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Featured Image
On the beach, surfing
On the beach, surfing
On the beach, surfing
Indoor pool, 3 outdoor pools

Guest reviews

4.6 out of 5 Wonderful
985 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

プール
WiFi 無料
駐車場利用料込み
冷房
スパ
レストラン

Cleaning and safety practices

  • 消毒殺菌剤で清掃
  • 非対面式のチェックイン
  • 前後のお客様の入室間隔が 24 時間以上

Map

周辺ガイド

人気の観光スポットBallenas Beach徒歩 1 分
人気の観光スポットAquaworld徒歩 10 分
人気の観光スポットMaya Cancun Museum車で 3 分
空港Cancun, Quintana Roo (CUN-Cancun Intl.)車で 24 分

さらにお得に予約するには・・・

会員価格なら、世界中の宿泊施設が 10% 以上割引になります。

Choose dates to view prices

  • クラブ スイート 1 ベッドルーム バルコニー オーシャンビュー (Club 91)

    Room amenities

    • 89 ㎡
    • オーシャン ビュー
    • 定員 4 名
    • キングベッド 1 台
    More detailsクラブ スイート 1 ベッドルーム バルコニー オーシャンビュー (Club 91)
  • プレミアム ルーム ダブルベッド 2 台 禁煙 バルコニー (Club 91)

    5/5 guest room rating

    Room amenities

    • 43 ㎡
    • 定員 4 名
    • ダブルベッド 2 台
    More detailsプレミアム ルーム ダブルベッド 2 台 禁煙 バルコニー (Club 91)
  • グランド スイート 1 ベッドルーム バルコニー オーシャンフロント

    5/5 guest room rating

    Room amenities

    • 125 ㎡
    • オーシャン ビュー
    • 定員 4 名
    • キングベッド 1 台
    More detailsグランド スイート 1 ベッドルーム バルコニー オーシャンフロント
  • Suite,1 Bedroom,Balcony, Ocean View (Caribbean)

    4.7/5 guest room rating

    Room amenities

    • 89 ㎡
    • オーシャン ビュー
    • 定員 4 名
    • キングベッド 1 台
    More detailsSuite,1 Bedroom,Balcony, Ocean View (Caribbean)
  • プレミアム ルーム キングベッド 1 台 バルコニー オーシャンビュー

    4.6/5 guest room rating

    Room amenities

    • 43 ㎡
    • オーシャン ビュー
    • 定員 3 名
    • キングベッド 1 台
    More detailsプレミアム ルーム キングベッド 1 台 バルコニー オーシャンビュー
  • クラブ スイート 1 ベッドルーム バルコニー オーシャンフロント (Club 91)

    Room amenities

    • 125 ㎡
    • 一部オーシャン ビュー
    • 定員 4 名
    • キングベッド 1 台
    More detailsクラブ スイート 1 ベッドルーム バルコニー オーシャンフロント (Club 91)
  • プレジデンシャル スイート キングベッド 1 台 バルコニー オーシャンビュー

    Room amenities

    • 274 ㎡
    • オーシャン ビュー
    • 定員 4 名
    • キングベッド 1 台
    More detailsプレジデンシャル スイート キングベッド 1 台 バルコニー オーシャンビュー
  • デラックス ルーム キングベッド 1 台 バルコニー オーシャンビュー

    4.6/5 guest room rating

    Room amenities

    • 43 ㎡
    • オーシャン ビュー
    • 定員 3 名
    • キングベッド 1 台
    More detailsデラックス ルーム キングベッド 1 台 バルコニー オーシャンビュー
  • デラックス ルーム ダブルベッド 2 台 バルコニー オーシャンビュー

    4.5/5 guest room rating

    Room amenities

    • 43 ㎡
    • オーシャン ビュー
    • 定員 4 名
    • ダブルベッド 2 台
    More detailsデラックス ルーム ダブルベッド 2 台 バルコニー オーシャンビュー
  • Premium Room, 1 King Bed, Balcony , Ocean View (Club 91)

    4.4/5 guest room rating

    Room amenities

    • 43 ㎡
    • オーシャン ビュー
    • 定員 3 名
    • キングベッド 1 台
    More detailsPremium Room, 1 King Bed, Balcony , Ocean View (Club 91)
  • ラグジュアリー スイート キングベッド 1 台 禁煙 バルコニー (JW Junior)

    4.2/5 guest room rating

    Room amenities

    • 73 ㎡
    • オーシャン ビュー
    • 定員 4 名
    • キングベッド 1 台
    More detailsラグジュアリー スイート キングベッド 1 台 禁煙 バルコニー (JW Junior)
  • プレミアム ルーム ダブルベッド 2 台 バルコニー オーシャンビュー

    4.8/5 guest room rating

    Room amenities

    • 43 ㎡
    • オーシャン ビュー
    • 定員 4 名
    • ダブルベッド 2 台
    More detailsプレミアム ルーム ダブルベッド 2 台 バルコニー オーシャンビュー

このエリアについて

Cancun

Located on the beach, JW Marriott Cancun Resort & Spa is in Cancun's Zona Hotelera neighborhood. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Chac Mool Beach. Traveling with kids? Don't miss Aquaworld and Cancun Interactive Aquarium. With scuba diving, snorkeling, and water skiing nearby, you'll find plenty of adventures in the water.
Cancunの旅行ガイドを見る
View in a map
人気の観光スポット

周辺情報

  • Ballenas Beach - 徒歩 1 分
  • Aquaworld - 徒歩 10 分
  • Marlin Beach - 徒歩 16 分
  • Kukulcan Plaza Shopping Mall - 車で 2 分
  • Maya Cancun Museum - 車で 3 分

交通案内

  • 空港Cancun Intl. Airport (CUN) - 24 min drive

レストラン

  • Where to eat
  • Sedona Grill – Pool-view restaurant with a bar. Serves breakfast, lunch, and dinner.

この施設について

JW Marriott Cancun Resort & Spa

Upscale resort on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at JW Marriott Cancun Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 8 restaurants. All 448 rooms offer free WiFi and free wired Internet, LED TVs with cable channels, and comforts like premium bedding and pillow menus. Other amenities available to guests include balconies, 24-hour room service, and minibars.
JW Marriott Cancun Resort & Spa offers 448 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and amenities available on request include in-room massages.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a spa tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Marriott)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

施設の設備

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: USD 28 per person
  • 8 restaurants and 1 coffee shop/café
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 3 outdoor pools
  • Aerobics classes
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Motorized watercraft
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Shopping mall
  • Shopping
  • Spa tub
  • Steam room
  • Surfing/boogie boarding
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference space

Outdoors

  • Beachfront location
  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • Hand-held showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

部屋の設備

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • LED TV
  • Pay movies
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service

ポリシー

チェックイン

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in

チェックアウト

Check-out before noon
Express check-out

チェックインに関する特記事項

Front desk staff will greet guests on arrival

改装と休業

This property is closed from October 6 2020 to October 8 2020 (dates subject to change).

アクセス方法

Staffed front desk

ペット

Pets not allowed (service animals welcome)

お子様およびエキストラ ベッドのご利用について

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

宿泊施設で利用可能なクレジットカード

重要事項

オプションの追加料金

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 28 per person (approximately)
  • Airport shuttle fee: USD 18.00 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

ご宿泊に際して

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

その他の情報

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

宿泊施設の別名

Cancun JW
Cancun Marriott JW
Cancun Marriott Resort
JW Cancun
JW Cancun Marriott
JW Marriott Cancun
JW Marriott Cancun Resort
JW Marriott Resort Cancun
Marriott Cancun
Marriott Resort Cancun
Jw Marriott Cancun Hotel Cancun
Cancun Marriott
Cancun Marriott
Jw Marriott Cancun Resort
JW Marriott Cancun Resort Spa
Jw Marriott Cancun & Cancun
JW Marriott Cancun Resort & Spa Resort
JW Marriott Cancun Resort & Spa Cancun
JW Marriott Cancun Resort & Spa Resort Cancun

よくある質問

Can I cancel my reservation for free at JW Marriott Cancun Resort & Spa and receive a full refund?
Yes, JW Marriott Cancun Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to JW Marriott Cancun Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does JW Marriott Cancun Resort & Spa have a pool?
Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool.
Is JW Marriott Cancun Resort & Spa pet-friendly?
No, only service animals are welcome at the property.
How much is parking at JW Marriott Cancun Resort & Spa?
Self parking and valet parking are free at this property.
What time is check-in at JW Marriott Cancun Resort & Spa?
Check-in is from 3 PM–midnight. Late check-in is available during limited hours.
What time is check-out at JW Marriott Cancun Resort & Spa?
Check-out is at noon.
Does JW Marriott Cancun Resort & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 18.00 per person applies.
Where is JW Marriott Cancun Resort & Spa located?
Nestled on the beach, this Zona Hotelera resort is within a 10-minute walk of Ballenas Beach and Aquaworld. Cancun Interactive Aquarium and La Isla Shopping Mall are also within 2 mi (3 km).
4.6
Wonderful
5 - Excellent
726
4 - Good
171
3 - Okay
43
2 - Poor
23
1 - Terrible
22

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about it was amazing. Staff were super kind and always ready to assist you with whatever you need. And the rooms were beautiful, simply elegant, and clean. As well as the pool and beach areas. I definitively recommend and will be back.
Stayed 3 nights in Oct 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
We loved our stay, the staff really made our stay stand out. Everyone was extremely kind and helpful. The amenities were great, everything from the rooms to the pools were in excellent condition and well kept and maintained.
Stayed 2 nights in Oct 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great rooms! Hotel staff very friendly and attentive. Food is great! They have everything you could ask for made my stay more pleasant. The amenities they have can't ask for more! Would definitely stay here again no questions asked!
Stayed 4 nights in Oct 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very clean room, beautiful beach , blue water. Amazing service!
Stayed 8 nights in Sep 2020

2/5 Poor

Traveled with group
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
It did not seem that hotel cares for guest safety from COVID. We wore mask all the time, once had lost mask so went to front desk for a temporary mask and employee refused to provide one by saying they only give one upon checking and which we were not given. We were also refused water bottle by front desk and although housekeeping provided me extra bottles upon request, my friend was refused by housekeeping for water when he requested. I had stayed at this resort last year and it was very good experience all across but It seems like they have new bad management and service is below average. now. You would think in this covid times hotel will go above and beyond to appreciate guest visiting and take extra care with by providing temporary mask when needed.
Stayed 6 nights in Sep 2020