「Would definitely go back in the future. Christopher was an amazing manager at the property and he went above and beyond for service for us.
Only bad thing was I love hot water and there it wasn’t working. Luke warm water was the only option.
Being the price, location, service, amenities offered. Rooftop pool, breakfast and more. Truly this place is a steal.
Very close to everything and accessible. Would highly recommend to anyone.」
「Hotel muy tranquilo. Lo único que no me gustó que el desayuno estuvo muy light, sin opciones para cambiar una bebida por otra y el mesero no te ofrece refill de café. Nos tocó café frío y muy cargado. El precio fue alto en relación a lo que incluye」
「We LOVED sensira! Loved!
The food was amazing and since everything was inclusive we definitely enjoyed every single thing lol. Nothing disappointed. We will say Rodeo was the best restaurant if we had to choose.
The room was gorgeous (amber room). Our room also included access to an exclusive lounge which we often went to (it’s quieter and adults only).
The only thing that would make me not choose this resort again is the location. It was easy to arrive by by cab but the road leading to the...
「We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area...
「El concepto del hotel es muy "reconectar con la naturaleza" pero de manera cómoda y acogedora, lo cual se cumple excepcionalmente, el servicio impecable, las habitaciones en excelente estado, limpias, con aire acondicionado, ropa de cama de algodón.
Los restaurantes tienen costo Tulum pero hay gran variedad de opciones y todo de gran calidad, el desayuno a la carta esta incluído y es espectacular.
Mil graciaa a todo el staff que nos hizo sentir comodas en todo momento.」
「We stayed at The Reef Coco Beach in Playa del Carmen and upgraded to the Premium package—definitely worth it! From the moment we arrived, the service felt elevated. We were greeted with a welcome drink and a bottle of wine in the room, and the minibar was restocked daily, which was a great touch.
The beach is beautiful and steps away, though a bit narrow in places. The VIP bar (Bar & Mar) was perfect for relaxing with premium cocktails in a more private setting. Having access to the Japanese...
「The resort is absolutely stunning! The rooms are beautiful, spotless, and very well maintained. Upon arrival, there was a small mishap that made my first impression a little less than ideal, but once I checked into my room, all of that was forgotten—I truly loved my stay here.
If you’re looking for a party scene or lots of nightlife, this isn’t the resort for you. This place is pure peace—serene, not too crowded, and the perfect spot for relaxation.
One downside I found was the room service...
「Excelente opción de hospedaje. La atención de Kurt es insuperable. El lugar es hermoso, tal cual como lo ofrecen. Definitivamente volveré a hospedarme. 」