The Best Hotel with a Concierge in Riviera Maya from ￥17,331 in 2026

A tropical beach with clear turquoise waters, numerous boats, and a resort area with thatched-roof buildings.

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Our top choices for Riviera Maya hotels with concierge

An aerial view of a resort with a central circular pool, surrounded by palm trees and a beach area.

An aerial view of a coastal resort with a circular pool surrounded by lounge chairs and palm trees.

A hotel lobby with a high ceiling, a central water feature, and potted plants along the walls.

A beach resort with a pool, lounge chairs, palm trees, and a thatched-roof building.

1. Occidental at Xcaret Destination - All Inclusive

Playa del Carmen

Mariam

￥31,279

￥38,385 total

includes taxes & fees

Oct 4 - Oct 5

A resort with a large pool, beach view, and palm trees.

A luxurious hotel lobby with ornate columns, a central staircase, and a bar area.

A poolside area with white wicker chairs and blue cushions, a pool, and palm trees in the background.

A resort with multiple swimming pools, palm trees, and a large central building.

2. Hotel Riu Palace Riviera Maya - All Inclusive

Playacar

Alassane

￥37,356

￥44,592 total

includes taxes & fees

Oct 4 - Oct 5

A resort pool area with multiple sun loungers and umbrellas, surrounded by palm trees and overlooking the ocean.

A resort with a pool area featuring yellow chairs and tables, a bar named 'License to Chill', and a building with balconies.

A resort with multiple buildings, a pool area, and a view of the ocean.

A spacious restaurant with multiple dining areas, wooden furniture, and a central island.

3. Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

Puerto Morelos

Karla

￥32,630

￥40,134 total

includes taxes & fees

Oct 4 - Oct 5

An aerial view of a resort with a beachfront, palm trees, and a large building with a yellow dome.

An outdoor dining area with wicker furniture and tables set for dining, overlooking a beach with palm trees and the ocean.

A spacious living area with a large window offering a view of the ocean, a dining area with wooden furniture, and a cozy seating area with a fireplace.

A resort with multiple swimming pools, palm trees, and a beach view.

4. Barceló Maya Palace - All Inclusive

Xpu-Ha

Christopher

￥38,803

￥47,489 total

includes taxes & fees

Oct 4 - Oct 5

A pathway lined with palm trees and hanging lights, leading to a structure with a thatched roof.

A hotel pool area with lounge chairs and umbrellas, surrounded by palm trees and a multi-story building with balconies.

A person sitting on a wooden chair with a teal cushion, holding a drink. The setting includes a rustic wooden ceiling and a view of the ocean in the background.

An outdoor dining area with tables and chairs, a wooden deck, and a view of the ocean.

5. Petit Lafitte Beachfront Hotel & Bungalows

Playa del Carmen

Concepcion

￥13,874

￥17,331 total

includes taxes & fees

Oct 2 - Oct 3

A wooden deck with four wooden chairs and a table, overlooking a beach with a palm tree and the ocean.

An outdoor seating area with wooden tables and chairs, palm trees, and a view of the ocean.

A poolside area with lounge chairs and thatched umbrellas, palm trees, and a view of the ocean.

A room with two beds, a thatched roof, and a view of the beach.

6. Akumal Bay Beach & Spa Resort All Inclusive

Akumal

Martin

￥41,123

￥51,411 total

includes taxes & fees

Oct 6 - Oct 7

A resort with multiple swimming pools, a thatched-roof structure, and a view of the ocean.

A table with breakfast items and a glass of orange juice on a balcony overlooking the sea.

A spacious lobby with wicker furniture, a bar area, and a view of the beach.

A bar area with a thatched roof, bar stools, and a view of the sea.

7. Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Gonzalo Guerrero

Kevin

￥34,181

￥41,902 total

includes taxes & fees

Oct 5 - Oct 6

A resort with multiple swimming pools, palm trees, and beach access.

A couple in a circular jacuzzi surrounded by rose petals, with a wall of illuminated panels in the background.

A couple relaxing in a hammock on a beachside lounge chair area with a view of palm trees and the ocean.

A spacious lobby with high ceilings, arched columns, and a polished marble floor.

8. Barceló Maya Colonial - All Inclusive

Xpu-Ha

Yuliya

￥31,517

￥38,673 total

includes taxes & fees

Oct 4 - Oct 5

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Top Riviera Maya Hotel Reviews

Hotel Xcaret Mexico - All Parks / All Fun Inclusive - All inclusive

10/10 Excellent

"Best all inclusive in the world, we dont want to ever go to another all inclusive hotel"

Catalonia Royal Tulum Adults Only - All Inclusive

10/10 Excellent

"Maravilloso. Como siempre."

Barceló Maya Caribe - All Inclusive

10/10 Excellent

"This is my absolute favorite resort. Everything was wonderful, as always. The buffets and restaurants were magnificent—everything was exquisite and delicious. The staff was excellent—very friendly and always ready to help. My room was cleaned daily (thanks for the fresh linens, too), and the beach was superb. I love coming here, especially at this time of year when there are very few crowds. Thank you; everything was great—and, most importantly, peaceful and safe. The only downside was a bit of bad luck: I got stung by a jellyfish. Everyone knows the first step is to pour vinegar on the sting. When I asked for some vinegar at the buffet, the woman in charge refused to help, claiming there was no vinegar available. Ridiculous, right? No vinegar at a buffet. I eventually found some vinegar myself and treated the sting; the burning stopped and the redness faded within five minutes—I managed to neutralize the venom before it could spread. To that woman: if I hadn't wasted time dealing with you, I would have felt much better much sooner. My point is this: people who don't know that vinegar is the first-aid treatment for a jellyfish sting simply cannot—and absolutely should not—work in this industry. This happened on the morning of Saturday, September 19, during breakfast at the Barceló Beach buffet. Unfortunately, I didn't catch the woman's name at the time, but I hope measures will be taken. Otherwise, everything was wonderful; I adore Barceló 💖"

Barceló Maya Colonial - All Inclusive

10/10 Excellent

"Great place to stay with kids."

Barceló Maya Palace - All Inclusive

10/10 Excellent

"Beautiful hotel, super clean. Food was top notch at the buffet."

Dreams Aventuras Riviera Maya - All Inclusive

8/10 Good

"Very nice resort, good food. Clean rooms. The pools and the beach are shallow, there is no deep water swimming. Overall a very nice spot."

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Check availability on Riviera Maya Hotel with a Concierge

Our top choices for Riviera Maya hotels with concierge

1. Occidental at Xcaret Destination - All Inclusive

2. Hotel Riu Palace Riviera Maya - All Inclusive