Find All-inclusive Hotel in Downtown Cancun

"The suites furniture was stained all over and we did notice cockroaches but other than that it was a decent experience. It’s kind of hard to sleep at night because a bar across the street plays ridiculously loud music all hours of the night. The mall right under has great food but the hotels close proximity to local markets made it a quick cab ride to cheap street food."

"Great Location for local dining. Really nice courtyard to relax by."

"Rooms clean except ac don’t cool toilet hard to flush and no free coffee for prospects or residents no like others hotels this place is considered business only breakfast ok "

"Please beware when looking into booking this property. I booked a room at this hotel but there are two hotels on this property. The Oh! and Smart Hotel. I was given a room at the Smart hotel which is the more economical and less updated of the two and has a price difference. When I asked about it in the lobby, they did confirm that there was a difference in the rooms so when I asked why I was given something I had not booked they changed their story and said their was no difference and they were both equivalent. I wouldn’t know because I never got to see the room I originally booked. No where on this site does it say that they can place you in either building. Very deceiving. The elevator on the other side of the building was definitely much bigger and a lot nicer. To make matters worse, on our third and last day, they had a major leak and the lobby smelled of sewage. They also turned off the water 2hrs to check out time without the courtesy of notifying guests or even offering a solution. Worse experience at a hotel yet! "