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On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
3 outdoor pools, cabanas (surcharge), pool umbrellas
3 outdoor pools, cabanas (surcharge), pool umbrellas

Guest reviews

4.5/5 Wonderful
1,833 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • プール
  • WiFi 無料
  • 駐車場利用料込み
  • オールインクルーシブ
  • 冷房
  • スパ

Map

周辺ガイド

人気の観光スポットPier Navega徒歩 4 分
人気の観光スポットPlaya del Carmen Main Beach徒歩 5 分
人気の観光スポットNuestra Senora del Carmen Catholic Church徒歩 8 分
空港Cancun, Quintana Roo (CUN-Cancun Intl.)車で 50 分

Choose dates to view prices

  • ジュニア スイート ダブルベッド 2 台

    Room amenities

    • 61 ㎡
    • 定員 4 名
    • ダブルベッド 2 台
    More detailsジュニア スイート ダブルベッド 2 台
  • ジュニア スイート ダブルベッド 2 台 ガーデンビュー

    Room amenities

    • 61 ㎡
    • 定員 4 名
    • ダブルベッド 2 台
    More detailsジュニア スイート ダブルベッド 2 台 ガーデンビュー
  • ジュニア スイート ダブルベッド 2 台 バリアフリー ガーデンビュー (Mobility Accessible W/Roll-In Shower)

    Room amenities

    • 61 ㎡
    • 定員 3 名
    • ダブルベッド 2 台
    More detailsジュニア スイート ダブルベッド 2 台 バリアフリー ガーデンビュー (Mobility Accessible W/Roll-In Shower)
  • ジュニア スイート ダブルベッド 2 台 (Swim-Up)

    Room amenities

    • 61 ㎡
    • 定員 4 名
    • ダブルベッド 2 台
    More detailsジュニア スイート ダブルベッド 2 台 (Swim-Up)
  • ジュニア スイート ダブルベッド 2 台 プールビュー

    Room amenities

    • 61 ㎡
    • 定員 4 名
    • ダブルベッド 2 台
    More detailsジュニア スイート ダブルベッド 2 台 プールビュー
  • ジュニア スイート ダブルベッド 2 台 オーシャンビュー

    Room amenities

    • 61 ㎡
    • オーシャン ビュー
    • 定員 4 名
    • ダブルベッド 2 台
    More detailsジュニア スイート ダブルベッド 2 台 オーシャンビュー
  • ジュニア スイート キングベッド 1 台

    3.9/5 guest room rating

    Room amenities

    • 61 ㎡
    • 定員 2 名
    • キングベッド 1 台
    More detailsジュニア スイート キングベッド 1 台
  • ジュニア スイート キングベッド 1 台

    Room amenities

    • 61 ㎡
    • オーシャン ビュー
    • 定員 2 名
    • キングベッド 1 台
    More detailsジュニア スイート キングベッド 1 台
  • ジュニア スイート キングベッド 1 台 (Walk-Out)

    Room amenities

    • 61 ㎡
    • オーシャン ビュー
    • 定員 2 名
    • キングベッド 1 台
    More detailsジュニア スイート キングベッド 1 台 (Walk-Out)
  • ジュニア スイート キングベッド 1 台 ガーデンビュー

    4.3/5 guest room rating

    Room amenities

    • 61 ㎡
    • 定員 2 名
    • キングベッド 1 台
    More detailsジュニア スイート キングベッド 1 台 ガーデンビュー
  • ジュニア スイート キングベッド 1 台 バリアフリー ガーデンビュー (Mobility Accessible W/Roll-In Shower)

    Room amenities

    • 61 ㎡
    • 定員 2 名
    • キングベッド 1 台
    More detailsジュニア スイート キングベッド 1 台 バリアフリー ガーデンビュー (Mobility Accessible W/Roll-In Shower)
  • ジュニア スイート キングベッド 1 台 (Swim-Up)

    Room amenities

    • 61 ㎡
    • オーシャン ビュー
    • 定員 2 名
    • キングベッド 1 台
    More detailsジュニア スイート キングベッド 1 台 (Swim-Up)
  • ジュニア スイート キングベッド 1 台 プールビュー

    Room amenities

    • 61 ㎡
    • 定員 2 名
    • キングベッド 1 台
    More detailsジュニア スイート キングベッド 1 台 プールビュー
  • ジュニア スイート キングベッド 1 台 オーシャンビュー

    4.4/5 guest room rating

    Room amenities

    • 61 ㎡
    • オーシャン ビュー
    • 定員 2 名
    • キングベッド 1 台
    More detailsジュニア スイート キングベッド 1 台 オーシャンビュー
  • ジュニア スイート キングベッド 1 台 (Swim-Up)

    Room amenities

    • 61 ㎡
    • 定員 2 名
    • キングベッド 1 台
    More detailsジュニア スイート キングベッド 1 台 (Swim-Up)
  • スイート 1 ベッドルーム

    Room amenities

    • 124 ㎡
    • オーシャン ビュー
    • 定員 2 名
    • キングベッド 1 台
    More detailsスイート 1 ベッドルーム
  • スイート 1 ベッドルーム

    Room amenities

    • 124 ㎡
    • 定員 2 名
    • キングベッド 1 台
    More detailsスイート 1 ベッドルーム
  • プレジデンシャル スイート キングベッド 1 台

    Room amenities

    • 182 ㎡
    • オーシャン ビュー
    • 定員 2 名
    • キングベッド 1 台
    More detailsプレジデンシャル スイート キングベッド 1 台

このエリアについて

Playa del Carmen

Hilton Playa del Carmen, an All-Inclusive Adult Resort - Newly Renovated is located on the beach and in an area with good shopping. The area's natural beauty can be seen at Mamitas Beach Club and Playa del Carmen Main Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. 3D Museum of Wonders and Yucatek Divers are also worth visiting. Looking to get your feet wet? Scuba diving, water skiing and windsurfing adventures can be found near the property. Our guests love the property's central location.

Playa del Carmenの旅行ガイドを見る
Map
人気の観光スポット

周辺情報

  • Pier Navega - 徒歩 4 分
  • Mamitas Beach Club - 徒歩 4 分
  • Playa del Carmen Main Beach - 徒歩 5 分
  • Nuestra Senora del Carmen Catholic Church - 徒歩 8 分
  • Central Square - 徒歩 12 分

交通案内

  • Cancun Intl. Airport (CUN) - 50 min drive

レストラン

  • Where to eat
  • Pelicanos – Beachfront restaurant with a bar offering fusion cuisine. Serves lunch and dinner daily.
  • Asiana – Theme restaurant with a bar offering Asian cuisine. Serves dinner daily.
  • Rincón Mexicano – Ocean-view theme restaurant with a bar offering Mexican cuisine. Serves lunch and dinner daily.
  • Kalamata – Theme restaurant with a bar offering Mediterranean cuisine. Serves lunch and dinner daily.

この施設について

Hilton Playa del Carmen, an All-Inclusive Adult Resort - Newly Renovated

Elegant adults-only property on the beach
Catch some rays at the beach or spend the day relaxing at Hilton Playa del Carmen, an All-Inclusive Adult Resort - Newly Renovated's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. All 513 rooms boast private spa tubs and offer free WiFi and free minibar items. Balconies and pillowtop beds are standard, as are LED TVs with satellite channels.
Hilton Playa del Carmen, an All-Inclusive Adult Resort - Newly Renovated offers 513 accommodations with private spa tubs and free minibar items. Rooms open to balconies. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

3 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPAzul has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

オールインクルーシブの詳細

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Water activities

Snorkeling
Surfing/boogie boarding

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances

受賞歴と所属

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)
Sheets and towels are washed at 60°C/140°F or hotter
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-in and check-out

Safety measures

Individually-wrapped food options available through room service
Hand sanitizer provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

施設の設備

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking

Food and drink

  • All buffet and à la carte meals, snacks, and beverages included
  • 8 restaurants and 1 coffee shop/café
  • 7 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • 2 spa tubs
  • Aerobics classes
  • Beach volleyball
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/boogie boarding
  • Table tennis

Family friendly

  • 3 outdoor pools
  • Dry cleaning service
  • Free rollaway/extra beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space (6781 square feet)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Beach towels
  • Designated smoking areas
  • Games
  • TV in lobby

部屋の設備

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Free rollaway beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • 42-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Private spa tub
  • Separate sitting area
  • Slippers
  • Turndown service

ポリシー

チェックイン

Check-in from 3 PM - 11:30 PM
Minimum check-in age - 18

チェックアウト

Check-out before noon

チェックインに関する特記事項

Front desk staff will greet guests on arrival

アクセス方法

Staffed front desk

ペット

No pets or service animals allowed

お子様およびエキストラ ベッドのご利用について

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

宿泊施設で利用可能なクレジットカード

American ExpressMastercardVisa

重要事項

サービス料

You'll be asked to pay the following charges at the property:

  • Tourism fee: MXN 1.65 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

ご宿泊に際して

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Student groups on spring break are not allowed.

その他の情報

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

宿泊施設の別名

All Inclusive Playa Carmen
Playa Carmen All Inclusive
Playa Carmen Resort
Royal Playa Carmen
Royal Playa Carmen All Inclusive Spa & Resort
Royal Playa Carmen Spa
Royal Playa Carmen All Inclusive Spa Resort
Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
Hilton Playa Carmen Adults-Only All-Inclusive
Hilton Carmen AdultsOnly Incl
Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
The Royal Playa del Carmen All Inclusive Spa Resort
Hilton Playa Carmen All-Inclusive Adult Resort
Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
Hilton Playa Carmen All-Inclusive Adult
Hilton Playa Del Carmen An Adults Only All Inclusive
The Royal Del Carmen Inclusive

よくある質問

Can I cancel my reservation for free at Hilton Playa del Carmen, an All-Inclusive Adult Resort - Newly Renovated and receive a full refund?
Yes, Hilton Playa del Carmen, an All-Inclusive Adult Resort - Newly Renovated offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Playa del Carmen, an All-Inclusive Adult Resort - Newly Renovated cancellation policy on our site for more details about any exclusions or requirements.
ヒルトン プラヤ デル カルメン、オールインクルーシブ、大人限定リゾート - 新装の宿泊料金はどのくらいですか ?
2020 年 7 月 12 日 現在、2020 年 8 月 12 日 に大人 2 名でヒルトン プラヤ デル カルメン、オールインクルーシブ、大人限定リゾート - 新装に 1 泊した場合の最低料金は ¥30,903 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。
Does this property have a pool?
Yes, this property has 3 outdoor pools.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Valet parking is free at this property.
What time is check-in at this property?
Check-in is from 3 PM–11:30 PM.
What time is check-out at this property?
Check-out is at noon.
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, surfing/boogie-boarding, tennis, and more.
Where is this property located?
Located in Downtown, this beachfront property is in the city center, just steps from Quinta Alegría Shopping Mall and Quinta Avenida. Mamitas Beach Club and Playa del Carmen Main Beach are also within 5 minutes.

Guest reviews

Overall score and ratings for Hilton Playa del Carmen, an All-Inclusive Adult Resort - Newly Renovated

4.5
Wonderful
5 - Excellent
1,268
4 - Good
348
3 - Okay
110
2 - Mediocre
74
1 - Poor
33
4.8
Cleanliness
4.7
Service and Staff
4.3
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Feb 2020

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 5 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    everything was great. the people were polite and made us feel at home

    Stayed 5 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 7 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    3rd time here. We love it. The resorts is beautiful. Staff is great. Plenty of entertainment. Plus Playa is right outside the door. The best resort!

    Stayed 6 nights in Mar 2020