Find All-inclusive Hotel in Puerto Morelos

"Staff was extremely hospitable and went out of their way to make our vacation special. Booking trips off the resort was easy and ALL the food we had was excellent! Would stay here again, definitely liked having the heated pool in the excellence club. "

"It was good, the adults only you have to walk more of a distance to get to the restaurant and main area. Service, was alright. Definitely hard to get help or drinks. "

"The staff was very nice and welcoming, however for it to be a all inclusive, a lot of things was conditional certain bars , specific drinks , and restaurants only open for dinner just buffet for breakfast / Lunch . Which I hated . It’s a more relax resort . Drinks watered down "

"Amazing team and service. Food was outstanding and the property was gorgeous"

"The resort is beautiful but out of 4 nights i couldn’t get a reservation. You have to pay for extra WiFi over 2 devices. "

"If you choose resorts based on the beach experience, I won’t recommend Dreams Rivera Cancún. The resort was very well maintained, unfortunately, the seaweed situation was not well managed. We paid extra for the Preferred Club which put us right on the edge of the property which was next to a vacant property where the seaweed was permitted to build up and build up. They were using tractors and dump trucks to pull the seaweed out the week we were there and the smell was like death. We saw at least three dump truck loads of seaweed loaded up and it barely made a dent in the remaining seaweed. From our balcony, it was rancid smelling. The beach was even worse smelling, but it was near impossible to get a beach chair anyway. People would start saving chairs at 7 am, then not show up until 11 am or noon to actually use the chairs. If Dreams had the seaweed situation under better control, as well as the beach chair situation, this would have been a 5/5 review because the food, bars, staff, resort, rooms, entertainment, etc. were all on par with previous stays at Dreams."

"We had a great stay for spring break. Rooms were clean and updated. Spa was great like usual. All waiters and bar tenders were very friendly and helpful."

"Things that were great: -the size of our junior swim-out room and the mini pool -the waterslides -the food -the greenery on the resort ground -the gym -Filippe serving us at the buffet for dinner service (best server at the resort!) -the entertainment -the cleanliness of the rooms -the hot tub Things that weren’t great: -the (rentable for a price) cabanas at the big pool blocking the view of the pool -the fact that the big pool was unheated (there were more people in the hot tub than in the pool) -the staff trying to sell you things every time you leave your room -the beach (SO much seaweed) -the tractor running on the beach trying to get rid of the seaweed -the hard beds All in all, we had a good time. I understand the resort makes money off the cabanas but they’re all front row around the pool so they block the view for hundreds of people and they’re expensive to rent. I also understand the need for the tractor to work on the seaweed (sargassum) situation but we were hoping for Caribbean beaches. We should have spent less and gone to Puerto Vallarta!"

"Great place overall. Only had one issue - we booked the romantic dinner. It wasn’t a good experience. Don’t recommend it! Staff were unwilling to address our concerns. Other than that, great place. "