シュプ ハの格安ホテル

「We loved our stay at Serenity Glamping. Our accommodation was the "Lodge" which has a kitchenette and 3 bedrooms. I recommend the Lodge because the restaurant on site is VERY expensive so it is nice to be able to have your own food/drinks at your site. The Lodge was very private and wonderful! Only steps away from the beautiful XpuHa beach. :) 」

「Amazing resort for families of all ages!」

「The pool is amazing! Top notch hotel. Enrique, buffet waiter, is the best. The only downfall to this hotel is reservations to restaurants. You can only make one reservation per day and most reservations are already full. We could only get reservations at restaurants at the end of our stay because every other day was full. 」

「Fantastic stay. Amazing attention to detail. Food was fantastic. Staff genuinely cared. Loved it」

「Hotel property is beautiful. Beds are comfortable. Beach was very nice and well maintained with the seaweed. However! The restaurant situation is ridiculous. We checked in, went to make reservations and there was NOTHING available for any night we were there. Nothing. We stayed 5 nights and had zero opportunity to have a nice sit down, non buffet, meal. For what we paid to stay there? Restaurants were very small and could not accommodate many people. Very poorly planned for this large of a...

「従業員は皆一生懸命働き、お願いしたこと全て笑顔でやってくれます。部屋も綺麗に掃除してくれます。しかし、一階だったこともあり、朝起きるとどこからともなく虫が入ってきて、シャワーやトイレ付近にいます。シャワー室の排水口から下水の臭いがするのでエアコンはつけておかなくてはなりません。シャワー室からトイレに水が漏れ、2回直してもらいましたが最後まで漏れていました。何度も言うのは申し訳なく、タオルを敷いてしのいでいました。一階は、ビーチへのアクセスが良いですが、虫や排水口が気になる人は二階より上をお勧めします。」

「The gym was good. The room was clean and the staff was always smiling and friendly.」

「Everything about this resort was beyond my expectations! We booked a premium level swim up room for 5 days and 4 nights. Upon arrival we were greeted by the very nice and courteous bell service men. Went straight to the premium level lounge to check in. It was fast and easy and even made our dinner reservations right then and there. Rooms: 9/10 clean, always stocked up, no dewy smell like you get with most water front properties. Staff: 10/10 did not encounter one rude staff person. All were...