Find hotels near Chun-Zumbul, Playa del Carmen from ￥10,955

"My fiancée and I had an incredible 5-night stay. All staff were extremely kind and eager to help, the food and drinks were delicious, the room comfortable, and the amenities plenty. We hope to return many times."

"This was our 3rd time back at this beautiful resort and it never dissappoints! Delicious food, lovely staff and overall a stunning property."

"Rooms were great. Staff is very professional. Food is okay, no Indian veg options. Luggage was brought to room upon check-in. At check-out time, we were asked to bring luggage to front-desk. Loved the beach by the hotel. Family had good time. "

"Cleaning staff was great, pool staff were rude and unpredictable some days they did food and drinks others just drinks, adults only whirlpool had kids in it all week, did the timeshare meeting and once we said no to the third guy he because super standoffish, kid friendly they say but it’s a bunch of grumpy elderly people that cannot mind their own business "

"Paradisus is family-friendly and the staff is friendly and attentive. The kids enjoyed the pool and the water park a lot. "

"Resort is very nice but not luxurious. Excellent location that makes exploring the area easy. Excellent value for the price."

"Great staff"

"We had a wonderful stay! Can’t wait to return "

"The resort has a lot of potential but lacks guest service. Workers were not very helpful and did not go above and beyond. Oftentimes, when a problem or question arose, you would be sent to someone else. It was also very difficult to book dinners on the app, however the buffet had plenty of food. Overall, average service with potential to be good! "