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"Everything - customer service was excellent "

"Great staff, clean rooms and restaurants have good food!"

"No it didnt "

"Our recent stay at Dreams Jade Resort & Spa provided a truly relaxing and engaging vacation experience for our entire group. The resort successfully balances luxury amenities with fun, accessible activities, making it an excellent choice for families traveling with teenagers and adults alike. The accommodations immediately met our standards. Our room was spacious and consistently clean, providing a true sanctuary after a day in the sun. The resort's pools were a definite highlight of our daily routine. We appreciated that the main pool areas were not crowded, allowing for true relaxation and easy access to lounges. While the pool offered the excellent amenity of being heated, we did note that this seemed inconsistent throughout the stay; some days it was wonderfully warm, while others it felt cooler. Despite this small fluctuation, the pool environment remained a favorite spot. The restaurants were delicious, offering high-quality dining that surpassed typical all-inclusive expectations. Beyond dining, the entertainment and activities team did a commendable job of keeping everyone engaged. The schedule was varied enough to capture the attention of both adults and teenagers, which is often a challenge. A unique experience we highly recommend is the bike ride into town. This provided a fun, local excursion, lasting about 20 minutes each way. We had approximately 30 minutes in the town to browse local souvenir shops and visit a grocery store, offering a nice break f"

"Everything was perfect and delightful at the resort clean bar organize food was amazing in all restaurants as always Mexican people working at the resort where so welcoming, helpful and super nice. I went with my family first time taking my son and daughter to Mexico and we had a blast!10 stars to the resort thank you so much"

"We've been back to PYP three times and love the place. The food is fabulous. There are 5 sit down restaurants in addition to the buffet, a grill and bar in the beach, and a taco stand by the main pool. The drinks and waiter service throughout the resort are excellent. The junior deluxe swim out rooms are the best. The beach is lovely with lots of shade. The entertainment is top notch too. The highlight, however, is the staff. They are so kind, friendly, and knowledgeable. wait to go back again. "

"Gorgeous property with plenty of restaurants, bars. Kinds friendly. "

"We stayed here to celebrate our anniversary, and it truly couldn’t have been more special. From the warm welcome with champagne to the attention to detail throughout our stay, everything was exceptional. The staff went above and beyond to make us feel celebrated. our room was beautifully decorated, and every meal we had was absolutely delicious. The resort is stunning, peaceful, and spotless. The pools, the beach, and the restaurants were all amazing, but what made this trip unforgettable was the kindness and hospitality of the people working there. If you’re looking for a romantic and luxurious place to celebrate a special occasion, this is the perfect destination. Highly recommended! "

"Everything was great and the staff was amazing. I would maybe recommend tastier food at the buffet , but otherwise everything else was amazing. "