Find hotels near Iberostar Cancun Golf Course, Cancun from ￥11,691

"I would recommend at front desk explain more details how’s the service for your room works. No one came to bring new towels or clean out room in two days. Food is not that great. Will not stay at this hotel in The future. "

"Beautiful and quiet place"

"Really nice for the price. Beach was beautiful! The food wasn’t all that great. I wish they had a few more restaurant options. "

"The room is very nice and spacious, had a great ocean view which was unobstructed. We used all the items in the room and they would clean/replenish daily. We had a little leak in the room and they fixed it the same afternoon that we told them about it. The staff were very attentive and super helpful when asking questions. They gave a lot of recommendations on the drinks/food and local activities. The beach was very clean, nice waves but nothing too dangerous. Pools were beautiful, well kept, and a great temperature. Bars and restaurants were great with a variety of options and staff that were knowledgeable on the menu and made the experience special and welcoming. I would 100% recommend this resort to people who want to relax on vacation. "

"NOT ALL INCLUSIVE Please be mindful that this is not all inclusive… So if you’re buying the all-inclusive, do not expect there to be EVERYTHING included. You will pay $12 for a iced coffee You will pay $10 for ice cream Room service is not included. You will pay extra for that. There is no mini fridge that is stocked, this is a room service charge if you need drinks or refreshments. If you’re coming from a colder climate to your room will stay at 19°C, which is summer weather… We had to buy a fan for the room because they wouldn’t accommodate us in sending one to the room. As a Canadian 19°C is treacherous to sleep in. The AC pad is locked at 19° and they do not make accommodations to make it lower. Dealing with the operator when you dial 0 is absolutely terrible. We had one guy named Alejandro who took our room service order and didn’t process it and had the audacity to lie to his boss saying that he never took our call. So we waited three hours for room service when they guarantee 45 minutes satisfaction which the 45 minutes is absolute trash that never actually happens. It’s always an hour or an hour and a half. You still have to pay after 45 minutes… when we voiced our concerns, he hung up on us and then we asked to talk to management and management, accommodated and apologized and so we got him again the next day and he hung up on us again. Amazing service! Very nice man. Services kept changing on us… do not stay here "

"Great facilities with separate pools for adults and kids. Staff were attentive and helpful. However, the kids’ area needs updates and wasn’t always open. Also, very loud neighbors made it difficult for my daughter and me to sleep, despite security’s efforts."

"I picked this resort based off of reviews so I’d like to share my perspective on details I wish I would have known. Let’s start with the pros: the customer service was excellent and the property is very well maintained. Now for the cons: the walls are paper thin. We could hear everything around us which made sleeping well not easy. The staff would begin cleaning fairly early and were very loud: Talking loudly and moving furniture. I could hear conversations the people next to us were having as if they were in the room with me. Next, the food was average but I suppose that is to be expected at an all inclusive. We brought our 14 year old daughter and there were not any activities for kids her age. It definitely seemed more of a place for families with young kids. It’s hard to know which resorts are best for teens since they consider ‘kids’ 12 and younger. So I wish we had known more about the typical age ranges and activities available. Overall, our stay was ok. I rated it a bit lower mainly due to the beds and pillows not being very comfortable and the noise issues in the rooms. "

"I had a fantastic stay at Hyatt Vivid Grand Island Cancun and would definitely come back! The staff was incredibly friendly and the service was amazing from start to finish. The food was delicious, and I loved all the options in the lobby with cocktails, coffee, and pastries. The resort is beautiful, modern, and very clean. Our room was spacious and up-to-date, which made our stay even more comfortable. I also really appreciated the relaxed vibe—it’s not a loud, party-style resort, which made it perfect for a peaceful getaway. The main pool area was our favorite since it wasn’t too crowded, and although the rooftop VIP pool was nice, we preferred the quieter atmosphere downstairs. The location is also very convenient for excursions, and transportation was easy. Security was top-notch, which made us feel safe the entire time. Highly recommend!"

"Good staff and clean room but property has insufficient amenities, especially food quality and options for a high-priced Hilton resort. Not a fan of buying additional tiered status for drinks, food and facility access. Better alternatives out there. "