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"We really enjoyed our stay at this hotel. The food was very tasty, beautifully presented and very diverse. The entertainment program was wonderful every day (especially Halloween and Día de Muertos). The staff were friendly and the rooms were clean. There were only a couple of small issues: the water in the bathroom sink drained slowly and sometimes some dishes and forks in the main restaurant were not perfectly clean. However, these small things did not spoil our excellent impression of the hotel. We didn’t want to leave and we definitely want to come back again."

"Everything was amazing! The property is just the right size. We love the staff and amenities! The activity staff are great and the haunted house was amazing!!"

"The place is wonderful we did enjoy our time there, for us the best spot was the sushi bar and Aurelio and Luis provided the best service ever!!!"

"We were welcomed in and immediately was shown our room by our concierge ( i don’t remember his name but he was very helpful)! The food was delicious the staff was polite and helpful, room service was a little behind or short staffed but otherwise we got everything we needed when we asked for it. Definitely be back to The royal haciendas resort! -The Rearicks "

"Good"

"Staff was amazing!!!Excellent service!!"

"Everything was great. The staff the food & the atmosphere "

"Staff was awesome 👍 and very beautiful resort. "

"Facility and service was excellent. Ability to go to restaurants without reservations made there use easy when compared to other resorts where you need reservations that are limited, or are charged extra to using the restaurants."