The Best Hotel with a Concierge in Riviera Maya from ￥17,242 in 2026

A tropical beach with clear turquoise waters, numerous boats, and a resort area with thatched-roof buildings.

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Our top choices for Riviera Maya hotels with concierge

An aerial view of a resort with a central circular pool, surrounded by palm trees and a beach area.

A hotel lobby with a high ceiling, a central water feature, and potted plants along the walls.

An aerial view of a coastal resort with a circular pool surrounded by lounge chairs and palm trees.

A beach resort with a pool, lounge chairs, palm trees, and a thatched-roof building.

1. Occidental at Xcaret Destination - All Inclusive

Playa del Carmen

Mariam

￥32,223

￥39,530 total

includes taxes & fees

Oct 6 - Oct 7

A resort pool area with multiple sun loungers and umbrellas, surrounded by palm trees and overlooking the ocean.

A resort with a pool area featuring yellow chairs and tables, a bar named 'License to Chill', and a building with balconies.

A resort with multiple buildings, a pool area, and a view of the ocean.

A bar and beachside grill with a sign that reads 'License to Chill' and red chairs outside.

2. Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

Puerto Morelos

Karla

￥32,730

￥40,256 total

includes taxes & fees

Oct 6 - Oct 7

An aerial view of a resort with multiple swimming pools, lush greenery, and resort buildings.

A modern hotel room with a wooden ceiling, a sofa, a chair, a small table, and a bed with a headboard.

A modern bedroom with a large bed, a wooden ceiling, and a glass wall.

A beach with thatched umbrellas and lounge chairs.

3. Grand Sunset Princess - All Inclusive

Playa del Carmen

Irina

￥28,752

￥35,300 total

includes taxes & fees

Oct 20 - Oct 21

A resort pool area with a clear view of the pool, lounge chairs, and thatched umbrellas.

A wooden pathway leading to beach huts surrounded by palm trees and beach vegetation.

A bathroom with a large bathtub, a shower, and a view of a beach.

A wooden pathway leading to a beach with palm trees and a stone archway.

4. Valentin Imperial Rivera Maya All Inclusive - Adults Only

Playa del Carmen

Bruce

￥65,768

￥80,123 total

includes taxes & fees

Oct 6 - Oct 7

A resort with multiple swimming pools, palm trees, and a beach view.

A couple embracing on a beach with palm trees and a clear sky.

An aerial view of a resort with a beachfront, palm trees, and a large building with a yellow dome.

An outdoor dining area with wicker furniture and tables set for dining, overlooking a beach with palm trees and the ocean.

5. Barceló Maya Palace - All Inclusive

Xpu-Ha

Christopher

￥38,921

￥47,635 total

includes taxes & fees

Oct 14 - Oct 15

A pool area with a curved design, stone walls, and tropical plants.

A spacious lobby with a bar area, seating arrangements, and large windows offering views of the outdoors.

A poolside area with lounge chairs, a table with a vase and a glass, and a stone wall.

A spacious lobby with modern furniture, including sofas and chairs, and a central seating area with a coffee table.

6. Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

Maroma

Murray

￥57,191

￥69,747 total

includes taxes & fees

Oct 6 - Oct 7

A resort with multiple swimming pools, a thatched-roof structure, and a view of the ocean.

A spacious interior with a curved staircase, a bench, and potted plants.

A table with breakfast items and a glass of orange juice on a balcony overlooking the sea.

A bar area with a thatched roof, bar stools, and a view of the sea.

7. Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Gonzalo Guerrero

Kevin

￥34,285

￥42,030 total

includes taxes & fees

Oct 6 - Oct 7

A spacious lobby with large arched windows, a reception desk, and a chandelier.

Four people running on a beach with clear blue water and a calm sea in the background.

A spacious lobby with a marble floor, green chairs, and a central seating area with tables.

A hotel lobby with a long row of seating, a patterned floor, and a large window on the right.

8. Riu Palace Mexico - Adults Only - All Inclusive

Playacar

Estarlin

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Top Riviera Maya Hotel Reviews

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

10/10 Excellent

"Excellent experience and great service"

Occidental at Xcaret Destination - All Inclusive

8/10 Good

"staff atento, servicial"

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

10/10 Excellent

"Wow this place was amazing! First ever all Inclusive and it definitely was a good experience. The whole resort smells amazing like they have something going through the vents or something haha. Staff is so helpful and always happy to greet you. Had only one bad experience with a staff member at the spa cafe but assuming she just was having a bad day. No worries the rest of our experience was great. Our concierge Alfred was very hopeful in making our reservations at restaurants so we were stress free. Carnal was by far the best restaurant! Buffet was super good and had lots of options ! They made sure our room was cleaned everyday and we got a bottle of champagne nice touch! Jesus and Barbara were amazing with the massage. It is an extra charge but I do recommend the hydrotherapy and massage service. Definitely recommend this resort !"

Barceló Maya Colonial - All Inclusive

10/10 Excellent

"Мы с подругой отдыхали неделю назад. Это был невероятный отпуск для нас. Комнаты порадовали своей чистотой и уютом, каждую уборку меняли полотенца на свежие, добавляли в ёмкасти шампунь, кондиционер для волос и гель для душа.Холодильник каждый день наполняли питьевой водой, пивом и сладкими газированными напитками. Территория отеля всегда была чистая, ни мусора, ни окурков. Работники отеля всегда встречали нас с улыбкой и дружелюбием. Отвечали на все наши вопросы, если нас что то интересовало. Еда в буфете и гриль- баре на территории бассейнов была разнообразный и очень вкусной! Напитки в барах лились рекой, выбирай на любой вкус. Также мы посетили СПА - салон: сауна, хамам, горячий и холодный бассейн, массаж и солевую комнату. Это было невероятное расслабление для тела и отдых для души. Катание на джетски, надувном банане, пробные уроки с аквалангом, аквапарк сделали наш отпуск ярким и красочным. Также мы посетили Чичен Ицу, деревню Майя и Сенот - Это была очень интересная и познавательная экскурсия. Обязательно и с большим удовольствием вернёмся в этот отель ещё и ещё раз."

Catalonia Royal Tulum Adults Only - All Inclusive

8/10 Good

"Good bit room service menu was not good, the food was good but not consistent."

Barceló Maya Caribe - All Inclusive

10/10 Excellent

"Amazing. We got the premium upgrade and was the top experience. Staff was great."

Hard Rock Hotel Riviera Maya - All Inclusive

10/10 Excellent

"Amazing resort"

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Our top choices for Riviera Maya hotels with concierge

1. Occidental at Xcaret Destination - All Inclusive