Find hotels near El Rey Ruins, Cancun from ￥23,476

"I want to make it clear that my rating has nothing to do with the staff & location of the resort- both were wonderful. However, when booking an adults only, the expectation is that it is adults only. Unfortunately, most of the amenities were on the attached family resort. For example: Swim up bar- family pool Dj & dancers - family pool A la cate dinners & buffet- family resort Smoking area- family pool Glow stick party at nignt- family resort Foam party- family pool Beach DJ party- family side Another issue I noticed was that my wifi didnt work in my room unless by the window and didnt work at the beach. Im not saying that the family side shouldnt have those things, I am just mentioning these things so folks who are expecting adults only, understand that isnt the case and I am just speaking from my experience and expectation. The location was lovely, the beachfront was amazing, the staff and food were great, it was clean and the lunch buffet poolside was definitely a plus! "

"Views were good. Pools were not all operating. Elevators were not all working and dinner reservations were a joke "

"Ocean view room, staff was very nice Needs work in communication in English "

"Everything was awesome! I loved the spa!"

"Great stay Good vibes ✨️ 😎"

"Great resort for families! The food is better than some other resorts we have been to, and the customer service was very good. We went as a group of 10 and the resort was really good about accommodating us at restaurants and there were large larger tables in the buffet area. There was a great recreation team that supported beach volleyball, aqua size and other activities. Easy to take the bus to and from downtown. A huge highlight, which I know may not be for some is that they have a really great gym and training facility. Would highly recommend this resort to other people."

"In all sincerity do not book here. Save yourself the headache. Probably one of the worst resorts I’ve stayed in. Lines for the buffet were long. Food was disgusting. There was hair in my food. Rooms were out of date. Staff was nasty. This place was the worst"

"My gf and I had an amazing stay at Hyatt Vivid Cancun. Starting from the food to the service, the entire resort experience was fantastic. The property is modern, spotless, and has the perfect adults-only atmosphere for relaxing. The rooftop views at sunset are incredible and the rooms are spacious and comfortable. The real jewel of this resort are the staff and the quality of the food. They are genuinely warm, attentive, and go above and beyond to make you feel welcome every day. Their service truly made the whole experience unforgettable. I’d definitely come back."

"Security was hostile, rude, discriminatory and down right harassing. "