The Best Hotels with a Concierge in Riviera Maya from ￥17,990 in 2026

A tropical beach with clear turquoise waters, numerous boats, and a resort area with thatched-roof buildings.

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Our top choices for Riviera Maya hotels with concierge

An aerial view of a resort with a central circular pool, surrounded by palm trees and a beach area.

1. Occidental at Xcaret Destination - All Inclusive

Playa del Carmen

Jon Erik Phillip

￥46,560 total

includes taxes & fees

Nov 8 - Nov 9

A resort pool area with a clear view of the pool, lounge chairs, and thatched umbrellas.

2. Valentin Imperial Rivera Maya All Inclusive - Adults Only

Playa del Carmen

LAUREN BRITTANY

￥79,926 total

includes taxes & fees

Oct 29 - Oct 30

A resort pool area with multiple sun loungers and umbrellas, surrounded by palm trees and overlooking the ocean.

3. Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

Puerto Morelos

Lester

￥44,098 total

includes taxes & fees

Oct 29 - Oct 30

A poolside area with lounge chairs and umbrellas, a clear view of the ocean, and a wooden deck.

4. Ocean Riviera Paradise All Inclusive

Playa del Carmen

Jejomar

￥35,929 total

includes taxes & fees

Oct 29 - Oct 30

A resort with multiple swimming pools, a thatched-roof structure, and a view of the ocean.

5. Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Gonzalo Guerrero

Kevin

￥42,519 total

includes taxes & fees

Oct 30 - Oct 31

An aerial view of a resort with multiple buildings, a beach, and a pool area.

6. Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive

Corasol

Salvador Ubaldo

￥39,393 total

includes taxes & fees

Nov 14 - Nov 15

A pathway lined with palm trees and hanging lights, leading to a structure with a thatched roof.

7. Petit Lafitte Beachfront Hotel & Bungalows

Playa del Carmen

"I cannot express how special this resort is. Small, intimate, and unique. The entire staff helped me celebrate my birthday..special drinks, food and a beautiful piece of cake with a sparkler on top, Best birthday ever. I was upgraded to an amazing ocean front room. The food was great, the pool was wonderful. The beach is maintained and clean with lots of chairs and hammocks. I've found my vacation spot and will definitely be back."

Mary Elizabeth

￥17,990 total

includes taxes & fees

Oct 29 - Oct 30

A resort with a large pool, lounge chairs, and a view of the ocean at sunset.

8. Iberostar Selection Riviera Cancún - All Inclusive

Puerto Morelos

Katlyn

￥38,074 total

includes taxes & fees

Oct 29 - Oct 30

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Top Riviera Maya Hotel Reviews

Barceló Maya Palace - All Inclusive

8/10 Good

"Todo muy bien, algo que no me gusto es que la persona de la limpieza no respetaba el letrero de no molestar, lo puse y en dos ovaciones llego y toco y entró, se supone que si uno pone el letrero de no molestar es para que no te molesten y ella entraba a la habitación,"

Catalonia Royal Tulum Adults Only - All Inclusive

10/10 Excellent

"Catalonia Tulum is a great resort. The staff is amazing. Perfect for couples. The entertainment in the evenings was always a good time. My wife and I are married for 25 years and this was our first trip without the kids. We really enjoyed our time together and being able to spend the quality time in such a beautiful resort."

Grand Palladium Kantenah Resort & Spa All Inclusive

10/10 Excellent

"Overall, a great resort, and we really enjoyed our stay! Just wanted to share a word of caution regarding the main pool, especially for families with babies or toddlers. Be sure to check the pool depth before entering through the middle stairs. My wife, who is about 5’5”, entered the pool through the middle stairs while holding our toddler, not realizing the water was approximately 5.4 feet deep. Both ended up going underwater, and thankfully, someone nearby was able to help them. We’ve stayed at several resorts, and this was probably the deepest pool we’ve encountered. The entrances on the sides of the pool are much more gradual, making them a better option for families with little ones. Again, we had a wonderful stay and aren’t sharing this as a complaint, but simply as a heads-up to other guests. What happened to us could have ended much differently, and we hope this helps other families avoid a similar situation."

Barceló Maya Colonial - All Inclusive

10/10 Excellent

"Barcelo has 6 hotels on the property to accommodate all price ranges and specific needs (like the adults only hotel). The area is very large so be prepared to walk a lot! The grounds are immaculate; the rooms are very clean and well maintained. They kept the fridge stocked with water, soda, beer and nuts every day. They keep the room temps a little too cold and I could never figure out how to adjust the thermostat and maintain the temp I wanted. It was always around 19 C which is about 64 F. The food at the buffet was always fresh and hot and the specialty restaurants were fabulous! The staff is multi-lingual, except for the gals who clean the rooms. Most of them only speak Spanish. The check in process was smooth and luckily there weren't large groups checking in at the same time however; checking out was awful. They need a separate line for check-outs. I waited for over 30 minutes behind people who were checking in and we almost missed our shuttle. That would be my only complaint is the check-out process. Give yourself PLENTY of time when you're ready to leave. Also - the bartenders are very friendly and remember your preferences. We always tipped them $1 every time we went to get drinks, and they appreciate it very much! Pools are very clean and huge! Never felt crowded and there is plenty of seating both around the pools and on the beach."

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

10/10 Excellent

"Our concierge Alfred was so helpful to us he helped us plan our dinners and helped us book a tour. Our waiter Dagoberto was the sweetest! He always greeted us with a smile every time we went for breakfast. Also Grean, Nairobi, Vicente, and Itzel the concierge team were amazing, they were the sweatiest treated us like family. They helped us with our reservations and were always so happy to greet us and help us. Also at the spa Carla gave us an a lovely experience with our hydrotherapy session! The massage therapists Juana and Margarita were amazing therapists . I can truly say they all made a huge difference in our stay. Thank you for such am amazing time!"

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Check availability on Riviera Maya Hotels with a Concierge

Our top choices for Riviera Maya hotels with concierge

1. Occidental at Xcaret Destination - All Inclusive

2. Valentin Imperial Rivera Maya All Inclusive - Adults Only

3. Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

4. Ocean Riviera Paradise All Inclusive

5. Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6. Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive

7. Petit Lafitte Beachfront Hotel & Bungalows

8. Iberostar Selection Riviera Cancún - All Inclusive

9. Grand Sunset Princess - All Inclusive

10. Grand Palladium Select White Sand Resort & Spa - All Inclusive

Top Riviera Maya Hotel Reviews

Barceló Maya Palace - All Inclusive

Catalonia Royal Tulum Adults Only - All Inclusive

Occidental at Xcaret Destination - All Inclusive

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Grand Palladium Kantenah Resort & Spa All Inclusive

Dreams Tulum Resort & Spa - All Inclusive

Barceló Maya Colonial - All Inclusive

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Hard Rock Hotel Riviera Maya - All Inclusive

Explore a world of travel with Expedia

Find Hotels with a Concierge in Riviera Maya

Change your mind

Treat yourself

Be picky

Check availability on Riviera Maya Hotels with a Concierge

Our top choices for Riviera Maya hotels with concierge

1. Occidental at Xcaret Destination - All Inclusive

2. Valentin Imperial Rivera Maya All Inclusive - Adults Only

3. Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

4. Ocean Riviera Paradise All Inclusive

5. Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6. Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive

7. Petit Lafitte Beachfront Hotel & Bungalows

8. Iberostar Selection Riviera Cancún - All Inclusive

9. Grand Sunset Princess - All Inclusive

10. Grand Palladium Select White Sand Resort & Spa - All Inclusive

Top Riviera Maya Hotel Reviews

Barceló Maya Palace - All Inclusive

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