Banyan Tree Mayakoba

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Dates

May 2026

8

June 2026

Premium bedding, down comforters, minibar, in-room safe - Banyan Tree Mayakoba (Playa del Carmen)

BBQ/picnic area - Banyan Tree Mayakoba (Playa del Carmen)

Oceanfront Balcony Pool Suite | Premium bedding, down comforters, minibar, in-room safe - Banyan Tree Mayakoba (Playa del Carmen)

Reception - Banyan Tree Mayakoba (Playa del Carmen)

Luxury

VIP Access

9.6

Exceptional

Private retreat on Mayakoba waterways

Serene tropical lagoons surround private villas with heated pools, creating a sanctuary where attentive staff anticipate every desire. Guests explore lush grounds via bicycles. Exceptional dining awaits at Saffron restaurant, overlooking the immaculate white sand beach.

Popular amenities

Pet friendly
Parking included
Free WiFi

￥102,737 total

includes taxes & fees

Jun 5 - Jun 6

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About the neighborhood

Located in Playa del Carmen, Banyan Tree Mayakoba is near theme parks and on a private beach. El Camaleón Mayakoba Golf Course and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Tres Rios Ecopark. Traveling with kids? Don't miss Xcaret Eco Theme Park. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with cave exploring and ziplining nearby. Visit our Playa del Carmen travel guide

77710, QROO, Playa del Carmen, Carretera Federal Chetumal, Puerto Juarez Km 298

What's nearby

Quinta Avenida
14 min drive - 9.2 km
Playa del Carmen Main Beach
15 min drive - 9.5 km
Maroma Beach
18 min drive - 13.0 km
Xcaret Eco Theme Park
27 min drive - 19.4 km
El Camaleón Mayakoba Golf Course
2 min drive - 0.8 km

Getting around

Cancun Intl. Airport (CUN)
48 min drive

Restaurants

Mamma Mia
11 min drive
Miso
16 min walk
Yucatán Main Bar
12 min drive
Buffet Sunset
11 min drive
Rodeo Grill
12 min drive

About this property

Banyan Tree Mayakoba

Luxury boutique hotel near El Camaleón Mayakoba Golf Course
Located close to Quinta Avenida, Banyan Tree Mayakoba provides a golf course, a beach bar, and a poolside bar. This hotel is a great place to bask in the sun with a private beach, sun loungers, and sailing. Indulge in reflexology, Ayurvedic treatments, and aromatherapy at Banyan Tree Mayakoba Spa, the onsite spa. The on-site international cuisine restaurant, Sands Beach Club, offers lunch, dinner, and ocean views. Yoga classes are offered at the health club; other things to do include ecotours, boat tours, and hiking/biking. Free in-room WiFi is available to all guests, along with a terrace and designer stores on site.
You'll also enjoy the following perks during your stay:
- 2 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
- Free self parking and valet parking
- Buffet breakfast (surcharge), free bicycle rentals, and 4 outdoor tennis courts
- An area shuttle, express check-out, and express check-in
- Guest reviews say great things about the helpful staff
Room features
All 161 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
- Childcare services, free infant beds, and free extra beds
- Rainfall showers, free toiletries, and hair dryers
- 50-inch HDTVs with digital channels
- Furnished balconies or patios, wardrobes/closets, and recycling

Awards and affiliations

Eco-Certified Property
This property participates in Preferred by Nature, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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includes taxes & fees

Jun 3 - Jun 4

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￥95,441 total

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May 31 - Jun 1

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Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Area shuttle up to 60 km
Free self parking on site
Free secured valet parking on site

Food and drink

Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 56.80 for adults and USD 28.40 for children
3 bars/lounges
A beach bar
A poolside bar
A restaurant
Couples/private dining
Private picnics
Snack bar/deli

Restaurants on site

Cello
Oriente
Saffron
Sands Beach Club
Tomahawk Open Fire Latin

Things to do

18-hole golf course
2 outdoor pools
24-hour gym
4 outdoor tennis courts
Archery
Boat tours
Books
Children's pool
Designer stores
Ecotours
Free bicycle rentals
Free children's club
Full-service spa
Games
Golf
Golf caddies
Golf carts
Golf clubhouse
Golf clubs/equipment
Golf lessons
Hiking/biking trails
Kayaking
Playground
Pro golf shop
Sailing
Sauna
Steam room
Wine tasting room
Yoga classes

Family friendly

2 outdoor pools
Children's pool
Dining table
Free children's club
Free rollaway/extra bed
In-room babysitting (surcharge)
In-room crib
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business center
3,310 square feet of conference space
4 meeting rooms
Computer station

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
On the waterfront
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

16 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot tub
Hydrotherapy
In-room massages
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Doorbell and phone notification
Elevator
Lever door handles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

2 floors
Ballroom
Banquet hall
Built in 2009
Eco-friendly cleaning products used
Lifeguards
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Down comforter
Free crib
Free rollaway/extra bed
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

50-inch smart TV with digital channels
Pay movies

Food and drink

24-hour room service
Champagne service
Dining table
Electric kettle
Espresso maker
Free bottled water
Minibar

More

Air conditioning (climate-controlled)
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet, per stay

Service animals are welcome, and are exempt from fees

1 total (up to 22 lbs per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: USD 3.36 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately USD 56.8 for adults and USD 28.4 for children
Pet fee: USD 60 per pet, per stay
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

Children under 15 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Banyan Tree Mayakoba have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Banyan Tree Mayakoba?

As of May 8, 2026, prices found for a 1-night stay for 2 adults at Banyan Tree Mayakoba on Jun 5, 2026 start from ￥75,155, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Banyan Tree Mayakoba pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 60 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Banyan Tree Mayakoba?

Check-in start time: 3 PM; Check-in end time: 1 AM.

What time is check-out at Banyan Tree Mayakoba?

Check-out is at noon.

Where is Banyan Tree Mayakoba located?

This Playa del Carmen hotel is on the beach, 1.3 mi (2 km) from El Camaleón Mayakoba Golf Course, and within 12 mi (20 km) of Quinta Avenida and Xcaret Eco Theme Park.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Banyan Tree Mayakoba Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.6

Property conditions & facilities

Verified

10/10 Excellent

Ana

Apr 9, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our Villa was not on the beach but it was spectacular. With a private pool and jacuzzi. It was family-friendly. Many activities for the kids. Bicycles were given to each family member. The beach area is amazing. It has a great restaurant and a nice pool. The restaurants at the hotel and at the other Mayakoba hotels are very good. The best part is the staff. They accommodate and coordinate everything you want. Our personal concierge Madai was GREAT!

Stayed 5 nights in Apr 2026

Verified

8/10 Good

Kari

Feb 15, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff at check in and out could use some hospitality training - this is our 4th stay and this has never improved although overall service at the resort has significantly improved aside from this. The amenities and location are wonderful and it is a beautiful resort. The waiters at the beach were excellent as always and should be given a shout out including Victor, Juan and Edwin

Stayed 1 night in Feb 2026

Verified

8/10 Good

Kari

Feb 15, 2026

Liked: Cleanliness, amenities, property conditions & facilities

This is our 4th time staying at the Banyan Tree Mayakoba. The service has significantly improved over previous stays and we would rank it 9/10. The updated rooms are beautiful and the amenities are excellent. The food however for a hotel of this level could be significantly improved except for the Sands and Tomahawk restaurants. Also be prepared to 50+ burgers and a significant price tag for all food.

Stayed 8 nights in Feb 2026

Verified

10/10 Excellent

sarah

Jan 13, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Absolutely stunning, as always, at this property. Impeccably clean, every attention to detail was made, the staff is wonderful and friendly, and they provided an upgrade based on availability without even asking. This is the 4th time I’ve stayed at the Property and I will continue to return, by far my favorite resort in the Riviera Maya area!

Stayed 3 nights in Jan 2026

Verified

10/10 Excellent

Claudio

Jul 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.

Stayed 7 nights in Jul 2025

Verified

10/10 Excellent

Julie

Sep 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ocean scene was amazing. Clean beach , minimal seaweed

Stayed 4 nights in Sep 2025

Verified

10/10 Excellent

Carri

Jul 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful property. Very private and spacious. We loved the private heated pool!

Stayed 4 nights in Jul 2025

Verified

10/10 Excellent

Joseph

Dec 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our check-in day hotel manager and our dedicated support staff went out their ways to accommodate us after unexpected hiccups of our first night stay. Starting from our second day of stay, our experience started turning around and reached one of our best overall luxury hotel experience toward the end of our 5 day stay mostly because of the friendliness and attentiveness of every hotel staff we have encountered. The beach club and kids center, swimming pool and the private beach, all highlights of the stay. An expensive vacation on slippery slope at the start saved by tireless human effort and great services culture. Our kids loved the experience!

Stayed 5 nights in Nov 2025

Verified

10/10 Excellent

Clara

Mar 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing hotel with excellent customer service. We had a fantastic stay.

Stayed 7 nights in Mar 2025

Verified

10/10 Excellent

Francisco

Oct 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place to stay very relaxing the service is excellent

Stayed 4 nights in Oct 2024

Verified

10/10 Excellent

Kaitlin

Oct 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My favorite thing, aside from how beautiful the property is, is the absolute KINDEST staff I’ve ever experienced. They were all so genuine, helpful and sweet. They give you undivided attention with every conversation and make sure you are as comfortable as possible. The staff here is truly incredible.

Stayed 3 nights in Sep 2025

Verified

10/10 Excellent

Saurabh

Apr 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.

Stayed 2 nights in Apr 2025

Verified

10/10 Excellent

Yair Kershenovich

Oct 19, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff and the hotel was great

Stayed 4 nights in Oct 2023

Verified

10/10 Excellent

Tamar

May 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was the most beautiful property I’ve ever stayed at. The villas were beautiful with a private pool, cabanas, & outdoor bath. We loved having our bikes right outside our villa to bike to the beach. The food and service was incredible.

Stayed 4 nights in May 2025

Verified

10/10 Excellent

Yan

Jun 13, 2025

Liked: Amenities, property conditions & facilities

Very warm and professional staff. Recommend.

Stayed 6 nights in Jun 2025

Verified

10/10 Excellent

Johnny Marshall

Jan 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really private and safe.

Stayed 7 nights in Jan 2025

Verified

10/10 Excellent

Unji

Nov 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.

Stayed 3 nights in Nov 2025

Verified

10/10 Excellent

michael

Feb 2, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gorgeous property … incredible service…Safron Asian restaurant excellent

Stayed 5 nights in Jan 2024

Verified

10/10 Excellent

Kaitlin

Jan 16, 2025

Liked: Amenities, property conditions & facilities

We loved banyan tree! The villas are so nice and private. The staff goes above and beyond! Loved eating at saffron on our last night but all the food was amazing!

Stayed 1 night in Jan 2025

Verified

10/10 Excellent

Kyle

Jan 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, amenities and variety

First class service throughout Amazing property to cycle around and experience the different areas. Sands superb. If it had a nice coffee shop it would be another level.

Stayed 8 nights in Jan 2025

Verified

10/10 Excellent

Patrick

Aug 8, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing property , beautiful surroundings and attentive staff. This resort feels very quiet and remote - perfect for a relaxing vacation. Food is absolutely amazing - .especially Saffron. Highly recommend

Stayed 5 nights in Aug 2024

Verified

10/10 Excellent

Juli

Sep 7, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service was impeccable and the property was absolutely beautiful! We will definitely visit again in the near future.

Stayed 6 nights in Aug 2023

Verified

4/10 Poor

Vanessa

Aug 27, 2025

Liked: Cleanliness

Disliked: Amenities

Overall this property didn’t live up to the expectations. The housekeeping services were 10/10, the villa was relaxing but everything else was overrated. Would not recommend honestly- a lot more better options at this price point.

Stayed 2 nights in Aug 2025

Verified

10/10 Excellent

John F

Sep 26, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was amazing friendly and accommodating! Alfredo was extremely attentive and friendly! Breakfast Buffet was great and resort was top notch!

Stayed 6 nights in Sep 2023

Verified

8/10 Good

Marichelle

Apr 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Relaxing and just beautiful😍

Stayed 3 nights in Apr 2024

Banyan Tree Mayakoba

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Photo gallery for Banyan Tree Mayakoba

Exceptional

Private retreat on Mayakoba waterways

Popular amenities

See the benefits you'll enjoy with VIP Access

Get more when you're a member

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Banyan Tree Mayakoba

Awards and affiliations

Similar properties

Fairmont Mayakoba

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods