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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Krystal Cancunの概要

Photo gallery

Featured Image
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
Outdoor pool
View from Room

Krystal Cancun

3.5 out of 5

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • プール
  • WiFi 無料
  • 駐車場利用料込み
  • オールインクルーシブ
  • 冷房
  • スパ

Cleaning and safety practices

  • 消毒・除菌剤で清掃
  • 非対面式のチェックイン
  • 前後のお客様の入室間隔が 72 時間以上

周辺ガイド

    人気の観光スポットCaracol Beach徒歩 2 分
    人気の観光スポットCancun Convention Center徒歩 3 分
    人気の観光スポットDelphinus Dreams徒歩 4 分
    空港Cancun, Quintana Roo (CUN-Cancun Intl.)車で 28 分

Choose dates to view prices

  • ロマンティック ルーム キングベッド 1 台 バルコニー オーシャンフロント

    3.7/5 guest room rating

    Room amenities

    • 34 ㎡
    • オーシャン ビュー
    • 定員 2 名
    • キングベッド 1 台
    More details
  • スタンダード ルーム キングベッド 1 台 シティビュー

    3.6/5 guest room rating

    Room amenities

    • 32 ㎡
    • シティ ビュー
    • 定員 3 名
    • キングベッド 1 台
    More details
  • クラブ ルーム キングベッド 1 台 バルコニー オーシャンビュー

    3.9/5 guest room rating

    Room amenities

    • 34 ㎡
    • オーシャン ビュー
    • 定員 3 名
    • キングベッド 1 台
    More details
  • クラブ ルーム ダブルベッド 2 台 バルコニー オーシャンビュー

    3.8/5 guest room rating

    Room amenities

    • 34 ㎡
    • オーシャン ビュー
    • 定員 4 名
    • ダブルベッド 2 台
    More details
  • デラックス ルーム バルコニー オーシャンビュー

    Room amenities

    • 32 ㎡
    • オーシャン ビュー
    • 定員 4 名
    • ダブルベッド 2 台 または キングベッド 1 台
    More details
  • スタンダード ルーム ダブルベッド 2 台 シティビュー

    Room amenities

    • 32 ㎡
    • シティ ビュー
    • 定員 4 名
    • ダブルベッド 2 台
    More details
  • ファミリー スタジオ キングベッド 1 台ソファーベッド付き オーシャンビュー

    Room amenities

    • 40 ㎡
    • オーシャン ビュー
    • 定員 4 名
    • キングベッド 1 台およびダブルソファーベッド 1 台
    More details

このエリアについて

Cancun

Located on the beach, Krystal Cancun is in Zona Hotelera neighborhood and is connected to the convention center. The area's natural beauty can be seen at Punta Sur and Delfines Beach, while Cancun Interactive Aquarium and Aquaworld are popular area attractions. Traveling with kids? Don't miss Ventura Park Cancun and Dolphin Discovery. With parasailing, windsurfing, and sailing nearby, you'll find plenty of adventures in the water.
Popular Location

周辺情報

  • Forum Beach - 徒歩 1 分
  • Gaviota Azul Beach - 徒歩 1 分
  • Caracol Beach - 徒歩 2 分
  • Cancun Convention Center - 徒歩 3 分
  • Delphinus Dreams - 徒歩 4 分

交通案内

  • Cancun Intl. Airport (CUN) - 28 min drive

レストラン

  • Where to eat
  • El Mortero – Theme restaurant offering Mexican cuisine.
  • Las Velas – Poolside restaurant.

この施設について

Krystal Cancun

Beach spa retreat walking distance from Cancun Convention Center
Catch some rays at the beach or spend the day relaxing at Krystal Cancun's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. All 502 rooms boast fireplaces and offer free WiFi and 24-hour room service. Minibars and rainfall showerheads are standard, as are plasma TVs with cable channels.
Krystal Cancun offers 502 accommodations with fireplaces and minibars. 32-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Harmony has 2 treatment rooms. Services include facials, body scrubs, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

オールインクルーシブの詳細

All-inclusive room rates at Krystal Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Meals, snacks, and beverages included
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

施設の設備

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: MXN 240 for adults and MXN 120 for children
  • Meals, snacks, and beverages included
  • 2 restaurants and 1 coffee shop/café
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Beach volleyball
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Surfing/boogie boarding

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 5 meeting rooms
  • Business center

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

部屋の設備

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch plasma TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Fireplace
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Window screens

ポリシー

チェックイン

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

チェックアウト

Check-out before noon
Late check-out subject to availability

チェックインに関する特記事項

Front desk staff will greet guests on arrival
This property offers onsite health screenings for COVID-19. There is no charge for rapid antigen departure screenings for US citizens (up to 2 guests per booking) staying 3 nights or more. PCR screening for COVID-19 is available for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.

アクセス方法

Staffed front desk

ペット

No pets or service animals allowed

お子様およびエキストラ ベッドのご利用について

Children are welcome
Free cribs (infant beds)

宿泊施設で利用可能なクレジットカード

重要事項

サービス料

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by the property.

オプションの追加料金

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 240 for adults and MXN 120 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

ご宿泊に際して

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

その他の情報

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

宿泊施設の別名

Cancun Krystal
Krystal Cancun
Krystal Hotel
Krystal Hotel Cancun
Krystal Cancun Hotel Cancun
Nh Krystal Cancun Hotel
Nh Krystal Hotel Cancun
Krystal Cancun Hotel
Nh Hotels Cancun
Krystal Cancun Resort
Krystal Resort
Nh Hotels Cancun
Krystal Hotel Cancun
Nh Krystal Cancun Hotel
Nh Krystal Hotel Cancun
Krystal Cancun Resort
Krystal Cancun Cancun
Krystal Cancun Resort Cancun

よくある質問

Can I cancel my reservation for free at Krystal Cancun and receive a full refund?
Yes, Krystal Cancun offers free cancellation on select room rates, because flexibility matters! Please refer to Krystal Cancun cancellation policy on our site for more details about any exclusions or requirements.
クリスタル カンクンの宿泊料金はどのくらいですか ?
2021 年 3 月 7 日 現在、2021 年 3 月 8 日 に大人 2 名でクリスタル カンクンに 1 泊した場合の最低料金は ¥10,420 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。
Does Krystal Cancun have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Krystal Cancun pet-friendly?
No, pets are not allowed at this property.
How much is parking at Krystal Cancun?
Self parking and valet parking are free at this property.
What time is check-in at Krystal Cancun?
Check-in is from 3:00 PM - anytime.
What time is check-out at Krystal Cancun?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Are there all-inclusive benefits at Krystal Cancun?
Some rate plans available at this property are all-inclusive.
Where is Krystal Cancun located?
Located in Zona Hotelera, this beachfront resort is connected to the convention center and within 3 mi (5 km) of La Isla Shopping Mall and Cancun Interactive Aquarium. Punta Sur and Aquaworld are also within 6 mi (10 km).
3.6
Good
Rating 5 - Excellent. 503 out of 1666 reviews
5 - Excellent 30%
Rating 4 - Good. 486 out of 1666 reviews
4 - Good 29%
Rating 3 - Okay. 305 out of 1666 reviews
3 - Okay 18%
Rating 2 - Poor. 191 out of 1666 reviews
2 - Poor 11%
Rating 1 - Terrible. 181 out of 1666 reviews
1 - Terrible 11%

3.8/5

Cleanliness

3.6/5

Staff & service

3.6/5

Amenities

3.5/5

Property conditions & facilities

3/5 Okay

Traveled with family and small children
Happy face iconLiked: Cleanliness, property conditions & facilities
I didn’t like the fact that there was no ice and only one elevator for everyone to use.
Stayed 6 nights in Feb 2021

1/5 Terrible

Traveled with group, Traveled with family
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
This property is in very poor condition. I would not recommend this property to anyone. EVER. Mold everywhere. Broken and non working elevators. Poor quality food. Terrible and rude front desk staff. You will get double charged. Old and very rough towels. I could keep going with many other issues. My advice is just not to go here. Period
Stayed 4 nights in Feb 2021

1/5 Terrible

Traveled with partner
Happy face iconLiked: Amenities
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
Nice beachfront place, Horrible hotel room quality not taken care of, really disappointing to pay good money for a room so poorly maintained
Stayed 1 night in Feb 2021

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great..Also beach is very nice..overall great facility for the price
Stayed 7 nights in Feb 2021

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The best experience everyone so friendly specially the bartenders
Stayed 2 nights in Feb 2021

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