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Moon Palace Cancún - All Inclusiveの概要

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Featured Image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
7 outdoor pools, pool umbrellas, sun loungers
7 outdoor pools, pool umbrellas, sun loungers
VIP Access

Moon Palace Cancún - All Inclusive

4.5 out of 5

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • プール
  • WiFi 無料
  • 朝食込み
  • 駐車場利用料込み
  • オールインクルーシブ
  • 冷房

Cleaning and safety practices

  • 消毒・除菌剤で清掃
  • 非対面式のチェックイン
  • 前後のお客様の入室間隔が 24 時間以上

周辺ガイド

    人気の観光スポットXoximilco車で 12 分
    人気の観光スポットVentura Park Cancun車で 16 分
    空港Cancun, Quintana Roo (CUN-Cancun Intl.)車で 16 分
    人気の観光スポットCancun Country Club車で 17 分

Choose dates to view prices

Deluxe Room, Ocean View, Kids & Teens Free + Flex cancellation options

3.7/5 guest room rating
  • 45 ㎡
  • オーシャン ビュー
  • 定員 4 名
  • ダブルベッド 2 台 または キングベッド 1 台

Family Room, 2 Bedrooms, Kids & Teens Free + Flex cancellation options

4.5/5 guest room rating
  • 90 ㎡
  • 定員 6 名
  • キングベッド 1 台およびダブルベッド 2 台

Junior Suite Golf Course view, Flex cancellation options

3.8/5 guest room rating
  • 38 ㎡
  • ゴルフ ビュー
  • 定員 2 名
  • キングベッド 1 台

Honeymoon Suite, Flex Cancellation options

3.6/5 guest room rating
  • 45 ㎡
  • 一部オーシャン ビュー
  • 定員 2 名
  • キングベッド 1 台

Swim Up Suite

  • 45 ㎡
  • 定員 2 名
  • キングベッド 1 台

Governador Suite, Flex Cancellation options

No guest room rating
  • 90 ㎡
  • オーシャン ビュー
  • 定員 2 名
  • キングベッド 1 台およびダブルソファーベッド 1 台

Deluxe Room, Garden View, Kids & Teens Free + Flex cancellation options

3.8/5 guest room rating
  • 45 ㎡
  • 定員 4 名
  • ダブルベッド 2 台 または キングベッド 1 台

Two Bedroom, Presidential Suite Golf Course

  • 90 ㎡
  • 定員 8 名
  • キングベッド 1 台およびダブルベッド 2 台

このエリアについて

Cancun

Moon Palace Cancún - All Inclusive is located on the beach and in an area with great airport proximity. Cancún Underwater Museum (Punta Nizuc) and Tequila Museum are cultural highlights, and some of the area's activities can be experienced at Cancun Country Club and Museo Maya Trailhead. Traveling with kids? Consider Aquaworld and Cancun Interactive Aquarium.
Popular Location

周辺情報

  • Xoximilco - 車で 12 分
  • Ventura Park Cancun - 車で 16 分
  • Cancun Country Club - 車で 17 分
  • El Rey Ruins - 車で 24 分
  • Petempich Bay - 車で 25 分

交通案内

  • Cancun Intl. Airport (CUN) - 16 min drive

レストラン

  • Where to eat
  • Momo – Theme restaurant offering Asian cuisine. Open daily. Reservations required.
  • Agra – Theme restaurant offering Indian cuisine. Open daily. Reservations required.
  • Gondola – Theme restaurant offering Italian cuisine. Open daily.
  • Bugambilias – Serves breakfast, brunch, lunch, and dinner daily.

この施設について

Moon Palace Cancún - All Inclusive

Upscale property on the beach, with 7 outdoor swimming pools
Spend the day relaxing at the beach, practicing your swing on Moon Palace Cancún - All Inclusive's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 16 restaurants. All 2036 rooms boast indoor private spa tubs and offer free WiFi and balconies. 24-hour room service and minibars are standard, as are Smart TVs with satellite channels.
Moon Palace Cancún - All Inclusive offers 2036 air-conditioned accommodations with indoor private spa tubs and minibars. Rooms open to balconies. 47-inch Smart televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awe- Spa has 39 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

オールインクルーシブの詳細

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Bartending
Dancing
Pilates
Water fitness
Yoga

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

施設の設備

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–11:30 AM
  • All buffet and à la carte meals, snacks, and beverages included
  • 16 restaurants and 2 coffee shops
  • 2 swim-up bars, 5 poolside bars, 10 bars/lounges and 1 beach bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 27 holes of golf
  • 7 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness center
  • Foosball table
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Golf driving range
  • Horse riding/rentals
  • Karaoke
  • Lifeguards on site
  • Mini golf
  • Nightclub
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Tennis
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf lessons
  • Golf pro shop
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 39 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Games
  • Renovated entire property - January 2020
  • Romance packages available
  • TV in lobby

客室の設備

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 47-inch Smart TV
  • Cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Private indoor spa tub
  • Restaurant dining guide
  • Slippers
  • Turndown service

ポリシー

チェックイン

Check-in from 3 PM - midnight
Minimum check-in age - 18

チェックアウト

Check-out before noon

チェックインに関する特記事項

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

アクセス方法

Staffed front desk

ペット

Pets not allowed (service animals welcome)
Service animals are exempt from fees

お子様およびエキストラ ベッドのご利用について

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds

宿泊施設で利用可能なクレジットカード

重要事項

ご宿泊に際して

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

その他の情報

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

宿泊施設の別名

Moon Palace Golf Resort All Inclusive
Moon Palace Golf Resort All Inclusive Cancun
Moon Palace Resort All Inclusive
Moon Palace Golf Cancun
Moon Palace Cancún All Inclusive All-inclusive property Cancun
Moon Palace Cancún All Inclusive Cancun
Moon Cancun Inclusive Cancun
Moon Palace Cancún - All Inclusive Cancun
Moon Palace Cancún - All Inclusive All-inclusive property
Moon Palace Cancún - All Inclusive All-inclusive property Cancun

よくある質問

4.2
Very Good
Rating 5 - Excellent. 526 out of 991 reviews
5 - Excellent 53%
Rating 4 - Good. 267 out of 991 reviews
4 - Good 27%
Rating 3 - Okay. 97 out of 991 reviews
3 - Okay 10%
Rating 2 - Poor. 53 out of 991 reviews
2 - Poor 5%
Rating 1 - Terrible. 48 out of 991 reviews
1 - Terrible 5%

4.5/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place with great staff!!
Stayed 5 nights in Apr 2021

1/5 Terrible

Stayed 4 nights in Apr 2021

5/5 Excellent

Stayed 5 nights in Apr 2021

3/5 Okay

Traveled with family
Liked: Cleanliness
Overly published for this and that . Judy an average place and so far from other hotels . Not that great Flowers all FAKE
Stayed 5 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021