トレス リオス エコパーク周辺のホテル

「Tivemos algumas intercorrências ao longo de nossa hospedagem, como falta de luz no primeiro dia por quase duas horas, sem nenhuma assistência da equipe do hotel durante o episódio. Não havia luz de emergencia, lanterna, o telefone do quarto não funciona, chuveiro tmb não. Ficamos no completo escuro usando lanternas dos nossos celulares. Eles nos deram uma sessão de sauna como compensação, mas a experiência em geral foi bem insatisfatória. Em uma noite, uma barata nos aguardava na porta do nosso...

「Todo bien」

「Expensive for what you get; the facilities are not even new. Breakfast included, but 50,000 yen for two people for two nights is overpriced. The food isn’t particularly good either. I’ll never stay here again. This area doesn’t even have Uber, and taxi drivers try to rip you off. I’ll never visit again.」

「There should be more food/restaurant options/choices」

「The grounds were clean and neat. We elected for the swim up room which was awesome. Staff was extremely friendly and helpful. 2nd time to this resort.」

「食事のメニューがあまり変わらないので、長くいると飽きるかな、と思ったが、落ち着いてゆっくりとすごすことができました。 ワニ、イグアナ、オマキザル？他茶色いアナグマみたいな動物も敷地内に住んでいて、楽しかった。 事前にダイブショップの情報がほしかったが、日本では知りえなかったので、個別にコンシェルジェに頼む前に事前情報をリンクしてほしかったです。 ホテルでアレンジしてもらったダイビングは、結局潜ることができずに残念でした。 色々と連絡ミスが重なった結果でしょうか？ とは言え、アダルトオンリーで静かに、落ち着いてすごせました。料理も美味しかったです！」

「DO NOT STAY AT THIS HOTEL!!! We booked this trip as we have before, Coming from America we can only book based on photos and reviews. This place was a total TERRIBLE!!! and we smelled this terrible smell as we pulled up, it was like rotten eggs meets a dirty toilet bowl. We checked into our room no air and as we looked out the windows we saw the dirty brown water like nothing I had ever seen before and I'm from Jersey, lol do yourself a favor stay far away from this place. Needless to say we...

「Most of the facility has lots of construction, many of the amenities on the pictures from their website were not the same. There really is only 1 pool no water slide as pictured since it was under construction. The entire resort has a very strong swamp odor. Our connecting room door knob instantly fell off on the first day along with the lock on our door did not work and needed to be fully replaced. Our view from our suite was a drained out old pool under construction. The bath tub in our suite...

「We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels.」

「最高のハネムーンになりました！ また訪れたいです！」

「The apartment was new the location was perfect employees were helpful and cordial 」

「スタッフの対応もとても良く心地よい。敷地が広いので移動が大変だった」

「Chablé Maroma”s location, facilities, restaurants, and vibe are outstanding and superior to the half dozen or so Riviera Maya properties I have stayed at in recent years. The breakfast at the Kaban restaurant on the water is a sublime experience. The jungle spa has everything you’d expect at a world-class facility, and it is right in the middle of a teeming jungle. The staff are always genuinely helpful and courteous.」