expedia
See all properties

Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Sandos Caracol Eco Resort - All Inclusive

Star Rating
4 out of 5

Photo gallery

Featured Image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
3 outdoor pools, pool umbrellas, sun loungers

Guest reviews

3.9/5 Good
1,245 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • プール
  • WiFi 無料
  • 駐車場利用料込み
  • オールインクルーシブ
  • 冷房
  • スパ

Map

77710, QROO, Playa del Carmen, Carretera Cancún Chetumal Km. 295

周辺ガイド

人気の観光スポットGrand Coral Golf Riviera Maya車で 9 分
人気の観光スポットEl Camaleon Mayakoba Golf Course車で 12 分
人気の観光スポットPunta Esmeralda Beach車で 18 分
空港Cancun, Quintana Roo (CUN-Cancun Intl.)車で 53 分

Choose dates to view prices

  • スタンダード ルーム

    スタンダード ルームの写真

    3.6/5 guest room rating

    Room amenities

    • 39 ㎡
    • 定員 4 名
    • ダブルベッド 2 台 または キングベッド 1 台
    More detailsスタンダード ルーム

  • スーペリア ルーム クイーンベッド 2 台

    スーペリア ルーム クイーンベッド 2 台の写真

    Room amenities

    • 39 ㎡
    • オーシャン ビュー
    • 定員 4 名
    • クイーンベッド 2 台
    More detailsスーペリア ルーム クイーンベッド 2 台

  • エリート ペントハウス ジェットバス

    エリート ペントハウス ジェットバスの写真

    Room amenities

    • 62 ㎡
    • オーシャン ビュー
    • 定員 5 名
    • キングベッド 1 台 または ダブルソファーベッド 1 台
    More detailsエリート ペントハウス ジェットバス

  • エリート スイート

    エリート スイートの写真

    3.9/5 guest room rating

    Room amenities

    • 62 ㎡
    • オーシャン ビュー
    • 定員 4 名
    • キングベッド 1 台 または ダブルソファーベッド 1 台
    More detailsエリート スイート

  • Eco Family Superior

    Eco Family Superiorの写真

    4.3/5 guest room rating

    Room amenities

    • 30 ㎡
    • 定員 4 名
    • キングベッド 1 台およびシングル二段ベッド 1 台
    More detailsEco Family Superior

  • Eco Family Suite

    Eco Family Suiteの写真

    4.1/5 guest room rating

    Room amenities

    • 70 ㎡
    • 定員 5 名
    • キングベッド 1 台およびセミダブル二段ベッド 1 台
    More detailsEco Family Suite

  • Signature Eco Junior Suite (3 Adults, 1 Child)

    Signature Eco Junior Suite (3 Adults, 1 Child)の写真

    Room amenities

    • 70 ㎡
    • 定員 4 名
    • キングベッド 1 台およびセミダブル二段ベッド 1 台
    More detailsSignature Eco Junior Suite (3 Adults, 1 Child)

  • Signature Eco Junior Suite (2 Adults, 2 children)

    Signature Eco Junior Suite (2 Adults, 2 children)の写真

    4.6/5 guest room rating

    Room amenities

    • 70 ㎡
    • 定員 4 名
    • キングベッド 1 台およびセミダブル二段ベッド 1 台
    More detailsSignature Eco Junior Suite (2 Adults, 2 children)

  • Signature Eco Junior Suite (3 Adults, 2 children)

    Signature Eco Junior Suite (3 Adults, 2 children)の写真

    Room amenities

    • 70 ㎡
    • 定員 5 名
    • キングベッド 1 台およびセミダブル二段ベッド 1 台
    More detailsSignature Eco Junior Suite (3 Adults, 2 children)

  • Signature Eco Junior Suite (2 Adults, 3 Children)

    Signature Eco Junior Suite (2 Adults, 3 Children)の写真

    Room amenities

    • 70 ㎡
    • 定員 5 名
    • キングベッド 1 台およびセミダブル二段ベッド 1 台
    More detailsSignature Eco Junior Suite (2 Adults, 3 Children)

  • Eco Family Penthouse

    Eco Family Penthouseの写真

    Room amenities

    • 70 ㎡
    • 定員 5 名
    • シングルベッド 1 台
    More detailsEco Family Penthouse

  • Eco Family Penthouse (3 adults 1 child)

    Eco Family Penthouse (3 adults 1 child)の写真

    Room amenities

    • 70 ㎡
    • 定員 4 名
    • シングルベッド 1 台
    More detailsEco Family Penthouse (3 adults 1 child)

  • Eco Family Penthouse (2 Adults 2 children)

    Eco Family Penthouse (2 Adults 2 children)の写真

    Room amenities

    • 70 ㎡
    • 定員 4 名
    • シングルベッド 1 台
    More detailsEco Family Penthouse (2 Adults 2 children)

  • Eco Family Penthouse (3 adults 2 children)

    Eco Family Penthouse (3 adults 2 children)の写真

    Room amenities

    • 70 ㎡
    • 定員 5 名
    • シングルベッド 1 台
    More detailsEco Family Penthouse (3 adults 2 children)

  • Eco Family Penthouse (2 Adults 3 children)

    Eco Family Penthouse (2 Adults 3 children)の写真

    Room amenities

    • 70 ㎡
    • 定員 5 名
    • シングルベッド 1 台
    More detailsEco Family Penthouse (2 Adults 3 children)

  • スーペリア スイート

    スーペリア スイートの写真

    Room amenities

    • 39 ㎡
    • 定員 3 名
    • キングベッド 1 台 または クイーンベッド 2 台
    More detailsスーペリア スイート

  • デラックス スイート

    デラックス スイートの写真

    Room amenities

    • 41 ㎡
    • 定員 3 名
    • キングベッド 1 台 または クイーンベッド 2 台
    More detailsデラックス スイート

  • スーペリア ルーム

    スーペリア ルームの写真

    Room amenities

    • 62 ㎡
    • 定員 3 名
    • キングベッド 1 台 または クイーンベッド 2 台
    More detailsスーペリア ルーム

このエリアについて

Playa del Carmen

Located in Playa del Carmen, Sandos Caracol Eco Resort - All Inclusive is next to a golf course and on the beach. Central Square and Puerto Morelos Town Square are notable landmarks, and travelers looking to shop may want to visit Quinta Avenida and Quinta Alegría Shopping Mall. Traveling with kids? Don't miss 3D Museum of Wonders. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with skydiving.

Playa del Carmenの旅行ガイドを見る
Map
人気の観光スポット

周辺情報

  • Grand Coral Golf Riviera Maya - 車で 9 分
  • El Camaleon Mayakoba Golf Course - 車で 12 分
  • Quinta Avenida - 車で 16 分
  • Punta Esmeralda Beach - 車で 18 分
  • Mamitas Beach Club - 車で 22 分

交通案内

  • Cancun Intl. Airport (CUN) - 53 min drive

この施設について

Sandos Caracol Eco Resort - All Inclusive

Upscale property on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Sandos Caracol Eco Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants. All 956 rooms offer free WiFi, free minibar items, and plasma TVs with satellite channels. Balconies, coffee makers, and ceiling fans are among the other amenities available to guests.
Sandos Caracol Eco Resort - All Inclusive offers 956 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. 42-inch plasma televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools and 5 spa tubs are on site. In addition to a children's pool, other recreational amenities include a health club, a sauna, and complimentary bicycles.

Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA SANDOS has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

オールインクルーシブの詳細

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/boogie boarding

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Kids' club

Supervised activities for children between 2 and 12 years old

Entertainment

Onsite entertainment and activities
Access to onsite clubs
Onsite live performances
Theme parties

受賞歴と所属

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Follows industry sanitization guidelines of Safe Travels (WTTC - Global)
Sheets and towels are washed at 60°C/140°F or hotter
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas

Safety measures

Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Hand sanitizer provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

施設の設備

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • All buffet and à la carte meals, snacks, and beverages included
  • 9 restaurants
  • 2 poolside bars, 10 bars/lounges and 1 swim-up bar
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • 2 outdoor tennis courts
  • 5 spa tubs
  • Aerobics classes
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness center
  • Free bicycle rentals
  • Free water park access
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Motorized watercraft
  • Nightclub
  • Parasailing
  • Sailing
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Dry cleaning service
  • Free water park access
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Gift shop/newsstand
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Dutch
  • English
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas

部屋の設備

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

ポリシー

チェックイン

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

チェックアウト

Check-out before noon
Late check-out subject to availability

チェックインに関する特記事項

Front desk staff will greet guests on arrival

改装と休業

This property is closed until further notice.

アクセス方法

Staffed front desk

ペット

Pets not allowed

お子様およびエキストラ ベッドのご利用について

Children are welcome

宿泊施設で利用可能なクレジットカード

American ExpressMastercardVisa

重要事項

サービス料

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

オプションの追加料金

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

ご宿泊に際して

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

その他の情報

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub
Guests under 18 years old are not allowed in the spa

宿泊施設の別名

Caracol Eco
Caracol Sandos
Caracol Sandos Eco Resort
Eco Caracol Sandos
Eco Sandos Resort
Sandos Caracol Eco
Sandos Caracol Eco Playa del Carmen
Sandos Caracol Eco All Inclusive Playa del Carmen
Sandos Caracol Eco Resort All Inclusive Playa del Carmen
Sandos Eco Resort
Caracol Beach
Caracol Village Hotel Playa Del Carmen
Hotel Sandos Caracol Eco
Sandos Caracol Beach Resort Spa
Sandos Caracol Eco Hotel
Sandos Caracol Mexico
Sandos Caracol Riviera Maya
Sandos Caracol Eco Resort - All Inclusive Playa del Carmen
Sandos Caracol Eco Resort - All Inclusive All-inclusive property

よくある質問

Can I cancel my reservation for free at Sandos Caracol Eco Resort - All Inclusive and receive a full refund?
Yes, Sandos Caracol Eco Resort - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Sandos Caracol Eco Resort - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking and valet parking are free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM–midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.
Where is this property located?
Located in Playa del Carmen, this beachfront property is next to a golf course and within 6 mi (10 km) of Quinta Avenida, Grand Coral Golf Riviera Maya, and Quinta Alegría Shopping Mall. 3D Museum of Wonders and Central Square are also within 9 mi (15 km).

Guest reviews

Overall score and ratings for Sandos Caracol Eco Resort - All Inclusive

3.9
Good
1,245 reviews
5 - Excellent
462
4 - Good
413
3 - Okay
201
2 - Mediocre
106
1 - Poor
63
4.0
Cleanliness
4.0
Service and Staff
4.0
Amenities
3.9
Property condition

5/5 Excellent

Dennis, Troy, MO
Traveled with family
Mar 23, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love the jungle like feel at this resort. We have been here twice and will return again.

Stayed 6 nights in Mar 2020

4/5 Good

Verified traveler
Traveled with family and small children, Traveled with family
Mar 23, 2020
  • Liked: Cleanliness, amenities, property conditions & facilities

It was beautiful! There was wildlife everywhere.. The photos do not do it justice.

Stayed 6 nights in Mar 2020

4/5 Good

Verified traveler
Mar 20, 2020
  • Liked: Cleanliness, amenities, property conditions & facilities

Stayed 4 nights in Mar 2020

5/5 Excellent

Shannon, Twin Cities, MN
Traveled with family
Mar 19, 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities

There were many animals like coatis, monkeys, deer and peacocks. They were fun to watch.

Stayed 7 nights in Mar 2020

4/5 Good

Verified traveler
Traveled with group, Traveled with family
Mar 16, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

LIKED: - Great facilities, very well kept - Many entertainment activities - Room was very comfortable and accommodated a family of 4 well (Eco superior with King bed and a bunk bed) - Super friendly and efficient staff DIDN'T LIKE: - Food quality was poor at best. There are many options, but nothing tastes good - Anything we needed at the reception (check in, check out, replace bracelet) was slow and there were always long lines - Internet wasn't good (normally wouldn't worry about it on a beach vacation, but needed to connect to the office due to the Coronavirus outbreak)

Stayed 4 nights in Mar 2020