6/10 (普通)
Maricela
家族旅行
2025 年 7 月 30 日
I enjoyed my stay that included the enclave lounge but when we first arrived we left rushed. The person greeting us was already telling us to follow her to check in when I was barely putting on my backpack taxi still unloading at the same time receiving the fresh towels to wipe our hands or face. When you arrive to an amazing hotel give the guest time to enjoy the view don’t rush the guests. There was also a welcome drink that we received but person that we had to follow for check in didn’t offer I myself approached the stand. Again the rush.
Besides that the entertainment could be better. The food could be better. We are going to Mexico we want to feel that. Needs more Mexican food and that Mexican/Tulum touch.
Maricela
2025 年 7 月に 6 泊滞在