Find All-inclusive Hotel in Riviera Maya

"Exceptional service. Open-air layout of the hotel. Dining options great. "

"The staff was incredibly welcoming and helpful throughout our stay. The rooms were very comfortable. Food and drinks were excellent at all the restaurants , bars and coffee shops. Highly recommend for a truly relaxing escape!"

"We enjoyed our stay, the food was delicious, as well as drinks. Room was well kept, it’s very clean resort. It’s required, service is amazing, they try to accommodate every you need."

"Food is great. Staff are very friendly and they maintain the place very clean."

"Great property, we were upgraded to privilege and enjoyed few additional amenities, however, privilege is not far off from standard as we didn’t find it extraordinary. Buffets were great but needs some improvements in terms of quality of food. Restaurants were busy and hard to find a spot probably due to Christmas timing. Shows were average. Seems like there is a mandatory tip culture compared to other resorts as each staff who provided us service has high expectations for the tips some even demanded which was unexpected as the resort is itself pricy and tips should be optional. We took playa shopping tour as well which costed us sometime as it stopped on stores which seems tourists trap. Overall our stay was great and we will certainly recommend. "

"We stayed at Paradisus Playa del Carmen and had an excellent experience overall. The resort truly deserves five stars. Our room was spotless, and housekeeping was outstanding. Every day while we were out, the staff cleaned the room, refreshed the bed sheets, and made it feel like the first day again. The pool area was very clean, well organized, and never felt crowded. Poolside service was attentive, and the drinks were high quality. The pool buffet and lunch options were delicious, with great variety and fresh ingredients. Chefs and staff clearly cared about food quality and presentation. The main buffet was open from morning until late evening and offered a wide selection. In addition, there were several specialty restaurants with very good food, and reservations were generally manageable. The beach area was clean and relaxing, with towels, a beach bar, and activities like kayaking included. Entertainment and shows were enjoyable and added to the overall experience. A few small cons: shows were held in different locations each night, so following the schedule was sometimes confusing. Also, some restaurants closed briefly between meal times, and the main pool and pool bar closed around 6 PM, which felt early. Bars in family areas also closed around 10–10:30 PM. Overall, these were minor issues in an otherwise fantastic stay. We would happily return and highly recommend this resort. Booking through Expedia was smooth, and staff professionalism made the vacation stress free."

"Nice cleaned and well planned"

"The friendliness of all the employees. The cleanliness of the place. Convenience of the restaurants."

"Clean room, great staff, and great food!"