トレス リオス エコパーク周辺のホテル

「Wonderful staff, extremely accomodating and welcoming, above and beyond. Great restaurants, great facilities. Brought our 18month old and they had a crib and were extremely welcoming to her as well. 10/10」

「Expensive for what you get; the facilities are not even new. Breakfast included, but 50,000 yen for two people for two nights is overpriced. The food isn’t particularly good either. I’ll never stay here again. This area doesn’t even have Uber, and taxi drivers try to rip you off. I’ll never visit again.」

「Todo bien」

「Staff were really nice and helpful. Our stay was great!」

「I love this hotel, will definitely recommend my friend's and family. The services are top tier from front desk Paulina, pool bar bartender Nelson, pool bar server Bianca. And everyone else that i missed. One of the best hotels I've stayed in got one of the best room services I've been in.」

「食事のメニューがあまり変わらないので、長くいると飽きるかな、と思ったが、落ち着いてゆっくりとすごすことができました。 ワニ、イグアナ、オマキザル？他茶色いアナグマみたいな動物も敷地内に住んでいて、楽しかった。 事前にダイブショップの情報がほしかったが、日本では知りえなかったので、個別にコンシェルジェに頼む前に事前情報をリンクしてほしかったです。 ホテルでアレンジしてもらったダイビングは、結局潜ることができずに残念でした。 色々と連絡ミスが重なった結果でしょうか？ とは言え、アダルトオンリーで静かに、落ち着いてすごせました。料理も美味しかったです！」

「Lots of construction going on, which we understand is necessary, but the dining was a mess that week. Of the 4 main restaurants, most were closed they other night, some nights 3 of 4 were closed. Dunno if it was staffing issues or what, but definitely changed the experience. Thank goodness for 24 hr room service, which was ok overall but very slow, always an hour plus wait for dinner. 」

「We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels.」

「Tienen un bar 24hrs es increíble si vas de fiesta! La comida es justo lo que pagas! Pero el personal es extraordinario por todos lados」

「Beautiful property, helpful and friendly staff, clean rooms. We had an amazing experience at El Dorado Maroma. The property was gorgeous- well maintained and so many beautiful plants and flowers. The staff was so helpful and kind and most of them spoke English well which we really appreciated. The restaurants were all al a carte- so you order off a menu instead of a buffet. This makes meals move a bit slower but that forces you to relax and take in the scenery. The restaurant staff were all...

「従業員の方がとても親切で温かかった。 どのレストランも食事が美味しく、見た目も美しいお料理だった。 また宿泊したい。」

「最高のハネムーンになりました！ また訪れたいです！」

「お料理も美味しく、従業員の方のサービスも良かった。こじんまりとしていて、のんびり出来た。」

「In my opinion you get to a resort to enjoy on the 1st day as soon as you are checking in they want to have a "talk" to sell a vacation club and insist the next day with their supervisor even when you say no thank you is not a relaxing trip. Also some of their water slides were broken needs more maintenance and it was short staffed in the buffet areas to find a table for 4」

「Todo fue espectacular, siempre que vamos a Mvngata salimos encantados de su maravillosa hospitalidad, lo mejor en la Riviera Maya.」