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ibis Cancun Centro

3.0 star property
Hotel with a restaurant, 6-minute walk to Plaza Las Americas

Choose dates to view prices

Experience the vibrant energy of Downtown Cancun at ibis Cancun Centro, where a shopping mall on site, dry cleaning services, and a bar await. Connect to in-room WiFi and enjoy lunch or dinner at the on-site restaurant while appreciating the helpful staff and proximity to Plaza Las Americas.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Housekeeping
The current price is ￥9,096
￥11,673 total
includes taxes & fees
Dec 5 - Dec 6

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, blackout drapes, soundproofing, free WiFi

Double Room, 1 Double Bed

7.8 out of 10
Good
(115 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Lagoon View

Desk, blackout drapes, soundproofing, free WiFi

Double Room, 1 Double Bed, Lagoon View

8.0 out of 10
Very good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Twin Beds

Double Room, 2 Twin Beds | Desk, blackout drapes, soundproofing, free WiFi

Double Room, 2 Twin Beds

7.2 out of 10
Good
(36 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • Lagoon view
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Map
77504, QROO, Cancun, Av Tulum Y Nichupte, Supermanzana 11 M2 L3

What's nearby

  • Royal Yak Casino and Sports Book - 2 min walk - 0.2 km
  • Plaza Las Americas - 3 min walk - 0.3 km
  • Dubai Palace Casino - 3 min walk - 0.3 km
  • Amerimed Hospital - 5 min walk - 0.4 km
  • Galenia Hospital - 11 min walk - 1.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪La Troje - ‬5 min walk
  • ‪Beduino Coffe - ‬3 min walk
  • ‪Flor De Lis - ‬4 min walk
  • ‪Subway - ‬4 min walk

About this property

ibis Cancun Centro

Hotel near Plaza Las Americas
A shopping mall on site, dry cleaning/laundry services, and a bar are just a few of the amenities provided at ibis Cancun Centro. The on-site restaurant offers lunch and dinner. In addition to a business center, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and multilingual staff
  • A TV in the lobby, a computer station, and an elevator
  • Luggage storage, smoke-free premises, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 190 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 22-inch plasma TVs with satellite channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (MXN 120 per stay)
  • Covered valet parking on site (MXN 120 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 279 for adults and MXN 140 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Renez-vous

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (71 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch plasma TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
13 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 279 for adults and MXN 140 for children
  • Covered self parking fee: MXN 120 per stay
  • Covered valet parking fee: MXN 120 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun

Frequently asked questions

Is ibis Cancun Centro pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 1000 per stay and a fee of MXN 350 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ibis Cancun Centro?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at ibis Cancun Centro on Dec 5, 2025 start from ￥9,096, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for MXN 120 per stay. Valet parking is available for MXN 120 per stay.

What time is check-in at ibis Cancun Centro?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ibis Cancun Centro?

Check-out is at noon.

Where is ibis Cancun Centro located?

Located in Downtown Cancun, this hotel is within a 10-minute walk of Royal Yak Casino and Sports Book and Plaza Las Americas. Amerimed Hospital and Dubai Palace Casino are also within 10 minutes.

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ibis Cancun Centro Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 663 out of 1302 reviews
Rating 8 - Good. 340 out of 1302 reviews
Rating 6 - Okay. 139 out of 1302 reviews
Rating 4 - Poor. 74 out of 1302 reviews
Rating 2 - Terrible. 86 out of 1302 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

eduardo Demesa

Liked: Amenities, property conditions & facilities
The place is good for relaxing.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for work overall it was a wonderful stay a little noisy but is tolerable
Stayed 3 nights in Sep 2025

8/10 Good

JORGE

Liked: Cleanliness, staff & service
Very near to the largest Mall in Cancun, and great staff! With PARKING!
Stayed 4 nights in Sep 2025

8/10 Good

Yen

Liked: Cleanliness, property conditions & facilities
It' a great short term hotel. Easy check-in, check-out. Clean and has all the necessities. The benefit of being very walkable and in a safe area. It is lacking some things like complementary water, and the room needs to have a bit more ventilation. But you can get water from the Walmart express downstairs.
Stayed 1 night in Nov 2025

10/10 Excellent

ROGELIO

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Sep 2025

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean building
Stayed 2 nights in Sep 2025

6/10 Okay

Matthew W.

Disliked: Amenities
Good location for one night.
Stayed 1 night in Jun 2025

10/10 Excellent

carlos m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel great location all of the above everything is awesome in this place loved it will definitely stay here again
Stayed 4 nights in Mar 2025

6/10 Okay

BILAL

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Air-conditioning needs improvement. Room size is very small.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good service, personnel very helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the airport and major mall and food. Easy going hotel -very simple
Stayed 2 nights in Apr 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, property conditions & facilities
Just there one night, staff were very nice. Food was excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Oluwapelumi

Liked: Cleanliness, staff & service, property conditions & facilities
It was a relaxing stay at the ibis
Stayed 1 night in Jan 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN, EXCELLENT STAY! NO PROBLEMS AT ALL, BEST HOTEL
Stayed 4 nights in Apr 2025

8/10 Good

Mhd louay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice hotel but very far away from the city or the beach it's somehow near to the airport, so you should have a car , the service is good 😊
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
This is a basic hotel in terms of the rooms, but the staff are truly excellent and there is a good breakfast available in the restaurant. Also there is a mini Walmart next door which is useful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lazaro

Liked: Staff & service, amenities, property conditions & facilities
Excellent property and customer service
Stayed 2 nights in Apr 2025

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service
Ac did not work. Cable not working
Stayed 3 nights in Oct 2025

10/10 Excellent

Stecy K Zapata

Liked: Cleanliness, amenities, property conditions & facilities
The staff there are super friendly. They kept our luggage’s in their room because our flight got delayed and called us taxis since we didn’t want to get scammed. It’s right next to a mall and starbucks/restaurants. And even better, a Walmart! I believe this hotel is affordable and convenient for anyone.
Stayed 4 nights in May 2025

8/10 Good

David

Liked: Staff & service, property conditions & facilities

convenient for central Cancun

Breakfast was good, staff are excellent. Room on the small side, no frills. There is a wal-mart food store next door which is pretty useful.
Stayed 2 nights in Mar 2025

2/10 Terrible

Janette

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible and to small it should be a capsule hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay although we only went to the hotel to take a shower and sleep at nighttime.
Stayed 3 nights in Jan 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money, wonderful friendly staff. Clean modern rooms. Very good breakfast
Stayed 4 nights in Mar 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, comfy bed. Able to walk across the street to the mall. Small grocery at the bottom of hotel and ice cream shop.
Stayed 1 night in Apr 2025