- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2nd visit at Banyan Tree Mayakoba. I was suppose to be in Dubai for my birthday, but my flights were unexpectedly cancelled and I decided last minute to visit this place again for my birthday. I had stayed here before 2 years ago and loved it. Once we arrived the hotel manager greeted us with a welcome. It thought that was really personable and a nice touch on custom service. The place is gorgeous, always clean and kept upgraded. The food is always fresh and if there isn’t something on the menu you want or want specially made they will do it with no problem. Roberto, the chef made everything we ordered at the beach AMAZING!!!! He even stayed late and cooked a special dinner request for me and my friend. The beach staff kept the drinks coming and catered to your every wish especially Daniel. He was awesome and always made sure we were taken care of. Actually, the entire beach and golf cart service drivers did. I just can’t remember everyones names. We also had a amazing time at the spa. Suga and the other massage therapist were the best!!! I snored the entire time because it was soooo relaxing. This is my favorite little getaway and I cant wait to go back a 3rd time. I Love this place!!!