Skip to main content

Excellence Playa Mujeres - Adults Only All Inclusive

5.0 star property

Choose dates to view prices

Take advantage of an adjacent golf course, 7 poolside bars, and a swim-up bar at Excellence Playa Mujeres - Adults Only All Inclusive. This property is a great place to bask in the sun with a private beach, beachfront dining, and a beach bar. Treat yourself to a massage, hydrotherapy, or a facial at the onsite spa. At the 11 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The 24-hour gym offers fitness classes and yoga classes; other things to do include kayaking, sailing, and scuba diving. In addition to a rooftop terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite Spa or Pool View

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Spa or Pool View

9.2 out of 10
Wonderful
(91 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 75 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim Up Suite Spa or Pool View

Premium bedding, down comforters, free minibar, in-room safe

Junior Swim Up Suite Spa or Pool View

9.6 out of 10
Exceptional
(35 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story RooftopTerrace Suite Spa or Pool View

View from room

Two-Story RooftopTerrace Suite Spa or Pool View

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View

View from room

Excellence Club Junior Suite Ocean View

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

Premium bedding, down comforters, free minibar, in-room safe

Excellence Club Junior Suite Pool View

8.0 out of 10
Very good
(5 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite With Plunge Pool

Premium bedding, down comforters, free minibar, in-room safe

Terrace Suite With Plunge Pool

8.8 out of 10
Excellent
(14 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 149 sq m
  • Sleeps 2
  • 1 King Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Playa Mujeres, a neighborhood in Punta Sam, Excellence Playa Mujeres - Adults Only All Inclusive is next to a golf course and on a private beach. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and Playa Tortugas. Ka'Yok' Planetarium of Cancun and Cancun Cultural House are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Punta Sam travel guide
Map
77400, QROO, Punta Sam, Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres

What's nearby

  • Una hermosa tarde en la playa , el clima es estupendo y fresco
    Mujeres Beach
    8 min walk - 0.7 km
  • Norte Beach which includes swimming, a sandy beach and tropical scenes
    North Beach
    47 min drive - 9.8 km
  • Punta Sam Beach
    3 min drive - 2.1 km
  • Punta Sam Ferry Terminal
    3 min drive - 2.1 km
  • Playa Mujeres Golf Club
    3 min drive - 3.2 km

Getting around

  • Cancun Intl. Airport (CUN)
    38 min drive

Restaurants

  • The Deli
    6 min drive
  • El Suspiro
    7 min drive
  • Don Fernando Lobby Bar
    5 min drive
  • Cafecito
    5 min drive
  • The Market Kitchen
    7 min walk

About this property

Excellence Playa Mujeres - Adults Only All Inclusive

Luxury all-inclusive property located in Playa Mujeres
Take advantage of an adjacent golf course, 7 poolside bars, and a swim-up bar at Excellence Playa Mujeres - Adults Only All Inclusive. With a private beach, beachfront dining, and a beach bar, this property is the perfect place to soak up some sun. Treat yourself to a massage, hydrotherapy, or a facial at the onsite spa. At the 11 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The 24-hour gym offers fitness classes and yoga classes; other things to do include kayaking, sailing, and scuba diving. Free in-room WiFi is available to all guests, along with a rooftop terrace and a coffee shop/cafe.
Other perks at this property include:
  • 7 outdoor pools along with pool umbrellas and a swim-up bar
  • Free valet parking
  • A roundtrip airport shuttle (surcharge), barbecue grills, and wedding services
  • ATM/banking services, a porter/bellhop, and a vegetable garden
  • Guest reviews give top marks for the dining options, beach locale, and pool
Room features
All 450 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with jetted tubs and free toiletries
  • 55-inch Smart TVs with premium channels
  • Furnished balconies or patios, separate sitting areas, and eco-friendly cleaning products

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes
Excellence Coral Playa Mujeres - Adults Only All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • All inclusive
9.2 out of 10, Wonderful, 414 reviews
Excellence Coral Playa Mujeres - Adults Only All Inclusive
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • 11 bars/lounges
  • 11 restaurants
  • 7 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Oregano
  • The Grill
  • The Lobster House

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 15 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (44 inches high)

More

  • 4 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Excellence Playa Mujeres
All Inclusive Playa Mujeres
Excellence Adults Only
Excellence Adults Only All Inclusive
Excellence All Inclusive
Excellence Playa Mujeres Adults
Excellence Playa Mujeres Adults Only
Excellence Playa Mujeres Adults Only All Inclusive
Excellence Playa Mujeres All Inclusive
Playa Mujeres All Inclusive
Excellence Playa Mujeres Adults All Inclusive
Excellence Adults All Inclusive
Excellence Adults All Inclusive All-inclusive property
Excellence All Inclusive Adults Hotel
Excellence Playa Mujeres All Inclusive Adults
Excellence All Inclusive Adults
Excellence Mujeres Inclusive
Hotel Excellence Playa Mujeres - All Inclusive - Adults Only
Excellence Playa Mujeres All Inclusive Adults Hotel
Excellence Playa Mujeres Adults Only All Inclusive
Excellence Playa Mujeres All Inclusive Adults Only
Excellence Playa Mujeres Adults Only All Inclusive
Excellence Playa Mujeres All Inclusive Adults Only
Excellence Playa Mujeres - Adults Only All Inclusive Punta Sam

Frequently asked questions

Does Excellence Playa Mujeres - Adults Only All Inclusive have a pool?

Yes, this property has 7 outdoor pools.

Is Excellence Playa Mujeres - Adults Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Excellence Playa Mujeres - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Excellence Playa Mujeres - Adults Only All Inclusive?

Check-out is at noon.

Does Excellence Playa Mujeres - Adults Only All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3904.21 per vehicle applies.

Are there all-inclusive benefits at Excellence Playa Mujeres - Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.

Where is Excellence Playa Mujeres - Adults Only All Inclusive located?

Located in Playa Mujeres, this beachfront property is next to a golf course and within 1 mi (2 km) of Mujeres Beach, Punta Sam Beach, and Punta Sam Ferry Terminal. Playa Mujeres Golf Club and El Meco Archaeological Site are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Excellence Playa Mujeres - Adults Only All Inclusive Reviews

9.2

Wonderful

9.6

Cleanliness

8.4

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1081 out of 1430 reviews
Rating 8 - Good. 192 out of 1430 reviews
Rating 6 - Okay. 93 out of 1430 reviews
Rating 4 - Poor. 25 out of 1430 reviews
Rating 2 - Terrible. 39 out of 1430 reviews

Reviews

10/10 Excellent

parvez

Liked: Cleanliness, amenities, property conditions & facilities
This is my favorite place in Cancun so far. Excellent food, calm beaches and super relaxing lazy river.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jillian

Liked: Cleanliness, amenities, property conditions & facilities
Super clean rooms, excellent staff (especially the Martini bar) and great food! Would come again!
Stayed 5 nights in Jan 2026

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The staff made every effort to keep our room spotless and well supplied. The food - including room service - was excellent.
Stayed 8 nights in Jan 2026

10/10 Excellent

Lorena

Liked: Cleanliness, amenities, property conditions & facilities
Staff is exceptional, rooms are spotless, amenities, food, drinks, ABSOLUTELY EVERYTHING IS AMAZING
Stayed 5 nights in Jan 2026

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The resort is very nice and the staff is friendly.
Stayed 4 nights in Dec 2025

8/10 Good

Michael David

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and grounds , restaurants were decent . Staff were extremely friendly and accommodating . Beach was nice and swimmable .
Stayed 7 nights in Jan 2026

10/10 Excellent

Angela Ann

Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful, the place was beautiful and clean. Loved every minute of my stay
Stayed 6 nights in Dec 2025

10/10 Excellent

Kendall

Liked: Cleanliness, amenities, property conditions & facilities
The service was great and everyone was so nice. The food was great as well. Room service was always cleaning and making sure our room was ready.
Stayed 3 nights in Jan 2026

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Rooms were nice and clean, resort was quiet
Stayed 5 nights in Dec 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very clean room and pools
Stayed 4 nights in Dec 2025

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay. The staff are excellent
Stayed 7 nights in Dec 2025

10/10 Excellent

Darragh Michael

Liked: Cleanliness, amenities, property conditions & facilities
I can not say how much we loved our stay at Excellence Playa Mujeres!! The service is top notch. Every single staff member was such a pleasure and accommodating from check in to check out. We have stayed at the Jamaica location twice before and were equally happy. We will be returning to another location for sure on our next vacation. Thank you so much Excellence for another Amazing experience.
Stayed 4 nights in Feb 2026

10/10 Excellent

Ae

Liked: Cleanliness, amenities, property conditions & facilities
Excellent food excellent service clean place excellent entertainment
Stayed 4 nights in Dec 2025

10/10 Excellent

Yong Ho

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff!
Stayed 3 nights in Dec 2025

10/10 Excellent

Barton

Liked: Cleanliness, property conditions & facilities
Staff terrific.
Stayed 13 nights in Jan 2026

10/10 Excellent

Dennis Brian

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spacious and very clean. The staff and accommodations were excellent. Look forward to returning again.
Stayed 6 nights in Oct 2025

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, great food and drinks and wonderful staff!
Stayed 3 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
The staff was UNBELIEVABLY accommodating and kind. The food was delicious, the grounds immaculate and level of care in all of the details were second to none. We will return again and again!
Stayed 7 nights in Jan 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful resort with friendly staff. Super clean. I recommend it!!
Stayed 5 nights in Jan 2026

10/10 Excellent

Michael D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing all inclusive! Staff were so friendly, attentive and professional! Food was mostly always great and nightly entertainment was awesome! We met good people and had such a great time that we extended our stay two more nights! Will be back.
Stayed 5 nights in Jan 2026

10/10 Excellent

Peiyu

Liked: Cleanliness, amenities, property conditions & facilities
The view is stunning! And service offered there is heavenly!
Stayed 4 nights in Dec 2025

10/10 Excellent

Kenny

Liked: Cleanliness, amenities, property conditions & facilities
29M, traveling with 25F. Great experience and lovely resort. Out of the 5 resorts we’ve been to Mexico, this had the best food overall!!! The resort is large enough to feel like you have your own space even if it’s sold out. Our room had a hot tub in it that overlooked the balcony and ocean—amazing! I’d definitely come here again. 5 nights minimum is perfect here.
Stayed 4 nights in Dec 2025

6/10 Okay

Robert Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe it is like most resorts you go to the view, beach and rooms are great but the food in all of the restaurants were coming up very short in all aspects.
Stayed 6 nights in Dec 2025

10/10 Excellent

Kaitlyn

Liked: Cleanliness, amenities, property conditions & facilities
The staff at this resort were incredibly friendly and accommodating. We loved the variety of restaurants, bars, and entertainment options. The rooms were also very spacious and clean.
Stayed 7 nights in Nov 2025

8/10 Good

Therese Marie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful amenities. Wonderful staff but slow service.
Stayed 4 nights in Dec 2025