プエルト モレロス のリゾート

「I had a very disappointing experience at this property. I arrived with my family, and the very next day while we were at the pool, money was stolen from us. What made the situation worse was how it was handled. Instead of supporting us as guests, the staff blamed me, even though we were the victims. They even went into our room and searched through our suitcases and personal belongings, which felt like a complete violation of privacy. We were told we would receive an update within 48 hours,...

「Family Friendly environment」

「The staff were very polite and friendly. The room and the property were very clean. The butler service could've been better. The food at the restaurants was an overall 7/10. This resort is more so for disconnecting and relaxing. Perfect place for couples or a solo traveler.」

「Our family of five had a great stay at Ventus at Marina El Cid. We spent a lot of time researching resorts before booking this trip, and we're happy with the choice we made. The resort is beautiful, clean, and well maintained. From the moment we arrived, the staff made us feel welcome. Everyone we interacted with was friendly, respectful, and always willing to help. You could tell they wanted guests to have a good experience. The food was probably our favorite part of the resort. Every...

「Staff is very friendly and helpful.」

「It's nice to have the pool connected to the room. But, pool not clean. Some staff were kind and some were not.」