「We picked this place for our honeymoon and the experience was absolutely flawless from the moment we got there until the second we left. Brandon somehow made every meal feel like a celebration. Raoul anticipated our needs before we knew we had them. Moises gave us an arrival tour that actually helped instead of just pointing at stuff. Jose elevated poolside service into an art form. Javier cooks like he trained at Le Bernardin and decided to dedicate his life to making honeymooners lose their...
「Fabulous resort everything was awesome!
Only a few downsides; There is no sandy stretch of walkable beach and not swimmable water, that was a downer.
The entertainment listed wasn’t always on for example we looked forward to karaoke then it wasn’t on when we got to the bar same happened with the foam party scheduled then no foam party!」
「My husband and I stayed for my birthday and had the greatest time! From the unlimited foods and drinks to the pool and beach and many more. Would love to visit again!」
「Really nice place at the beach. Nice pools and comfortable rooms. Michael really nice host and help with all things. Definetely next time to same place. 」
「Excelente servicio por parte del señor que cuida el hotel, hasta el sargazo de la playa estaba barriendo!
Lo único fue que estaba muy sucia el área de cocina, les falta poner un poco más de atención a esta parte, porque es un buen hotel!」
「Waldorf Astoria riviera maya one of the cleanest hotel I have been in ,,very lovely staff and helpful ..I highly recommend and sure will be back soon 」
「we had such a wonderful time, the food was amazing, the staff are always making sure you feel great in all areas. we were able to make reservations for every night we were there, the Mexican restaurant by far the best one, we also tried the steakhouse and the Italian restaurant. During lunch we usually ate by the pool or at La Luce, amazing food, Rafael, Abelardo and Alexis the best. also, the pool staff servers were amazing. Cesar, and all the other guys made sure we had fresh drinks all the...
「The staff is amazing , Val and Majoo are the best , don't lose them they made the trip top notch , went above and beyond excellent serv, got me a hair appointment that was amazing!!! The new GM was a great addition as well! I've stayed there Many times and have seen a lot of changes . He was very present and expressed genuine concern. This was a solo trip , I feel safe and well taken care of at the fives oceanfront 」
