シカレ のリゾート

「This boutique resort is the top we've ever been to (it rates very high globally and its for a very good reason). My wife and I celebrated our 25th anniversary there and we were treated like royalty. The staff was amazing, the food was amazing, the place was so beautiful, romantic, exquisite and unique. The beach was lovely and I'm sure to go back soon with our whole family. Probably the best resort in Mexico, it's worth every penny!」

「Ok」

「Love this property. So many pools to choose from and relax.」

「We were scheduled to check in at 3 PM, but the staff were so slow that we had to wait 30 minutes at the reception. Conversely, although check-out was at 12 PM, they rushed us into our room at 11 AM. The food was delicious and the pool was nice. However, the water in the overwater villas was dirty and covered in a lot of algae, so you can't swim directly into the sea from your room.」

「hotel muy amplio y bonito; las habitaciones son algo básicas, pero muy amplias, lo malo son los colchones, son sumamente duros. la zona es muy tranquila para descansar. el desayuno no es muy bueno, pero cumple su propósito, la atención del personal del restaurante deja mucho que desear, no son atentos ni amables」

「We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels.」