リビエラ マヤの五つ星ホテル

「Great service cleanliness not over crowded great food」

「Our stay here was fantastic! Our concierge Roque and Gonzalo went out of their way every single day to make sure we had everything needed. Alexander Colorado and Lupita were always there to get us what we needed anytime we saw them as well. There really was not a single person who wasn’t welcoming. We will definitely be going back soon!! 」

「不快な思いを全くすることなく、滞在が楽しめた。」

「建物トイレ、全て綺麗で満足でした」

「My partner & I spent over a week at TRS and had a great time celebrating my birthday and our anniversary. Fernanda P. (our Expedia Ambassador) was also amazing! She made our stay exceptionally special with surprises for my birthday and anniversary. Thank you again, FERNANDA! I look forward to your expertise for our next visit! Along with her, our anniversary dinner experience was made special by our waiter ERASMO G.! Thank you for making us laugh and the attention you gave us on our special day!...

「メキシコの文化や事・物がホテルには詰め込まれていてリゾートなのにメキシコが肌で体験できるのが素敵でした。今回は3泊でしたが足りないくらいでした。 ホテル滞在＆アクティビティの両方を思う存分楽しめるのでお勧めです。 一つ言えば、チェックインした時点で人気のレストランは予約埋まっており、次の予約は1週間後と言う事が多く、そこは残念なところでした。 ただ、予約なしのレストランでとても美味しかったです！ また泊まりたいホテルとなりました。」

「毎晩パーティーがあり楽しかった。 特にベッドホンクラブパーティーが良かった。」

「The staff here is amazing!!!! Big shout out out to bartenders Francisco. Such a great guy! While I have no major complaints, I didn’t like how all the restaurants required pants. Not even dress shorts were allowed and no speakers by the pool. I understand they were respecting everyone taste in music but consider we were at a adult resort, I thought they would be more flexible . The beach was amazing on the days it was clean but not the resorts fault. Would definitely recommend 」

「オールインクルーシブルを初めて利用しました。 お酒が大好きで、ご飯も人一倍食べる！という人でなければ、なかなか元は取れそうにないなぁというのが素直な感想です。 ビーチでゴロゴロしていても、あまりお腹は減りませんしね。 ホテル自体はとても素晴らしかったです。 従業員の方もみんな明るく、おもてなしの心を感じました。 料理も、どれもおいしかったです！ ジュニアスイートに泊まりましたが、バスタブも大きくジェットバスだったので、海水浴後の身体には最高でした。 部屋の広さもそこそこあり、とても丁寧に掃除されているように見受けられました。 ホテルの周辺に何もなく（車で10分ほど行くと小さい町がありそうでした。けれど、徒歩では難しいかと。。）、隣のホテルを訪問するくらいしか出来ないことが欠点でしょうか。 日常を忘れてただひたすらにビーチで寝て、のんびりすごしたい方にはおすすめです。」

「Love the resort!! Beautiful location and beautiful room option. The food was pretty good and the restaurants were great! Location to city of Tulum a little further than I thought. Please make sure you confirm transportation too resort and from because TAXI cost is ridiculous. 」

「Second time at this resort. Food and service were excellent, but they did not provide the same level of service we had received the first time. Non vacation club members (like us) were left feeling like the value of our dollar was less. The sales pitch upon arrival watered down our arrival experience.」

「It's nice to have the pool connected to the room. But, pool not clean. Some staff were kind and some were not.」

「I had very good staying in the hotel. Stuffs are full of kindness and friendly. There is only one restaurant in hotel. Mexican food was awesome! I could see wonderful starry sky at night. I dare say to hotel, please put dust box in the room.」

「 Exceptional stay! From the moment we arrived, we were greeted with warm hospitality and a seamless check-in process. The room was immaculate, with luxurious amenities. The staff went above and beyond to ensure our comfort throughout our stay, from providing excellent dining recommendations to arranging transportation. The hotel’s facilities, including the pool and spa, were top-notch and provided a perfect retreat after a day of exploring the area. We can’t wait to return for another...

「Food is an amazing!!! Best resort so far!」

「Excelente para descansar tienen un excelente Servicio de customer service, limpieza comida y actividades. Recomendado 10/10」

「.」

「AMAZING STAFF」

「Great Place, the whole experience was very smooth from start to finish.」

「Great stay. Everything was as described. Host was very helpful and responsive. The only flaw is to get to this property. The google map doesn’t show the exact location. Use the pin point the host send instead of searching the address. Other than that everything else is good. 」