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「It was disappointing and we left after the first night, uncomfortable beds, the district noise was greater than all the reviews, the pool chairs and loungers were only 6/7 concrete ones, Definitely a great beach experience only and view. There used to be a reason no cancellation or rebooking- The staff were ok, and offered better accommodations if we had complained- I dont see that as a good point- Transparency on the club district. Could have been in the outline. As other hotels are. A...

「BUENA UBICACION, COSTO ACCESIBLE, LIMPIEZA, IDEAL PARA FAMILIAS」

「スタッフ最高でした。 日本人には」

「Thank you for providing a room with a wonderful view that made my 1.5-week holiday in Cancun especially comfortable. Unlike the busy, flashy hotel zones, this hotel is set slightly off the main road, yet still offers excellent access to downtown Cancun and various beaches. For me, it had everything I needed for a relaxing stay. I highly recommend this hotel to anyone looking for a peaceful, comfortable, and high-quality experience in Cancun.」

「This will be long.....The first few days were absolutely amazing! The place was spotless. The staff was amazing. Especially Tony and Sergio! It really is a hidden gem and they are working on the property by painting and fixing things. But the last 2 days were not good. In order to have AC or lights you must have a card in the wall. We went to bed with AC and lights. Some time in the middle of the night I thought I heard the door open. Thought maybe my husband got up but he didn't. I fell...

「ここのホテル、イスラムヘイレスに行くのに便利です。お部屋がゆったりしていたのとプールが良かったです。ただ、お部屋のシャワーが水しか出なくて参りましたが。チェックアウト時に、「部屋を汚されていないか？物は取られていないか？」をチェックするために、5分弱待たされたのが残念。まあ、私は部屋を綺麗に使うので何も問題はありませんでしたが。日本でもC国人が部屋を荒らしたり備品を持っていったりすることがあるので、そういうのは仕方ないことですが、初めてそういうことされて、疑われているようで感じのいいものではありませんね。」