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Royalton Riviera Cancun Resort & Spa - All Inclusive

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On the beach, free beach cabanas, sun loungers, beach umbrellas
On the beach, free beach cabanas, sun loungers, beach umbrellas
8 outdoor pools, free cabanas, pool umbrellas
8 outdoor pools, free cabanas, pool umbrellas

Royalton Riviera Cancun Resort & Spa - All Inclusiveの概要

VIP Access

Royalton Riviera Cancun Resort & Spa - All Inclusive

4.5 out of 5

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • プール
  • WiFi 無料
  • オールインクルーシブ
  • 冷房
  • スパ
  • レストラン

Cleaning and safety practices

  • 消毒・除菌剤で清掃
  • 非対面式のチェックイン
  • 前後のお客様の入室間隔が 24 時間以上

周辺ガイド

  • 人気の観光スポットXoximilco車で 10 分
  • 空港Cancun, Quintana Roo (CUN-Cancun Intl.)車で 19 分
  • 人気の観光スポットCancun Country Club車で 20 分
  • 人気の観光スポットPetempich Bay車で 24 分

Choose dates to view prices

このエリアについて

Puerto Morelos

Located in Puerto Morelos, Royalton Riviera Cancun Resort & Spa - All Inclusive is near the airport and on the beach. Don't miss out on a visit to Ventura Park Cancun.
Popular Location

周辺情報

  • Xoximilco - 車で 10 分
  • Crococun Zoo - 車で 18 分
  • Ventura Park Cancun - 車で 19 分
  • Cancun Country Club - 車で 20 分
  • Petempich Bay - 車で 24 分

交通案内

  • Cancun Intl. Airport (CUN) - 19 min drive

レストラン

  • Where to eat
  • Gourmet Marche – Buffet restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily.
  • Zen – Restaurant offering Japanese cuisine. Serves dinner daily.
  • Hunter Steak House – Fine-dining restaurant offering Italian cuisine. Serves dinner daily.
  • Grazie Italian Trattoria – Restaurant offering Mediterranean cuisine. Serves lunch and dinner daily.

この施設について

Royalton Riviera Cancun Resort & Spa - All Inclusive

Upscale property on the beach, with 8 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Royalton Riviera Cancun Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants. All 840 rooms boast jetted tubs and offer free WiFi and free minibar items. Balconies and MP3 docks are standard, as are plasma TVs with cable channels.
Royalton Riviera Cancun Resort & Spa - All Inclusive offers 840 accommodations with MP3 docking stations and free minibar items. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 49-inch plasma televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

3 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

オールインクルーシブの詳細

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and local non-alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

受賞歴と所属

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

施設の設備

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet and à la carte meals, snacks, and local non-alcoholic beverages included
  • 10 restaurants and 1 coffee shop/café
  • 3 swim-up bars, 3 beach bars, 3 poolside bars and 12 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 8 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness center
  • Free water park access
  • Full-service spa
  • Kayaking
  • Motor boating
  • Motorized watercraft
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Water skiing

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Free water park access
  • Playground
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 8 casino gaming tables
  • 12 casino slot machines
  • Beach towels
  • Casino
  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

客室の設備

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 49-inch plasma TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

ポリシー

チェックイン

Check-in from 3 PM - midnight
Minimum check-in age - 18

チェックアウト

Check-out before noon

チェックインに関する特記事項

Front desk staff will greet guests on arrival

アクセス方法

Staffed front desk

ペット

No pets or service animals allowed

お子様およびエキストラ ベッドのご利用について

Children are welcome
Rollaway/extra beds are not available

宿泊施設で利用可能なクレジットカード

重要事項

ご宿泊に際して

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash

その他の情報

No pets and no service animals are allowed at this property

宿泊施設の別名

Royalton Cancun
Royalton Riviera
Royalton Riviera Cancun All Inclusive Puerto Morelos
Royalton Riviera Hotel
Royalton Riviera Hotel Cancun
Royalton Riviera Cancun Resort All Inclusive Puerto Morelos
Royalton Riviera Cancun Puerto Morelos
Royalton Riviera Cancun Inclu

よくある質問

4.0
Very Good
Rating 5 - Excellent. 726 out of 1540 reviews
5 - Excellent 47%
Rating 4 - Good. 386 out of 1540 reviews
4 - Good 25%
Rating 3 - Okay. 193 out of 1540 reviews
3 - Okay 13%
Rating 2 - Poor. 105 out of 1540 reviews
2 - Poor 7%
Rating 1 - Terrible. 130 out of 1540 reviews
1 - Terrible 8%

4.3/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort had so much to do and offer. I would definitely return.
Stayed 5 nights in Jun 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. No beach activities due to the sea weed
Stayed 7 nights in Jun 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
We give the hotel 8 Out of 10. We went second week of June, and the beach had piles of seaweed all around. Resort has so many pools but I really wanted to spend time at the beach. Hotel kept the temperature in the room too cold specially since it was raining everyday.
Stayed 4 nights in Jun 2021

2/5 Poor

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Service was really bad and hotel need some maintenance
Stayed 7 nights in Jun 2021

4/5 Good

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
This property was overall nice. The staff for the most part were very nice and friendly with the exception of the staff in the coffee/ bakery shop. The rooms were nice however our room was missing Kleenex, the restroom tile had red mildew buildup, the toilet smelled like a public restroom, and our bed broke while I was laying down relaxing. Housekeeping was supposed to do our beds daily but I noticed a stain that had just been turned so I know she didn’t use clean sheets but turned the sheets around. Room service never got our order correctly. We had to set an alarm at midnight every night to make a dinner reservation because if we didn’t than we would never be able to get a reservation at any of the restaurants. Everyday there was something missing from our food room service order. I did like the food options available and the taste was great. The entertainment was good every night. The kids enjoyed the entertainment. I would recommend the property but just know that it is not 5 stars. It is disappointing honestly because for the price you pay you would expect it to be top notch but it just isn’t.
Stayed 7 nights in Jun 2021