JW Marriott Cancun Resort & Spa

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Luxury
5.0 star property
9.4

Exceptional

Beachfront sanctuary in Cancun

Facing the Caribbean Sea, the resort's infinity pool creates a mesmerizing illusion of merging with turquoise waters. Attentive poolside service delivers refreshing cocktails to lounging guests. The full-service spa offers rejuvenating treatments with panoramic ocean views.

Popular amenities

  • Hot tub
  • Parking included
  • Air conditioning
The current price is ￥35,836
￥52,243 total
includes taxes & fees
Oct 29 - Oct 30

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Balcony

A modern hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view of the sea.

Luxury Suite, 1 King Bed with Sofa bed, Balcony

8.0 out of 10
Very good
(11 reviews)
  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Suite, 1 King Bed, 1 Bedroom Suite, Ocean View

A modern hotel room with a large bed, a seating area with a chair, a TV mounted on the wall, and a balcony with curtains.

Caribbean Suite, 1 King Bed, 1 Bedroom Suite, Ocean View

9.4 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Ocean Front Suite, 1 King Bed, 1 Bedroom Suite

A hotel room with a large bed, a sofa, a TV, and a balcony with a view of the sea.

Grand Ocean Front Suite, 1 King Bed, 1 Bedroom Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 125 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club 91 (2 Adults), Club Level, 1 King Bed, 1 Bedroom Suite, Ocean View

A modern hotel room with a large bed, a seating area with a chair, a TV mounted on the wall, and a balcony with curtains.

Club 91 (2 Adults), Club Level, 1 King Bed, 1 Bedroom Suite, Ocean View

  • Ocean view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club 91 (2 Adults), Club Level, Grand Ocean Front Suite, 1 King Bed

A hotel room with a large bed, a sofa, a TV, and a balcony with a view of the sea.

Club 91 (2 Adults), Club Level, Grand Ocean Front Suite, 1 King Bed

  • Partial ocean view
  • 125 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club 91 (2 Adults), Club Level, 1 King Bed, Presidential Suite, Ocean View

A modern hotel room with a large bed, wooden headboard, bedside tables, a desk, and a lamp.

Club 91 (2 Adults), Club Level, 1 King Bed, Presidential Suite, Ocean View

  • Ocean view
  • 274 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony, Ocean View

A hotel room with two beds, a desk, a chair, a TV, and a view of the ocean.

Deluxe Room, 2 Double Beds, Balcony, Ocean View

9.2 out of 10
Wonderful
(83 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Balcony, Ocean View (Balcony)

A hotel room with two beds, a desk, a chair, a TV, and a view of the ocean.

Premium Room, 2 Double Beds, Balcony, Ocean View (Balcony)

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club 91 (2 Adults), Club Level, 2 Double Beds, Ocean View

A hotel room with two beds, a desk, a chair, a TV, and a view of the ocean.

Club 91 (2 Adults), Club Level, 2 Double Beds, Ocean View

  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Balcony, Ocean View (Balcony)

A modern hotel room with a large bed, a desk with a flat-screen TV, a seating area with chairs, and a view of the outdoors through a large window.

Premium Room, 1 King Bed, Balcony, Ocean View (Balcony)

9.2 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

A modern hotel room with a large bed, a desk with a flat-screen TV, a seating area with chairs, and a view of the outdoors through a large window.

Deluxe Room, 1 King Bed, Balcony, Ocean View

9.2 out of 10
Wonderful
(132 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club 91 (2 Adults), Club Level, 1 King Bed, Ocean View

A modern hotel room with a large bed, a desk with a flat-screen TV, a seating area with chairs, and a view of the outdoors through a large window.

Club 91 (2 Adults), Club Level, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located on the beach, JW Marriott Cancun Resort & Spa is in Zona Hotelera, a neighborhood in Cancun. La Isla Shopping Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Beto Avila Baseball Stadium. Spend some time exploring the area's activities, including golfing. Visit our Cancun travel guide
View more Resorts in Cancun
Map
77500, QROO, Cancun, Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera

What's nearby

  • A wooden pier extending into calm waters with boats docked at the end.
    Nichupté Lagoon
    3 min walk - 0.3 km
  • A pair of feet dangling over turquoise ocean water with a beach and buildings in the background.
    Ballenas Beach
    8 min walk - 0.7 km
  • A large fish sculpture in front of a building with the Aquaworld logo.
    Aquaworld
    11 min walk - 1.0 km
  • Kukulcan Plaza Shopping Mall
    2 min drive - 1.5 km
  • Oasis Arena
    2 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN)
    19 min drive

Restaurants

  • Nebbiolo
    6 min walk
  • Fred's House American Seafood & Oyster Bar
    5 min walk
  • Chambao
    6 min walk
  • La Madalena
    6 min walk
  • St. Trop
    7 min walk

About this property

JW Marriott Cancun Resort & Spa

  • Luxury resort near Hotel Zone Beaches
  • You can look forward to a swim-up bar, a poolside bar, and a terrace at JW Marriott Cancun Resort & Spa. Indulge in a body treatment, aromatherapy, and a body wrap at the onsite spa. Be sure to enjoy a meal at the 4 on-site restaurants, including breakfast, lunch, and dinner. Fitness classes and yoga classes are offered at the 24-hour gym; JW Marriott Cancun Resort & Spa also has a shopping mall on site, a coffee shop/cafe, and a garden. A hair salon, dry cleaning/laundry services, and car rentals on site are available to all guests.
  • Additional perks include:
    • 3 outdoor pools and an indoor pool, along with a swim-up bar
    • Free self parking and valet parking
    • Buffet breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
    • Express check-out, express check-in, and free newspapers
    • Guest reviews speak highly of the beach locale, pool, and helpful staff
  • Room features
  • All 447 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like safes and bathrobes.
  • Other conveniences in all rooms include:
    • Free infant beds and free extra beds
    • Bathrooms with free toiletries and hair dryers
    • LED TVs with premium channels
    • Wardrobes/closets, balconies, and recycling

All inclusive details

  • All-inclusive room rates at JW Marriott Cancun Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.
  • This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Frequently asked questions

Does JW Marriott Cancun Resort & Spa have a pool?

Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool.

How much does it cost to stay at JW Marriott Cancun Resort & Spa?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at JW Marriott Cancun Resort & Spa on Oct 29, 2026 start from ￥35,836, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Cancun Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at JW Marriott Cancun Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at JW Marriott Cancun Resort & Spa?

Check-out is at noon.

Does JW Marriott Cancun Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 22.00 per person applies.

Are there all-inclusive benefits at JW Marriott Cancun Resort & Spa?

Some rate plans available at this property are all-inclusive.

Where is JW Marriott Cancun Resort & Spa located?

Nestled on the beach, this Zona Hotelera resort is within 2 mi (3 km) of Nichupté Lagoon, Hotel Zone Beaches, and La Isla Shopping Mall. Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JW Marriott Cancun Resort & Spa Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 802 out of 1003 reviews
Rating 8 - Good. 120 out of 1003 reviews
Rating 6 - Okay. 39 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve traveled all over the world and the hospitality at this JW Marriott Cancún was superb. From the moment we stepped on the premise the staff was attentive and extremely kind! I am recommending this place to everyone I knew. I missed my flight and I wasn’t even upset because I was able to come back to JW Marriott Cancun for one more night!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“I stayed at the JW Marriott Cancun with my family in July, and we loved it. Everything was exceptional, and the resort felt safe the whole time. My kids had a great time. My only complaint is that there’s no kids club, which would have made it perfect for families. Other than that, I have nothing but good things to say, and we’ll definitely be back!”
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff was awesome. There are several pools but the Infinity Pool has the perfect view of the ocean. I will definitely be returning.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was great!!! There was seaweed but so much to do that the beach was not an issue. Spa was absolutely the best. Expensive but a great experience!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing and the staff were really attentive and friendly!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was clean and staff friendly and helpful. The only thing that needs to be improved is the food. I preferred to eat out
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so amazing the food, that staff everyone's was so polite and gentle
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms with beautiful ocean view, staff very nice and helpful, very large pools - breakfast complete. Ocean was full of sargassum in front of the hotel but we managed to find a clean spot by walking a bit past the Hard Rock Hotel. And Isla Mujeres with crystalline waters is not far anyway.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsite restaurants were fabulous. The meals were delicious and the service was outstanding. The beautiful pools and landscaping provide a perfect place to be lazy and lounge for the day. The pool side table service is the best. I would definitely go back.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful place. Excellent staff and great food. Recommended.
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean cold room. Staff very helpful.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good service, nice extras, good food, and very secure. The location is excellent
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice; Very clean. The staff was friendly and beyond helpful. The restaurants in the hotel were very good! Food was delicious. I definitely plan on staying here again.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach view was amazing. Absolutely all staff are welcoming and very nice. The entire hotel is beautiful, clean and well maintained.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay to spend a relaxing time
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms! Great service.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire hotel staff team were excellent and made the stay very special
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, club 91 is a great addition. Staff are very professional and respectful, helpful. Gorgeous beach and a beautiful pool.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Amazing beach, lovely staff, perfect location
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a grand ocean front suite. It was spacious and comfortable with a spectacular view. The hotel construction was a bit on the way; a temporary entrance, no lobby, and limited elevator. I had expected to receive some kind of refund or voucher, but still I give it a 5-star. It’s a great place to spend your family vacation.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Perfect staff, super clean room and hotel, excellent service
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great shower
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This is the most relaxing hotel that we've ever stayed in. The buffet breakfast is outstanding, and the servers are the best we've ever had. We are treated like family here, and that's why we keep coming back here year after year.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved loved our experience at the JW Marriot. High end gorgeously maintained property. Beautiful rooms and friendly staff! The pools were a hit!
Stayed 2 nights in Mar 2026