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InterContinental Presidente Cancun Resort by IHG

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for InterContinental Presidente Cancun Resort by IHG

Property amenity
Property video
Signature Suite, 1 King Bed | Terrace/patio
Sundeck
Restaurant
Relax in paradise at InterContinental Presidente Cancun Resort, an IHG Hotel. Soak up the sun on the white sand beach, indulge in ocean views and delicious dining options at one of 3 restaurants or unwind with a body scrub or facial at the spa. With 2 outdoor pools, cabanas and activities like ecotours nearby guests can stay entertained while kids enjoy a playground.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Pet friendly
  • Gym
The current price is ￥25,829
￥33,649 total
includes taxes & fees
Sep 21 - Sep 22
Property amenity

On the beach

This resort is located on the beach. Take advantage of the beach umbrellas, beach towels, and beach club at the white sand beach. Experience the magic of beachfront dining with a special meal at the restaurant. Unwind and sip on a chilled cocktail at the beach bar. An on-site activity you may enjoy during your trip are beachside massages. Popular nearby activities worth checking out include bicycle rentals and scooter/moped rentals.

On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
What guests liked about the beach

The beach was consistently described as beautiful, clean, and excellent with clear water and white, fine sand.

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Signature Suite, 1 King Bed

Signature Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Signature Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 154 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 1 King Bed (Signature)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 60 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (Intercontinental)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Suite (Intercontinental)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 60 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Lagoon View

1 bedroom, premium bedding, down comforters, minibar

Classic Room, 1 King Bed, Lagoon View

8.0 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down comforters, minibar

Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Classic Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(40 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Lagoon View

1 bedroom, premium bedding, down comforters, minibar

Classic Room, 2 Queen Beds, Lagoon View

8.2 out of 10
Very good
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Room amenity

Classic Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

View from room

Classic Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(26 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Club Lounge Access (Lagoon View)

View from room

Club Room, 1 King Bed, Club Lounge Access (Lagoon View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Queen Beds, Non Smoking, Ocean View

Club Suite, 2 Queen Beds, Non Smoking, Ocean View | 1 bedroom, premium bedding, down comforters, minibar

Club Suite, 2 Queen Beds, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking (Club Lounge Access, Lagoon View)

Club Room, 2 Queen Beds, Non Smoking (Club Lounge Access, Lagoon View) | 1 bedroom, premium bedding, down comforters, minibar

Club Room, 2 Queen Beds, Non Smoking (Club Lounge Access, Lagoon View)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

1 bedroom, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Non Smoking, Ocean View

8.2 out of 10
Very good
(37 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 2 Queen Beds (Signature)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 60 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Coral)

1 bedroom, premium bedding, down comforters, minibar

Presidential Suite, 1 King Bed (Coral)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 200 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Lagoon View

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed, Terrace, Lagoon View

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 65 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View | 1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed, Terrace, Ocean View

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 65 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

1 bedroom, premium bedding, down comforters, minibar

Club Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

8.4 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Caribbean)

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed (Caribbean)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Terrace, Ocean View

1 bedroom, premium bedding, down comforters, minibar

Club Room, 1 King Bed, Terrace, Ocean View

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Ocean View

Room amenity

Club Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Zona Hotelera, a neighborhood in Cancun, InterContinental Presidente Cancun Resort by IHG is in the entertainment district and on the beach. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Langosta Beach. Cancun Convention Center and Iberostar Cancun Golf Course are two other places to visit that come recommended. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ziplining in the area.
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Map
77500, QROO, Cancun, Boulevard Kukulkan KM 7.5, Zona Hotelera

What's nearby

  • Cancun Convention Center - 11 min walk - 1.0 km
  • Gaviota Azul Beach - 17 min walk - 1.5 km
  • Tortuga Beach - 2 min drive - 2.1 km
  • Langosta Beach - 3 min drive - 3.1 km
  • La Isla Shopping Mall - 7 min drive - 4.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • Starbucks
  • Kawachi Specialty Restaurant
  • ‪Café Illy by Chedraui - ‬9 min walk
  • ‪Lounge 24 - ‬8 min walk
  • ‪Don Roberto - ‬8 min walk

About this property

InterContinental Presidente Cancun Resort by IHG

Luxury eco-certified resort near Cancun Convention Center
Located close to Tortuga Beach and La Isla Shopping Mall, InterContinental Presidente Cancun Resort by IHG provides a beach bar, a terrace, and a shopping mall on site. With a white sand beach, beachfront dining, and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a body scrub, a facial, or a body treatment at the onsite spa. Be sure to enjoy ocean views at one of the 3 on-site restaurants. Enjoy the 24-hour gym, as well as activities like ecotours. In addition to a garden and a playground, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and a beach club on site
  • Luggage storage, multilingual staff, and smoke-free premises
  • Guest reviews give top marks for the breakfast, beach locale, and pool
Room features
All 300 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Childcare services, free infant beds, and free extra beds
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 42-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Café Urbano
  • Deck Bar
  • El caribeño
  • Epicentro
  • Le Cap

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 5 hot tubs
  • Beach club
  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,142 square feet of conference space
  • Business center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 2 buildings
  • Banquet hall
  • Built in 1979
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.21 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

Frequently asked questions

Does InterContinental Presidente Cancun Resort by IHG have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at InterContinental Presidente Cancun Resort by IHG?

As of Aug 26, 2025, prices found for a 1-night stay for 2 adults at InterContinental Presidente Cancun Resort by IHG on Sep 21, 2025 start from ￥25,829, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Presidente Cancun Resort by IHG pet-friendly?

Yes, this resort allows cats and dogs (limit 2 total) with a maximum weight of up to 20 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at InterContinental Presidente Cancun Resort by IHG?

Self parking is free at this property.

What time is check-in at InterContinental Presidente Cancun Resort by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at InterContinental Presidente Cancun Resort by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is InterContinental Presidente Cancun Resort by IHG located?

Located in Zona Hotelera, this beachfront resort is in the entertainment district and within 1 mi (2 km) of Cancun Convention Center and Tortuga Beach. Langosta Beach and La Isla Shopping Mall are also within 3 mi (5 km).

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InterContinental Presidente Cancun Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 871 out of 1321 reviews
Rating 8 - Good. 272 out of 1321 reviews
Rating 6 - Okay. 83 out of 1321 reviews
Rating 4 - Poor. 45 out of 1321 reviews
Rating 2 - Terrible. 50 out of 1321 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ruqian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel.
Stayed 6 nights in Aug 2025

10/10 Excellent

HERNAN FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice, with great food, great beach, great location and above all great service.
Stayed 5 nights in Aug 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly staff, great food. Excellent facilities
The view from palapa #27
View from the beach bar
Stayed 3 nights in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Great location, and great beach restaurants
Stayed 3 nights in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location, great friendly staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

Hector

Liked: Cleanliness, amenities
Clean friendly conveniently located
Stayed 4 nights in Aug 2025

10/10 Excellent

Sammar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and service friendliness was outstanding!
Stayed 5 nights in Jul 2025

8/10 Good

SINUHE

Liked: Cleanliness, staff & service, amenities
Great hotel for families
Stayed 6 nights in Jun 2025

8/10 Good

varsha

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel amazing breakfast buffet very nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Roberto Apaez

Liked: Cleanliness, staff & service, property conditions & facilities
Great beach and pool-like sea!
Stayed 5 nights in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Amazing breakfast
Stayed 5 nights in Jul 2025

10/10 Excellent

Aranza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so polite and helpful!
Stayed 2 nights in Aug 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and very nice property... to spend a nice vacation with your family.
Stayed 4 nights in Jun 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful beach and very friendly staff. We really enjoyed our staying 😊
Stayed 3 nights in Jun 2025

8/10 Good

Alireza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very expensive restaurant’s food for quality and quantity and limited choices.
Stayed 6 nights in Aug 2025

10/10 Excellent

Gabriela

Urbano café best food and excellent service
Stayed 4 nights in Jul 2025

10/10 Excellent

Spiros

Liked: Cleanliness, amenities, property conditions & facilities
We (family and friends) always have a wonderful stay every time we visit.
Stayed 7 nights in Jun 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is outstanding
Stayed 5 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pleasant experience!
Stayed 1 night in Jul 2025

10/10 Excellent

julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my fourth time in this hotel. Nice property, great beach. Good service.
Stayed 4 nights in Jul 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and so beautiful. The staff was super friendly and always willing to help. Amazing pool area!
Stayed 6 nights in Jun 2025

6/10 Okay

Carlos Rafael Rosales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad food and overpriced
Stayed 7 nights in Aug 2025

10/10 Excellent

Mariastella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach with teams cleaning the sargassum consistently - included non motorized water activities - great food/ ceviche and wonderful service at the beach and pool, and at the restaurants - very friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Carolina Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and quiet
Stayed 3 nights in May 2025

10/10 Excellent

JHANN ANDRES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 6 nights in Jun 2025