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Cyan Cancun Resort & Spa

3.5 star property
On private beach with outdoor pool, near Iberostar Cancun Golf Course

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Photo gallery for Cyan Cancun Resort & Spa

Relax by the ocean with a clear view, surrounded by lounge chairs and sunbeds under a pergola, with umbrellas for comfort.
Property video
Relax in this stylish living room with two sofas, a coffee table, and a floor lamp.
Relax by the ocean with a serene beachfront setting, featuring a pool, sandy beach, and shaded area.
Enjoy a scenic view from the balcony, featuring a comfortable bed and seating area.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, Sea View

Relax in a spacious room with a large bed, flat-screen TV, and stylish sofa.

Deluxe Room, Sea View

8.0 out of 10
Very good
(60 reviews)

Highlights

Air conditioning
Flat-screen TV
Sofa bed - single
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Cable channels
  • 32 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Relax in a stylish room with a large bed, sofa, and glass table, offering a view of the sea.

Studio Suite

7.8 out of 10
Good
(42 reviews)

Highlights

Air conditioning
Flat-screen TV
Sofa bed - single
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Cable channels
  • 32 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Sea View

Relax in a spacious bathtub with a serene ocean view.

Superior Suite, Sea View

8.2 out of 10
Very good
(19 reviews)

Highlights

Private indoor hot tub
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed - single
Separate bedroom
Rainfall showerhead
Private bathroom
  • 42 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

Relax in this stylish room with a double bed, sofa, and modern amenities.

Deluxe Quadruple Room, Sea View

7.6 out of 10
Good
(34 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Cable channels
Daily housekeeping
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Balcony, Sea View

Relax in this stylish room with a large bed, flat-screen TV, and ocean views.

Superior Suite, Balcony, Sea View

Highlights

Yard
Balcony
Private indoor hot tub
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed - single
Separate bedroom
  • 42 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
77500, QROO, Cancun, Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun

What's nearby

  • El Rey Ruins - 19 min walk - 1.6 km
  • Iberostar Cancun Golf Course - 2 min drive - 1.8 km
  • Delfines Beach - 2 min drive - 2.5 km
  • Aquaworld - 6 min drive - 6.7 km
  • Ventura Park Cancun - 7 min drive - 7.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬11 min walk
  • ‪Zai - ‬13 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Km 19.5 - ‬12 min walk
  • ‪Bogavante Restaurant - ‬3 min walk

About this property

Cyan Cancun Resort & Spa

Hotel near Iberostar Cancun Golf Course
A poolside bar, a terrace, and a garden are just a few of the amenities provided at Cyan Cancun Resort & Spa . This hotel is a great place to bask in the sun with a private beach, beach massages, and sun loungers. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • A free beach club on site, express check-out, and beach towels
  • A front-desk safe, a 24-hour front desk, and luggage storage
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 155 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

Does Cyan Cancun Resort & Spa have a pool?

Yes, this property has an outdoor pool.

Is Cyan Cancun Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Cyan Cancun Resort & Spa ?

Self parking is free at this property.

What time is check-in at Cyan Cancun Resort & Spa ?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Cyan Cancun Resort & Spa ?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Cyan Cancun Resort & Spa located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Iberostar Cancun Golf Course, and Delfines Beach. Nichupté Lagoon and El Rey Ruins Trailhead are also within 1 mi (2 km).

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Cyan Cancun Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 635 out of 1510 reviews
Rating 8 - Good. 371 out of 1510 reviews
Rating 6 - Okay. 212 out of 1510 reviews
Rating 4 - Poor. 136 out of 1510 reviews
Rating 2 - Terrible. 156 out of 1510 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Liked: Amenities
Amazing stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Denise Ziya

Liked: Cleanliness, staff & service
Pool and beach access were lovely.
Stayed 6 nights in Jul 2025

8/10 Good

Albi

Liked: Cleanliness
The pool and its view are great. The staff team was so well behaved and the services were great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alejandra

Liked: Staff & service, amenities, property conditions & facilities
Amazing views , clean pools ,
Stayed 1 night in Jul 2025

10/10 Excellent

Jose De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, nice swimming pool
Stayed 3 nights in Jun 2025

10/10 Excellent

Lori

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice quiet resort for a week stay. Great pool and pool bar.
Stayed 6 nights in May 2025

10/10 Excellent

Juan Manuel

Liked: Cleanliness, amenities, property conditions & facilities
the resort is beautiful nice location the OXXO across the street is perfect, everything was perfect, my room with seaview perfect the elevator excellent the services the people friendly , the infinity swimming pool , 100+
Stayed 4 nights in Jul 2025

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was huge and beautiful with the view to the beach.
Stayed 3 nights in Jun 2025

10/10 Excellent

Inalva Nazareth

Liked: Cleanliness, staff & service
The staff was super nice Sergio is Amazing . The lady that clean the room is nice the staff in the poll are very friendly
Stayed 14 nights in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Clean safe hotel inexpensive, in one of the best beaches in the world
Stayed 3 nights in May 2025

8/10 Good

Yanique

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great staff was friendly, food could have been better.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ubaldo

Liked: Cleanliness, amenities, property conditions & facilities
Very nice front swiming pool
Stayed 3 nights in Jun 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I, spent a good time in Cancn; and our stay at Cyan Hotel, was a wonderful experience. Thanks to the terrific, profesional and friendly service provided. Congratulations to all the staff. Edgar G.
Stayed 7 nights in Jul 2025

10/10 Excellent

Amy

Liked: Property conditions & facilities
Excelente
Stayed 9 nights in Jul 2025

10/10 Excellent

Sandesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great experience
Stayed 1 night in Jul 2025

10/10 Excellent

Azahea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More affordable option about a 2.5 3 star. The restaurant had many great choices, bed comfy, spacious. Quick check in. Needs maintenance a little rundown, our patio dpor hard to open amd noisy. The view from the infinity pool to the beach beautiful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Roel Vela

Liked: Cleanliness, staff & service, property conditions & facilities
Hello my frequent travelers friends hope my review can help you choose easier your stays .This was the first time i have used a hotel in cancun with out all included .I really loved it Our stay was amazing my self and my parner Aracely had an amazing stay great service fron the 3 bartender Miguel
Stayed 3 nights in Jul 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was friendly and helpful but they have to use receptionists that can at least speak English rather than those that can’t speak at all to ease the communication Artemio,Brenda and Tourismo were amazing 🙏❤️ Great team
Stayed 2 nights in Jul 2025

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cyan yes very nice resort pretty swimming pool short to ocean nice people.
Stayed 10 nights in May 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a fun vacation. People were very nice. We loved Fernando. The beach was beautiful with such fun waves. The pool was clean and fun.
Stayed 5 nights in Jun 2025

8/10 Good

Liam

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in May 2025

6/10 Okay

Alexus

Liked: Cleanliness
Disliked: Amenities
Food was ok to good!l. If you want adventure tours or to do activities DO NOT BOOK IN THIS HOTEL!!! DO NOT BOOK TOUR /
Stayed 5 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very nice resort staff was nice plane rides were good all and all 100/10
Stayed 4 nights in May 2025

2/10 Terrible

Miguel

Disliked: Cleanliness, amenities
Whatever is offered in Expedia there’s nothing available.
Stayed 4 nights in Jul 2025

10/10 Excellent

vikram

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and good staff. I believe i saved lots of money by not staying in Crystal where sales team is behind you to buy membership and packages. Actually I visited Crystal hotel for one tour during my stay at Cyan. Hence i am comparing both.
Stayed 2 nights in Jul 2025