Find hotels near Playa Xcalacoco, Playa del Carmen from ￥13,016

"The staff were great on helping us out with our stay .The food was excellent breakfast lunch supper were All great.I liked the pool it was nice "

"Nice"

"I recently stayed at Secrets Moxché Playa del Carmen and it was hands down the best resort experience I’ve had in all of Mexico, not even close. From the moment we arrived, everything was dialed in. The property itself is stunning, the food exceeded expectations across the board, and the overall atmosphere felt high-end without being pretentious. Every detail is clearly intentional, and it shows. What really set this place apart, though, was the service. Our butlers, Alexis and Cesar, were absolutely top-tier. They were proactive, attentive, and made the entire stay effortless. Anything we needed was handled immediately, and they consistently went above and beyond in ways you don’t typically see, even at luxury resorts. The pools, rooms, and amenities are all world-class, and the vibe strikes the perfect balance between relaxing and upscale. Whether you want to unwind or enjoy the full experience, this place delivers. If you’re considering a trip to Mexico and want the best of the best, this is it. This resort is truly the cream of the crop, and I would 100% recommend it to anyone."

"We are a hispanic couple and we noticed that some of the staff wasnt as nice as they were with the americans there. At Aroma restaurant my husband asked for a beer 3 times, never got it. We ended leaving that restaurant and going to another place, reservation for one of their restaurants we were unable as well, we were surprised that another couple that were white Americans and were on line behind us they were able to get in, they told us later at the dancing bar. They asked us how come you guys didnt get a table when they did. Besides that, not everyone was like that, there were also a lot of friendly and attentive staff that were incredible, but issues like the ones i mentioned did make me think if i would recommend it."

"Food was good depending on the restaurant you went to, the buffet had great option especially for lunch and breakfast. I would say the best was the room service along with the platinum amenities 100% worth the upgrade!"

"This hotel was very big and beautifully decorated."

"The property was clean and well organized. The best past was master privilege suit. Our butler Efrain provided the highest service and met all of our needs. Highly recommend Ocean Riviera Paradise. "

"This place was amazing. The beach was great. The Pool atmosphere is Poppin. No Kids was a plus and the food is great."

"We had an excellent stay at The Fives Beach Hotel & Residences. The service was truly outstanding and had the most helpful and attentive staff we’ve ever experienced. Every interaction felt warm and genuine, and the team consistently went above and beyond. We also really appreciated the thoughtful touches, like the constant supply of bottled water in the room, which made a big difference in comfort. The property itself is beautiful, with lush greenery and a strong connection to nature that makes it feel peaceful and well-maintained. Overall, a wonderful experience driven by exceptional service and a stunning setting!"