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Dreams Natura Resort & Spa - All Inclusive

4.5 star property
Oceanfront paradise offers the perfect blend of relaxation and adventure with beach access, water sports, and family activities for all ages

Choose dates to view prices

Dreams Natura Resort & Spa - All Inclusive balances family fun with relaxation. Enjoy the white sand beach, book spa treatments, or kayak on the water. The resort offers multiple restaurants and activities from ziplining adventures to morning yoga classes.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
The current price is ￥62,787
￥76,616 total
includes taxes & fees
Mar 20 - Mar 21

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Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Junior Suite Tropical View King

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Tropical View King

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Tropical View Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Tropical View Double

7.4 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View King

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Partial Ocean View King

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
  • Partial sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Partial Ocean View Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Partial Ocean View Double

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
  • Partial sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Ocean View King

8.6 out of 10
Excellent
(32 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
  • Sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Ocean View Double

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
  • Sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Swim-Out King

View from room

Junior Suite Swim-Out King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Swim-Out Double

View from room

Junior Suite Swim-Out Double

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Partial Ocean View King

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Junior Suite Partial Ocean View King

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Partial sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

View from room

Preferred Club Junior Suite Ocean View King

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

View from room

Preferred Club Junior Suite Ocean View Double

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Swim-Out King

View from room

Preferred Club Junior Suite Swim-Out King

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim-Out Double

View from room

Preferred Club Junior Suite Swim-Out Double

8.0 out of 10
Very good
(1 review)

Highlights

Private pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Ocean Front Double

View from room

Preferred Club Ocean Front Double

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Master Suite Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Master Suite Ocean View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Ocean view
  • 87 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Master Suite Ocean Front

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sea view
  • 87 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Junior Suite Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Family Junior Suite Ocean View

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Preferred Club Family Suite Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Family Suite Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
  • Ocean view
  • 99 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Double Room Junior with Garden View

Premium bedding, down comforters, free minibar, in-room safe

Double Room Junior with Garden View

  • Garden view
  • 52 sq m
  • Sleeps 3

View all photos for Suite Junior with Sea View

Premium bedding, down comforters, free minibar, in-room safe

Suite Junior with Sea View

  • Sea view
  • 52 sq m
  • Sleeps 4

View all photos for Suite Junior with Sea View

Premium bedding, down comforters, free minibar, in-room safe

Suite Junior with Sea View

  • Sea view
  • 52 sq m
  • Sleeps 4

View all photos for Family Suite -6 guests- Junior with Sea View

Premium bedding, down comforters, free minibar, in-room safe

Family Suite -6 guests- Junior with Sea View

  • Sea view
  • 104 sq m
  • Sleeps 6

View all photos for Suite Junior with Partial Sea View

Premium bedding, down comforters, free minibar, in-room safe

Suite Junior with Partial Sea View

  • Partial sea view
  • 52 sq m
  • Sleeps 4

View all photos for Suite Junior with Garden View

Premium bedding, down comforters, free minibar, in-room safe

Suite Junior with Garden View

  • Garden view
  • 52 sq m
  • Sleeps 4

View all photos for Suite Junior with Garden View

Premium bedding, down comforters, free minibar, in-room safe

Suite Junior with Garden View

  • Garden view
  • 52 sq m
  • Sleeps 4

View all photos for Suite Premium with Sea View

Premium bedding, down comforters, free minibar, in-room safe

Suite Premium with Sea View

  • Sea view
  • 52 sq m
  • Sleeps 4

View all photos for Double Room Premium with Sea View

Premium bedding, down comforters, free minibar, in-room safe

Double Room Premium with Sea View

  • Sea view
  • 52 sq m
  • Sleeps 4

View all photos for Suite Junior with Partial Sea View

Premium bedding, down comforters, free minibar, in-room safe

Suite Junior with Partial Sea View

  • Partial sea view
  • 52 sq m
  • Sleeps 4

View all photos for Suite Master with Sea View

Premium bedding, down comforters, free minibar, in-room safe

Suite Master with Sea View

  • Sea view
  • 86 sq m
  • Sleeps 4

View all photos for Suite Master with Sea View

Premium bedding, down comforters, free minibar, in-room safe

Suite Master with Sea View

  • Sea view
  • 86 sq m
  • Sleeps 3

View all photos for Suite Premium with Sea View

Premium bedding, down comforters, free minibar, in-room safe

Suite Premium with Sea View

  • Sea view
  • 52 sq m
  • Sleeps 4

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About the neighborhood

Located in Puerto Morelos, Dreams Natura Resort & Spa - All Inclusive is on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider Arrecife de Puerto Morelos National Park, or check out an event or a game at Oasis Arena. Visit our Puerto Morelos travel guide
Map
77500, QROO, Puerto Morelos, Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum

What's nearby

  • Breathtaking
    Arrecife de Puerto Morelos National Park
    5 min walk - 0.4 km
  • Puerto Morelos beach Mayan riviera Caribbean sea
    Puerto Morelos Beach
    28 min drive - 16.5 km
  • Sand sculpture of Mayan calendar. Truly a work of art!
    Ojo de Agua Beach
    31 min drive - 19.3 km
  • Cancun_PuertoMorelosTownSquare_6260342163
    Puerto Morelos Town Square
    33 min drive - 19.7 km
  • Moon Palace Golf Club
    18 min drive - 10.9 km

Getting around

  • Cancun Intl. Airport (CUN)
    19 min drive

Restaurants

  • the cave
    4 min walk
  • Agave Mexican Cuisine
    2 min walk
  • Diamond Club Lounge
    1 min walk
  • Diamond Club Bar
    1 min walk
  • Pool Bar
    15 min drive

About this property

Dreams Natura Resort & Spa - All Inclusive

Luxury family-friendly property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
At Dreams Natura Resort & Spa - All Inclusive, you can look forward to free water park access, a swim-up bar, and a poolside bar. With a beachfront location, beach massages, and kayaking, this property is the perfect place to soak up some sun. Treat yourself to a facial, a Swedish massage, or a body scrub at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Yoga classes and fitness classes are offered at the health club; other things to do include ziplining. In addition to a free daily manager's reception and a terrace, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 4 outdoor pools and a children's pool, along with a lazy river, a waterslide, and cabanas
  • Free self parking and valet parking
  • A 24-hour front desk, 3 meeting rooms, and a ballroom
  • Tour/ticket assistance, massage treatment rooms, and a banquet hall
  • Guest reviews speak highly of the family-friendly amenities, pool, and helpful staff
Room features
All 553 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Childcare services, free infant beds, and free extra beds
  • Hypo-allergenic bedding and down comforters
  • Showers, free toiletries, and hair dryers
  • Wardrobes/closets, LED light bulbs, and ceiling fans

All inclusive details

All-inclusive room rates at Dreams Natura Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Volleyball
Ziplining
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Theme parties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Bordeaux (French cuisine)
  • Himitsu
  • Oceana
  • World Cafe Buffet

Things to do

  • 2 hot tubs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Lazy river
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Wine tasting room
  • Yoga classes
  • Ziplining

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Conference center (12,208 square feet of space)

Outdoors

  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Mosquito nets
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and access to the heated pool
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Now Natura Riviera Cancun
Now Natura Riviera Cancun Puerto Morelos
Now Natura Riviera Cancun Hotel Puerto Morelos
Now Natura Riviera Cancun Hotel

Frequently asked questions

Does Dreams Natura Resort & Spa - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 8:00 AM–9:00 PM.

How much does it cost to stay at Dreams Natura Resort & Spa - All Inclusive?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Dreams Natura Resort & Spa - All Inclusive on Mar 20, 2026 start from ￥62,787, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dreams Natura Resort & Spa - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Dreams Natura Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Dreams Natura Resort & Spa - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Natura Resort & Spa - All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Dreams Natura Resort & Spa - All Inclusive located?

Nestled on the beach, this Puerto Morelos property is just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Go Grand Outlet Riviera Maya are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Dreams Natura Resort & Spa - All Inclusive Reviews

8.2

Very Good

8.8

Cleanliness

8.4

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 720 out of 1390 reviews
Rating 8 - Good. 319 out of 1390 reviews
Rating 6 - Okay. 156 out of 1390 reviews
Rating 4 - Poor. 92 out of 1390 reviews
Rating 2 - Terrible. 103 out of 1390 reviews

Reviews

8/10 Good

Kaarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and really nice rooms and pool..great kids activities.
Stayed 7 nights in Jan 2026

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
The staff are fantastic, they really go above and beyond so you have an amazing stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

KENNETH ART CLOSA

Liked: Cleanliness, property conditions & facilities
Excellent. Great staff and good room service!
Stayed 3 nights in Jan 2026

10/10 Excellent

Cassandra Jo

Liked: Cleanliness, property conditions & facilities
Loved the warm pool and hot tub!
Stayed 4 nights in Dec 2025

10/10 Excellent

shakyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and staff was Amazing 10/10 and so worth it to upgrade the room
Stayed 2 nights in Jan 2026

10/10 Excellent

ALFREDO

Liked: Cleanliness, amenities, property conditions & facilities
The cleanliness of the resort, the food, and all the staff that we encountered were exceptional! Definitely will stay here again, and recommend to others
Stayed 3 nights in Dec 2025

4/10 Poor

Rakshinda

Disliked: Property conditions & facilities
Hotel is old and dingy .. food is very good beach is .. not as much sea weed .
Stayed 4 nights in Jan 2026

10/10 Excellent

Camron

Liked: Cleanliness, amenities, property conditions & facilities
This place was nice. The food was good and service was always A+. Came for a wedding and the set up was amazing. Amenities were great and the steak house was my favorite. The kids really enjoyed the slides,lazy river and zip line.
Stayed 4 nights in Jan 2026

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families and those that love the pools more than the beach. Food variety was abundant as long as you use the Hyatt inclusive app to prebook.
Stayed 7 nights in Dec 2025

10/10 Excellent

Caleb

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing such a beautiful experience would definitely recommend just from the service alone .
Stayed 3 nights in Dec 2025

8/10 Good

Osama

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, and the all-inclusive package included 24-hour room service. Staff regularly checked in and restocked to make sure nothing was missing, which was a nice touch.
Stayed 4 nights in Dec 2025

10/10 Excellent

Chyanne

Liked: Cleanliness, amenities, property conditions & facilities
Staff is the best
Stayed 5 nights in Dec 2025

10/10 Excellent

Rubely Luyahan

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness and friendly staff and the activities
Stayed 4 nights in Dec 2025

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. I loved the different entertainments they offered. Never spent a boring day here. Everything was easy to find and convenient. I had an amazing time, thank you.
Stayed 3 nights in Dec 2025

10/10 Excellent

Matthew Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with amazing pools and great food.
Stayed 3 nights in Sep 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous the staff is Amazing and friendly lots of places to eat and the food was exceptional very kid friendly and family oriented.
Stayed 3 nights in Oct 2025

10/10 Excellent

Austin

Liked: Cleanliness, amenities, property conditions & facilities
Staff is phenomenal.. rooms was awesome, got an upgrade for my daughters birthday upon arrival and this place really takes care of it’s guests
Stayed 3 nights in Dec 2025

10/10 Excellent

Rafeeq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes everything is good
Stayed 3 nights in Dec 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room great staff overall great place to stay slot of fun activities.
Stayed 4 nights in Oct 2025

10/10 Excellent

Shanita

Liked: Amenities
Excellent service by the staff, very tasty and variety of food, drinks and desserts were amazing 👌👌10/10
Stayed 3 nights in Oct 2025

8/10 Good

Lacey

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean, staff was friendly. It was very hard to get a reservation to the restaurants, and the few we did get reservations to were subpar at best. Buffet was not the greatest. Also there are crocodiles that swim right by the resort. Water is NOT clear. Very murky.
Stayed 4 nights in Jan 2026

10/10 Excellent

Lakisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the room & view, the dinner places had good food staff was very nice & helpful
Stayed 3 nights in Sep 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swim up bar was my group's favorite hangout area all week!
Stayed 5 nights in Oct 2025

10/10 Excellent

Asia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean at all times. Great food and drinks. Everyone was kind
Stayed 4 nights in Nov 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun resort! Kids had a blast!
Stayed 5 nights in Jul 2025