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City Express Cancun

Photo gallery for City Express Cancun

Featured Image
Outdoor pool
Outdoor pool
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets

Overview of City Express Cancun

City Express Cancun

2.5 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
77500, QROO, Cancun, Av. Nichupté S/N S.M. 8 Mza 1 Lote 4, Col. Centro

Explore the area

  • Popular LocationDubai Palace Casino3 min walk
  • Popular LocationRoyal Yak Casino and Sports Book4 min walk
  • Popular LocationPlaza Las Americas6 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)20 min drive

Choose dates to view prices

About this area

Cancun

City Express Cancun is located near a private beach and in an area with good shopping. Cancun Golf Club at Pok Ta Pok and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Cancun Interactive Aquarium and Aquaworld. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. Looking to get your feet wet? Scuba diving, snorkeling and water skiing adventures can be found near the property.

What's nearby

  • Dubai Palace Casino - 3 min walk
  • Royal Yak Casino and Sports Book - 4 min walk
  • Malecon Americas Shopping Mall - 4 min walk
  • Plaza Las Americas - 6 min walk
  • Galenia Hospital - 13 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

About this property

City Express Cancun

Cancun hotel in Downtown Cancun, walk to Dubai Palace Casino
This hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. All 128 rooms offer free WiFi and free wired Internet, LED TVs with cable channels, and hair dryers. Other amenities available to guests include safes, showers, and phones.
City Express Cancun offers 128 air-conditioned accommodations with safes and hair dryers. 31-inch LED televisions come with cable channels.

Bathrooms include showers. This Cancun hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of CovidClean (Safehotels - global expert)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM–10 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer
  • Shower

Entertainment

  • 31-inch LED TV
  • Cable channels

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

City Express Cancun
City Hotel Cancun Express
City Express Cancun Hotel
City Express Cancun Hotel Cancun
City Express Hotel Cancun
City Express Cancun Hotel
City Express Cancun Cancun
City Express Cancun Hotel Cancun

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 174 out of 561 reviews
5 - Excellent 31%
Rating 4 - Good. 201 out of 561 reviews
4 - Good 36%
Rating 3 - Okay. 101 out of 561 reviews
3 - Okay 18%
Rating 2 - Poor. 51 out of 561 reviews
2 - Poor 9%
Rating 1 - Terrible. 34 out of 561 reviews
1 - Terrible 6%

4.0/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is decent and clean for the price. Staff is very helpful, would highly recommend this place
Stayed 4 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Its excellent for the price
Stayed 2 nights in Jun 2021

2/5 Poor

Liked: Cleanliness
Had a 3 nights stay where two of the days the wifi did not work- they told me they were working on it- I finally had to be moved closer to the first floor where I guess is where the only modem is. Also- they have a system with the taxis around where other taxis won’t even come close to the hotel and thus they get to charge whatever they want. I had 2 ubers cancel and say they won’t go near the place because the taxi people start up with them.
Stayed 3 nights in May 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a layover
Right across a shopping mall. You can access the mall without the need to drive since it is a 5 minute or less walk.
Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
strictly check-in
We arrived a 2:30 pm they told me to wait because the check-in time it was a 3:00 p.m everything else was fine
Stayed 1 night in Mar 2021