to Chill', and a building with balconies.

A bar and beachside grill with a sign that reads 'License to Chill' and red chairs outside.

A resort with multiple buildings, a pool area, and a view of the ocean.

2. Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

Puerto Morelos

Karla

￥36,061

￥44,246 total

includes taxes & fees

Oct 19 - Oct 20

A pool area with a curved design, stone walls, and tropical plants.

A resort with beachfront accommodations, a swimming pool, and a beach.

A spacious lobby with modern furniture, including sofas and chairs, and a central seating area with a coffee table.

A poolside area with lounge chairs, a table with a vase and a glass, and a stone wall.

3. Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

Maroma

Ana

￥63,632

￥77,504 total

includes taxes & fees

Oct 20 - Oct 21

A resort with a large pool, lounge chairs, and a view of the ocean at sunset.

A balcony with a view of the ocean, furnished with a sofa and chairs, and a tropical mural on the wall.

A beach scene with a straw hat and sunglasses on a white bed, wooden pillars, and a thatched roof.

A resort with multiple swimming pools, palm trees, and a large thatched-roof structure.

4. Iberostar Selection Riviera Cancún - All Inclusive

Puerto Morelos

Aleksandr

￥30,445

￥37,755 total

includes taxes & fees

Oct 20 - Oct 21

A pathway lined with palm trees and hanging lights, leading to a structure with a thatched roof.

A hammock between palm trees on a beach at sunset.

An outdoor dining area with tables and chairs, a wooden deck, and a view of the ocean.

A hotel pool area with lounge chairs and umbrellas, surrounded by palm trees and a multi-story building with balconies.

5. Petit Lafitte Beachfront Hotel & Bungalows

Playa del Carmen

"I cannot express how special this resort is. Small, intimate, and unique. The entire staff helped me celebrate my birthday..special drinks, food and a beautiful piece of cake with a sparkler on top, Best birthday ever. I was upgraded to an amazing ocean front room. The food was great, the pool was wonderful. The beach is maintained and clean with lots of chairs and hammocks. I've found my vacation spot and will definitely be back."

Mary Elizabeth

￥13,841

￥17,257 total

includes taxes & fees

Oct 23 - Oct 24

A resort with multiple swimming pools, palm trees, and a beach view.

A couple embracing on a beach with palm trees and a clear sky.

An outdoor dining area with wicker furniture and tables set for dining, overlooking a beach with palm trees and the ocean.

An aerial view of a resort with a beachfront, palm trees, and a large building with a yellow dome.

6. Barceló Maya Palace - All Inclusive

Xpu-Ha

Ediel

￥41,519

￥50,748 total

includes taxes & fees

Oct 22 - Oct 23

An aerial view of a resort with multiple swimming pools, lush greenery, and resort buildings.

A beach with thatched umbrellas and lounge chairs.

A beachside gazebo with a stage, white drapes, and pampas grass.

A modern bedroom with a large bed, a wooden ceiling, and a glass wall.

7. Grand Sunset Princess - All Inclusive

Playa del Carmen

andrew

￥29,085

￥35,693 total

includes taxes & fees

Oct 19 - Oct 20

A resort with multiple swimming pools, a thatched-roof structure, and a view of the ocean.

A spacious lobby with wicker furniture, a bar area, and a view of the beach.

A bar area with a thatched roof, bar stools, and a view of the sea.

A spacious interior with a curved staircase, a bench, and potted plants.

8. Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Gonzalo Guerrero

Kevin

￥34,840

￥42,666 total

includes taxes & fees

Oct 19 - Oct 20

View all properties

Top Riviera Maya Hotel Reviews

Bahia Principe Explore Tulum - Hyatt Inclusive Collection - All Inclusive

10/10 Excellent

"A very"

Barceló Maya Colonial - All Inclusive

10/10 Excellent

"Our trip got better once we changed rooms due to the first room being so damp the bedding and walls were wet. Other than that we had a wonderful trip !"

Barceló Maya Caribe - All Inclusive

8/10 Good

"Despite spending our first night in a room with dbl beds our reservation was fulfilled when the next day we were given the king bed as booked. Food was ehh most days for me (personally) in the buffet breakfast being my favorite, my husband enjoyed the buffet most of his visits. Striker Sports bar we found better food than captain Morgan’s. Grounds were beautiful. We really enjoyed the caribe Caribbean restaurant and Kyoto Japanese. Bed was a bit firm for our taste but overall enjoyed our stay. Liked the proximity to the mall and strikers sports lounge. Saw the Michael and Madonna shows both casts did a great job. We really like the water features all over the property."

Dreams Tulum Resort & Spa - All Inclusive

10/10 Excellent

"Overall, the property was good, and the rooms surrounded by the jungle were amazing. I did notice a few things that could be improved. In the restroom, there were small insects that looked like roaches hiding between the tiles. There were also many mosquitoes and other insects around the paths to the rooms, and we were bitten by something other than mosquitoes. I understand that insects are part of the local environment, but better pest control and attention to the walkways would make getting to the rooms more comfortable. The food was okay, but the buffet options were limited and seemed to repeat in different locations each day. Only a few dishes had much flavor. Also, only one pool was open during our stay because the other was under construction. I’d be interested in returning once the second pool is repaired and giving the property another try."

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

10/10 Excellent

"Great service, clean room."

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

10/10 Excellent

"Our stay was awesome, we enjoyed all the restaurants, the pools, beach, and lazy river. Snorkeling off the beach we saw cool fish and a couple of monkeys in the morning on the walking paths. Highly recommend booking through Expedia as the resort provided us with our own personal concierge. Alfred was very helpful with all our needs and made sure we got the most of all the resort had to offer. The spa benefit through booking with Expedia was an unexpected gift that was awesome and very refreshing."

Catalonia Royal Tulum Adults Only - All Inclusive

10/10 Excellent

"Everything was great! The staff was incredibly friendly and welcoming. We thoroughly enjoyed every night of partying with them. Everyone, including the staff, had a fantastic time, and the food was delicious. The ladies at the buffet were particularly amazing; they were incredibly kind and attentive."

Hard Rock Hotel Riviera Maya - All Inclusive

10/10 Excellent

"Amazing resort"

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Check availability on Riviera Maya Hotel with a Concierge

Our top choices for Riviera Maya hotels with concierge

1. Occidental at Xcaret Destination - All Inclusive

2. Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

3. Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

4. Iberostar Selection Riviera Cancún - All Inclusive