Puerto Morelos Vacations from ￥119,680

Excellent location and beautiful views.

Here’s a polished, professional version that keeps the tone fair and credible while clearly documenting the concerns: ⸻ The resort itself was a wonderful place to stay. The staff were welcoming and attentive, the pool area was excellent with a nice variety of drink options, and the landscaping throughout the property was beautiful and very well maintained. There were, however, a few areas where improvements could be made. One suggestion would be to allow men to wear elegant open-toed sandals in the restaurants, similar to what is already permitted for women, as this would feel more consistent and inclusive with the resort’s overall upscale yet relaxed atmosphere. Additionally, the dining experience fell short in one important area. The seafood served at each restaurant we visited both smelled and tasted very fishy, which suggested it was not fresh. This was disappointing given the otherwise high standards of the resort. Finally, there was an unfortunate experience in the gift shop. My friend picked up a room-fragrance tester that had a loose top, which accidentally fell to the floor and broke. Despite it being clearly an accident—and despite the item being a tester that had already been expensed—the full retail cost of $59 was charged to my room. This felt unreasonable under the circumstances and detracted from an otherwise positive stay. Overall, the resort has many strengths, but addressing these issues would significantly improve the guest experience.

Employees were very nice and professional. We definitely enjoyed Alberto

It was a perfect weekend

Staff were very friendly. Food was good.