ibis Cancun Centro

Step into a world of convenience with shopping at your doorstep. Enjoy easy access to local attractions.

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Where to?

Dates

January 2026

21

February 2026

Lunch and dinner served, Regional cuisine - ibis Cancun Centro (Cancun)

Business center - ibis Cancun Centro (Cancun)

Desk, blackout drapes, soundproofing, free WiFi - ibis Cancun Centro (Cancun)

Experience the vibrant energy of Downtown Cancun at ibis Cancun Centro, where a shopping mall on site, dry cleaning services, and a bar await. Connect to in-room WiFi and enjoy lunch or dinner at the on-site restaurant while appreciating the helpful staff and proximity to Plaza Las Americas.

Very good

Popular amenities

Pet friendly
Free WiFi
Air conditioning
Parking available

￥12,020 total

includes taxes & fees

Feb 5 - Feb 6

Check prices for these days

Room options

All rooms

1 bed

2 beds

Showing 3 of 3 rooms

Double Room, 1 Double Bed

Very good

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Plasma TV

Blackout drapes/curtains

Eco-friendly toiletries

Hair dryer

Private bathroom

40 sq m
City view
Sleeps 2
1 Double Bed

Desk, blackout drapes, soundproofing, free WiFi

Double Room, 1 Double Bed, Lagoon View

Good

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Plasma TV

Blackout drapes/curtains

Eco-friendly toiletries

Hair dryer

Private bathroom

Lagoon view
Sleeps 2
1 Double Bed

Double Room, 2 Twin Beds

Good

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Plasma TV

Blackout drapes/curtains

Eco-friendly toiletries

Hair dryer

Private bathroom

Lagoon view
Sleeps 4
2 Twin Beds

About the neighborhood

Downtown Cancun, a neighborhood in Cancun with great shopping, is home to ibis Cancun Centro. Ultramar Ferry Puerto Juárez and Moon Palace Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco are not to be missed. Visit our Cancun travel guide

77504, QROO, Cancun, Av Tulum Y Nichupte, Supermanzana 11 M2 L3

What's nearby

Dubai Palace Casino
3 min walk - 0.3 km
Royal Yak Casino and Sports Book
2 min walk - 0.2 km
Plaza Las Americas
3 min walk - 0.3 km
Amerimed Hospital
5 min walk - 0.4 km
Galenia Hospital
11 min walk - 1.0 km

Getting around

Cancun Intl. Airport (CUN)
15 min drive

Restaurants

Starbucks
8 min walk
La Troje
5 min walk
Beduino Coffe
3 min walk
Toks
7 min walk
Flor De Lis
4 min walk

About this property

ibis Cancun Centro

Hotel near Plaza Las Americas

A shopping mall on site, dry cleaning/laundry services, and a bar are just a few of the amenities provided at ibis Cancun Centro. The on-site restaurant offers lunch and dinner. In addition to a business center, guests can connect to free in-room WiFi.

Other perks include:

Buffet breakfast (surcharge), valet parking (surcharge), and a front-desk safe
Luggage storage, a computer station, and smoke-free premises
A 24-hour front desk, an elevator, and a TV in the lobby
Guest reviews say great things about the helpful staff and proximity to shopping

Room features

All 190 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.

Extra amenities include:

Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and showers
22-inch plasma TVs with satellite channels
Daily housekeeping, desks, and phones

Similar properties

Pool
Breakfast included
Parking included
Free WiFi

￥12,940 total

includes taxes & fees

Jan 26 - Jan 27

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Covered self parking on site (MXN 120 per stay)
Covered valet parking on site (MXN 120 per stay)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 290 for adults and MXN 145 for children
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

Renez-vous

Things to do

Shopping mall
TV in common areas

Family friendly

Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

Business center
Computer station

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Elevator (71 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk (24 inches high)
Wheelchair-accessible restaurant

More

1 building
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

22-inch plasma TV with satellite channels

More

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
LED lighting
Phone
Recycling
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per night, plus a deposit of MXN 1000 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

13 children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately MXN 290 for adults and MXN 145 for children
Covered self parking fee: MXN 120 per stay
Covered valet parking fee: MXN 120 per stay
Pet deposit: MXN 1000 per stay
Pet fee: MXN 350 per pet, per night
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Centro

Centro Cancun

Ibis Cancun Centro

Ibis Centro Hotel Cancun

ibis Cancun Centro Hotel

Ibis Cancun Centro Hotel Cancun

ibis Cancun Centro Hotel

ibis Cancun Centro Cancun

ibis Cancun Centro Hotel Cancun

Frequently asked questions

Is ibis Cancun Centro pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 1000 per stay and a fee of MXN 350 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ibis Cancun Centro?

As of Jan 21, 2026, prices found for a 1-night stay for 2 adults at ibis Cancun Centro on Feb 5, 2026 start from ￥9,300, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for MXN 120 per stay. Valet parking is available for MXN 120 per stay.

What time is check-in at ibis Cancun Centro?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ibis Cancun Centro?

Check-out is at noon.

Where is ibis Cancun Centro located?

Located in Downtown Cancun, this hotel is within a 10-minute walk of Royal Yak Casino and Sports Book and Plaza Las Americas. Amerimed Hospital and Dubai Palace Casino are also within 10 minutes.

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ibis Cancun Centro Reviews

8.4

Very Good

8.6

Cleanliness

8.0

Amenities

8.6

Staff & service

8.2

Property conditions & facilities

10/10 Excellent

Luci

Dec 28, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff were very kind and helpful. The area was super nice. Lots of stuff around the hotel. The room was clean with nice AC! Would definitely stay there again.

Stayed 1 night in Dec 2025

8/10 Good

Kenneth

Dec 7, 2025

Disliked: Amenities

Staff was great! Room a little cramped.

Stayed 7 nights in Nov 2025

10/10 Excellent

Maria

Sep 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I went for work overall it was a wonderful stay a little noisy but is tolerable

Stayed 3 nights in Sep 2025

8/10 Good

Javier

Nov 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

For the price, it was great value. Super basic and small rooms but clean. Surprised the bed was very comfortable

Stayed 1 night in Oct 2025

8/10 Good

Sumit

Dec 25, 2025

Liked: Cleanliness, property conditions & facilities

Centralised location, malls, Walmart right next to hotel. It has 7/11 across the street. Staff were very helpful. Clean and decent size room. Wish they had a kettle and small fridge.. They had a dispenser in lobby. It could have been in every floor.

Stayed 5 nights in Dec 2025

10/10 Excellent

carlos m

Apr 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Hotel great location all of the above everything is awesome in this place loved it will definitely stay here again

Stayed 4 nights in Mar 2025

10/10 Excellent

Marilyn

Mar 18, 2025

Liked: Cleanliness, property conditions & facilities

Just there one night, staff were very nice. Food was excellent.

Stayed 1 night in Mar 2025

8/10 Good

David

Mar 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This is a basic hotel in terms of the rooms, but the staff are truly excellent and there is a good breakfast available in the restaurant. Also there is a mini Walmart next door which is useful.

Stayed 2 nights in Feb 2025

8/10 Good

Mhd louay

Jun 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's a nice hotel but very far away from the city or the beach it's somehow near to the airport, so you should have a car , the service is good 😊

Stayed 1 night in May 2025

10/10 Excellent

Lazaro

Apr 22, 2025

Liked: Staff & service, amenities, property conditions & facilities

Excellent property and customer service

Stayed 2 nights in Apr 2025

8/10 Good

David

Apr 26, 2025

Liked: Staff & service, property conditions & facilities

convenient for central Cancun

Breakfast was good, staff are excellent. Room on the small side, no frills. There is a wal-mart food store next door which is pretty useful.

Stayed 2 nights in Mar 2025

8/10 Good

Mark

Mar 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great value for money, wonderful friendly staff. Clean modern rooms. Very good breakfast

Stayed 4 nights in Mar 2025

10/10 Excellent

Stecy K Zapata

Jul 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff there are super friendly. They kept our luggage’s in their room because our flight got delayed and called us taxis since we didn’t want to get scammed. It’s right next to a mall and starbucks/restaurants. And even better, a Walmart! I believe this hotel is affordable and convenient for anyone.

Stayed 4 nights in May 2025

10/10 Excellent

Zoe

Apr 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff, clean room, comfy bed. Able to walk across the street to the mall. Small grocery at the bottom of hotel and ice cream shop.

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Mar 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is extremely good if you are not planning

Location is extremely good if you are not planning to swim in the ocean.

Stayed 7 nights in Mar 2025

4/10 Poor

PARTHIV

Mar 14, 2025

Disliked: Staff & service, property conditions & facilities

Small room. Location is good but it's better to stay in a resort. Breakfast was good.

Stayed 3 nights in Mar 2025

10/10 Excellent

Melanie

Feb 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms are extremely clean and the staff is absolutely amazing. They have a really amazing breakfast buffet. They have a nice bar and restaurant. You are in walking distance to the mall and numerous restaurants. I am actually heading back to Cancun and booked this hotel again. You won’t be disappointed and if you love coffee, they have the best coffee!!

Stayed 4 nights in Jan 2025

10/10 Excellent

Mariana

Mar 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and clean

Stayed 2 nights in Mar 2025

10/10 Excellent

Yazmin

Mar 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice located. Walmart right next to hotel. 7 11 behind the building. And 5 min walk to the plaza. Room was small but had everything needed. Breakfast was delicious. No complaints

Stayed 2 nights in Feb 2025

8/10 Good

Armando

Apr 7, 2025

Liked: Cleanliness, property conditions & facilities

Business hotel just for few days. No amenities at all.

Stayed 4 nights in Apr 2025

10/10 Excellent

Paul Scott

Apr 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms were very clean. The bathrooms were also clean and in excellent condition. Shower had plenty of hot water and were in like new condition. Breakfast was great. Staff was friendly and helpful. There is a mini Walmart store downstairs that is attached to the hotel and a mall across the street with plenty of places to eat so you don't need to spend extra money hailing taxi's. Everything you need is in super close walking distance from the hotel. I will never stay anywhere else when im in Cancun. You will not be disappointed. Ibis has it all!

Stayed 11 nights in Mar 2025

8/10 Good

trinh

Mar 31, 2025

Liked: Cleanliness, property conditions & facilities

There was no fridge in the room. It is convenient. 15 mins away from the airport. There are restaurants around the area. There is a 7 Eleven and Walmart Express seconds away. The mall is across the street with a supermarket with fresh foods

Stayed 3 nights in Mar 2025

10/10 Excellent

Juan

May 24, 2025

Liked: Cleanliness, staff & service

It’s centrically located in centro Cancun. There’s a Walmart next door which’s very convenient. Rooms are clean and recently renovated. There’s no fridge in the room and for me was a little inconvenient since I had no way to store my insulin injections. There’s no iron in the room either. Other than that the staff was very professional and attentive.

Stayed 2 nights in May 2025

4/10 Poor

SOFIA

Apr 16, 2025

I have stayed in a few Ibis here in Mexico and Colombia. They all excel in cleaning, here it is the exception. Upon my notification to front desk about Used Condom found from previous guest under bed, there was No Cleaning Lady arriving nor Apologies or Solutions from Young Staff. Staff from Breakfast were lovely and food was good, however there is certainly something Weird and Untold happening with Cleaning Staff.

Stayed 3 nights in Apr 2025

6/10 Okay

rita

Apr 6, 2025

Disliked: Amenities

This property is good if you speak a good deal of Spanish. The staff was often unable to help when spoken to in English. They were friendly, but unhelpful. The rooms were VERY small with limited towels etc. The food in the restaurant had few choices and the breakfast was not very good. The staff was friendly. I placed the notice of the door not to disturb and I was disturbed.

Stayed 3 nights in Apr 2025