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On the beach, white sand, free beach shuttle, sun loungers
Indoor pool, 4 outdoor pools, free cabanas, pool umbrellas
Indoor pool, 4 outdoor pools, free cabanas, pool umbrellas
Terrace/Patio

Guest reviews

4.8/5 Exceptional
712 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • プール
  • WiFi 無料
  • 駐車場利用料込み
  • ペット可
  • 冷房
  • スパ

Map

周辺ガイド

人気の観光スポットEl Camaleon Mayakoba Golf Course車で 5 分
人気の観光スポットGrand Coral Golf Riviera Maya車で 12 分
人気の観光スポットTres Rios Ecopark車で 12 分
空港Cancun, Quintana Roo (CUN-Cancun Intl.)車で 53 分

Choose dates to view prices

  • Bliss Pool Villa

    4.8/5 guest room rating

    Room amenities

    • 293 ㎡
    • ウォーター ビュー
    • 定員 3 名
    • キングベッド 1 台
    More detailsBliss Pool Villa
  • Serenity Pool Villa with Living Room

    4.9/5 guest room rating

    Room amenities

    • 322 ㎡
    • ウォーター ビュー
    • 定員 3 名
    • キングベッド 1 台
    More detailsSerenity Pool Villa with Living Room
  • Spa Pool Villa with Massage Porch

    5/5 guest room rating

    Room amenities

    • 322 ㎡
    • ウォーター ビュー
    • 定員 3 名
    • キングベッド 1 台
    More detailsSpa Pool Villa with Massage Porch
  • Serenity Two-Bedroom Pool Villa

    3.8/5 guest room rating

    Room amenities

    • 512 ㎡
    • ウォーター ビュー
    • 定員 5 名
    • キングベッド 1 台 または シングルベッド 2 台
    More detailsSerenity Two-Bedroom Pool Villa
  • Lagoon & Beachside 2-Bedroom Pool Villa

    5/5 guest room rating

    Room amenities

    • 512 ㎡
    • ウォーター ビュー
    • 定員 5 名
    • キングベッド 1 台 または シングルベッド 2 台
    More detailsLagoon & Beachside 2-Bedroom Pool Villa
  • Three-Bedroom Family Residence

    4.7/5 guest room rating

    Room amenities

    • 256 ㎡
    • ゴルフ ビュー
    • 定員 7 名
    • キングベッド 2 台 または シングルベッド 2 台
    More detailsThree-Bedroom Family Residence
  • Beachfront Three-Bedroom Pool Villa

    Room amenities

    • 512 ㎡
    • オーシャン ビュー
    • 定員 7 名
    • キングベッド 1 台 または シングルベッド 2 台
    More detailsBeachfront Three-Bedroom Pool Villa
  • Beachfront Pool Suite (King)

    Room amenities

    • 293 ㎡
    • ビーチ ビュー
    • 定員 2 名
    • キングベッド 1 台
    More detailsBeachfront Pool Suite (King)
  • Beachfront Pool Suite (Queen)

    Room amenities

    • 293 ㎡
    • ビーチ ビュー
    • 定員 4 名
    • クイーンベッド 2 台
    More detailsBeachfront Pool Suite (Queen)
  • Beachfront Sunrise Pool Suite

    Room amenities

    • 229 ㎡
    • ビーチ ビュー
    • 定員 2 名
    • キングベッド 1 台
    More detailsBeachfront Sunrise Pool Suite
  • Lagoon Sunset Pool Villa

    Room amenities

    • 222 ㎡
    • ラグーン ビュー
    • 定員 2 名
    • キングベッド 1 台
    More detailsLagoon Sunset Pool Villa

1 泊あたりの平均料金は、過去 24 時間に見つかった、今後 30 泊における最低価格に基づいています。すべて、1 泊大人 2 名様でご利用の場合の料金です (税およびサービス料別)。料金および空室状況は変動する場合があります。別途、利用規約が適用される場合があります。

このエリアについて

Playa del Carmen

Located in Playa del Carmen, Banyan Tree Mayakoba is near theme parks and on the beach. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Xcaret Eco Theme Park. Traveling with kids? Don't miss Xplor Theme Park. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with skydiving and cave exploring.

Playa del Carmenの旅行ガイドを見る
Map
人気の観光スポット

周辺情報

  • El Camaleon Mayakoba Golf Course - 車で 5 分
  • 28 de Julio Square - 車で 11 分
  • Grand Coral Golf Riviera Maya - 車で 12 分
  • Tres Rios Ecopark - 車で 12 分
  • Punta Esmeralda Beach - 車で 19 分

交通案内

  • Cancun Intl. Airport (CUN) - 43 min drive

レストラン

  • Where to eat
  • The Shack Beach Club – Poolside restaurant with a bar. Serves lunch daily. Kids' menu available.
  • Oriente – Poolside buffet restaurant with a bar offering Mexican cuisine. Serves breakfast and lunch daily. Kids' menu available.
  • Cello – Alfresco dining fine-dining restaurant with a bar offering Italian cuisine. Serves dinner daily. Reservations required.
  • Saffron – Garden-view fine-dining restaurant with a bar offering Thai cuisine. Serves dinner daily. Reservations required.

この施設について

Banyan Tree Mayakoba

Upscale resort on the beach, with 4 outdoor swimming pools
Spend the day relaxing at the beach, practicing your swing on Banyan Tree Mayakoba's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. All 123 rooms boast private pools and deep soaking tubs, plus free WiFi and Smart TVs with digital channels. Guests will also find furnished balconies or patios, sitting areas, and 24-hour room service.
Banyan Tree Mayakoba offers 123 accommodations, which are accessible via exterior corridors and feature private pools and DVD players. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch Smart televisions come with digital channels and pay movies. Espresso makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 4 outdoor tennis courts. 4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Banyan Tree Spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

受賞歴と所属

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

施設の設備

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free secured valet parking
Roundtrip airport shuttle (surcharge)
Free beach shuttle

Food and drink

Buffet breakfast available for a fee daily 7 AM–11:00 AM: MXN 900-1000 per person
7 restaurants
2 swim-up bars, 2 poolside bars and 3 bars/lounges
24-hour room service

Things to do

24-hour fitness center
18 holes of golf
4 outdoor pools
4 outdoor tennis courts
Arcade/game room
Archery
Beach volleyball
Beach yoga
Boat tours
Children's pool
Designer stores
Ecotours
Free bicycle rentals
Full-service spa
Hiking/biking trails
Indoor pool
Kayaking
Lifeguards on site
Private picnics
Sailing
Sauna
Spa tub
Steam room
Tennis
Wine tasting room
Yoga classes

Family friendly

4 outdoor pools
Arcade/game room
Children's pool
Dry cleaning service
DVD player
Free babysitting/childcare
Free cribs/infant beds
Free rollaway/extra beds
Indoor pool
In-room child care (surcharge)
Laundry facilities
Snack bar/deli

Conveniences

ATM/banking services
Ballroom
Elevator
Free newspapers in lobby
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Golf caddy
Golf cart
Golf clubhouse
Golf clubs
Golf lessons
Golf pro shop
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
French
German
Spanish

Business services

24-hour business center
4 meeting rooms
Computer station
Conference space (10409 square feet)

Outdoors

BBQ grill(s)
Beach loungers
Beach umbrellas
Beachfront location
Free pool cabanas
Garden
Lifeguards on site
Picnic area
Pool sun loungers
Pool umbrellas
Terrace

Spa

16 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - sports
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Spa tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Beach towels
Books
Couples dining
Games
Smoke-free property

部屋の設備

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Down comforter
Free cribs/infant beds
Free rollaway beds
Linens
Pillow menu
Premium bedding

Bathroom

Bathrobes
Deep soaking bathtub
Free toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Towels

Entertainment

40-inch Smart TV
Digital channels
DVD player
Pay movies

Food and drink

Champagne service
Espresso maker
Free bottled water
Minibar

Outdoor space

Furnished balcony or patio

More

Access via exterior corridors
Eco-friendly cleaning products used
In-room massage
Iron/ironing board
Laptop-compatible safe
Phone
Private pool
Recycling
Separate sitting area
Slippers
Turndown service

ポリシー

チェックイン

Check-in from 3 PM - 1 AM
Express check-in
Minimum check-in age - 18

チェックアウト

Check-out before noon
Express check-out

チェックインに関する特記事項

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in

アクセス方法

Staffed front desk

ペット

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay
1 per room (up to 22 lbs)
Pets cannot be left unattended
Food and water bowls are available
Restrictions apply; for more information contact the property at the number on the booking confirmation

お子様およびエキストラ ベッドのご利用について

Children are welcome
Kids stay free! One child stays free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

宿泊施設で利用可能なクレジットカード

American ExpressMastercardVisa

重要事項

サービス料

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

オプションの追加料金

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 900 and MXN 1000 per person (approximately)
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

ご宿泊に際して

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • This property uses eco-friendly cleaning products. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Individually-wrapped food options are available through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
  • The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

その他の情報

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

宿泊施設の別名

Banyan Tree Mayakoba
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Hotel Playa del Carmen
Banyan Tree Mayakoba Playa del Carmen
Mayakoba Banyan Tree
Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Banyan Tree Mayakoba Resort Playa del Carmen
Banyan Tree Mayakoba Resort
Banyan Tree Mayakoba Resort
Banyan Tree Mayakoba Playa del Carmen
Banyan Tree Mayakoba Resort Playa del Carmen

よくある質問

Can I cancel my reservation for free at Banyan Tree Mayakoba and receive a full refund?
Yes, Banyan Tree Mayakoba offers free cancellation on select room rates, because flexibility matters! Please refer to Banyan Tree Mayakoba cancellation policy on our site for more details about any exclusions or requirements.
バンヤン ツリー マヤコバの宿泊料金はどのくらいですか ?
2020 年 7 月 6 日 現在、2020 年 7 月 7 日 に大人 2 名でバンヤン ツリー マヤコバに 1 泊した場合の最低料金は ¥36,467 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。
Does this property have a pool?
Yes, this property has an indoor pool, 4 outdoor pools, and a children's pool.
Is this property pet-friendly?
Yes, this property allows pets (limit 1 per room) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 1000 per accommodation, per stay.
How much is parking at Banyan Tree Mayakoba?
Valet parking is free at this property.
What time is check-in at this property?
Check-in is from 3 PM–1 AM.
What time is check-out at this resort?
Check-out is at noon.
Does this resort provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Banyan Tree Mayakoba located?
This Playa del Carmen resort is on the beach, 1.3 mi (2 km) from El Camaleon Mayakoba Golf Course, and within 6 mi (10 km) of Grand Coral Golf Riviera Maya and Quinta Avenida. Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are also within 9 mi (15 km).

Guest reviews

Overall score and ratings for Banyan Tree Mayakoba

4.8
Exceptional
5 - Excellent
618
4 - Good
78
3 - Okay
14
2 - Mediocre
1
1 - Poor
1
4.9
Cleanliness
4.9
Service and Staff
4.6
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is my 2nd visit at Banyan Tree Mayakoba. I was suppose to be in Dubai for my birthday, but my flights were unexpectedly cancelled and I decided last minute to visit this place again for my birthday. I had stayed here before 2 years ago and loved it. Once we arrived the hotel manager greeted us with a welcome. It thought that was really personable and a nice touch on custom service. The place is gorgeous, always clean and kept upgraded. The food is always fresh and if there isn’t something on the menu you want or want specially made they will do it with no problem. Roberto, the chef made everything we ordered at the beach AMAZING!!!! He even stayed late and cooked a special dinner request for me and my friend. The beach staff kept the drinks coming and catered to your every wish especially Daniel. He was awesome and always made sure we were taken care of. Actually, the entire beach and golf cart service drivers did. I just can’t remember everyones names. We also had a amazing time at the spa. Suga and the other massage therapist were the best!!! I snored the entire time because it was soooo relaxing. This is my favorite little getaway and I cant wait to go back a 3rd time. I Love this place!!!

Stayed 5 nights in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My wife and I just returned from our third visit to Banyan Tree Mayakoba and we are really hoping it won't be our last. The resort is as beautiful as it was on our first visit in 2010. The entire property is meticulously kept, relaxing, beautiful. The food in all the restaurants is excellent - we can particularly recommend Saffron! All of the staff are wonderful - very professional, but always very personable and ready with a smile. The resort, staff, experience never disappoints!

Stayed 2 nights in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

Our stay was good overall. The hotel looks much better in person than on the photos! Few areas to improve: - More food options for lunch. There is only one Mexican menu for lunch. - Better service. It took us 5 phone calls to book a special bath - Better service. One of us had a birthday and the hotel offered to deliver a small cake. The cake was a day late and arrived at the wrong time.

Stayed 5 nights in Mar 2020