カンクンの五つ星ホテル

「Great 」

「Room was excellent & staff is very nice, specially lobby manager (Cecilia Amb.TG) she is regularly checking about services. All amenities are very good & good family resort & u have lots of options for food and drinks. For one of the best experience for me & my family.」

「とても素晴らしいホテルでした。 香りがとてもよく、サービス、お部屋、食事、プールにビーチ、清潔、満足なホテルです。 フロントオーシャンビュー、キング1ベッド、アクアクラブ付きで予約。最上階の9階　真ん中のお部屋を用意してくだり、感激しました。 コンシェルジュさんも、夕食の予約などしてくれ、並ばずに食事できました。ありがとうございました😊　来年も行きたい。」

「The entire staff at this resort were AMAZING! Super friendly and kind...room service was quick, even at the late hours that we sometimes requeted it. The pools, food, entertainment and drinks were absolutely wonderful and everything I could have wanted for this trip! The only thing that upset me was the smell in our room. It was a heavy musty smell and it lingered in my clothes, for sure. 」

「バス停目の前で良かった 綺麗なホテル」

「We have stayed at this resort multiple time because the staff is so wonderful! Our butler Carlos always goes out of his way to make our stay amazing. The staff in the privilege restaurant make every meal a great one. Breakfast, lunch and dinner served with a smile and very accommodating! We love all the guys Angel, Javier, Kevin and the rest! Alfredo from the spa gives the best chair massage poolside! Ricardo at the elbeso pool is a so hard working and goes out of his way to keep everyone happy,...

「Staff was amazing」

「部屋は、広く新しいので良かったです。ただ、周辺に何もなく、近くのモールにも徒歩15分と不便です。せめて、送迎でもしてくれたら良いのですがね❗️ 」

「New modern facilities. Lots of pool and beach chairs so no rush to get down early. Restaurants were all good, but limited menus.」

「スタッフの方は、いずれも親切な方が多かったです。 一方、施設や部屋の質については、カンクン内の同ランクのall inclusiveホテルよりも劣っており、景色や海の綺麗さも、ホテルエリアに比べると、かなり劣るものでした。また、ベットのダニが酷くて、辛い思いをしたので、そこはぜひ改善頂きたいです。」

「Must stay at this resort was phenomenal! The staff was very friendly and helpful. The food and drinks were good and there was a lot of nightly entertainment for the adults. Housekeeping did a excellent job with keeping the room clean. Everyone was very kind on the resort. I will come back :)」

「The resort was beautiful! The staff were very friendly and accommodating. Only down side was the mosquitos. There was a terrible abundance of them. We had to wear mosquito repellent the whole time we were there. They told us that it isn't usually like that. They were spraying and trying to control them. Just a bad time I guess. 」