4/5 - Good
Love the remoteness of it.

Thank you Miguel Gomez our good friend, Daniella, Daniel , Jonathan,Carlos Quesabel,Sandy,Argel,Alex,Marcos,Manuel ,Rosario and many more go out of their way to make every day special❤️ The resort is clean and has easy access to all amenities. Food is top notch in all restaurants and buffet
Reviewed on Dec 6, 2025

Maya Palace was well looked after, clean and tidy in every corner. Space was grand, felt airy and luxurious.
Reviewed on Dec 3, 2025

Everything was good front desk staff need to improve on customer service
Reviewed on Dec 9, 2025

There wasn’t anything that I didn’t love about this Hotel! After I reserved my stay I realized that the night clubs were just around the corner on 12th and thought it would be loud at night, but you could not hear them at all!! All the people that work there are super friendly and helpful! Alfredo ...
Reviewed on Dec 8, 2025

The rooms were nice and clean, beautiful clean pool and patio. The staff were very friendly and helpfull. We would definitely stay there again
Reviewed on Nov 16, 2025

The gentelman who helped qith our bags was really nice as well as the ladies working at the bar by the beach
Reviewed on Dec 6, 2025

Commune with nature and explore the great outdoors at Cenote Azul during your travels in Xpu-Ha. Discover the top-notch restaurants and entertainment choices in this relaxing area.

Hike, swim and kayak through an ancient world of natural labyrinths and vast underground caverns.
Commune with nature and explore the great outdoors at Cenote Cristalino during your travels in Xpu-Ha. Stroll along the seaside in this romantic area, or seek out the snorkeling spots.
Commune with nature and explore the great outdoors at Cenote Jardín del Eden during your travels in Xpu-Ha. Check out the shops and top-notch restaurants in this family-friendly area.
Commune with nature and explore the great outdoors at Chikinha Cenote during your travels in Xpu-Ha. Stroll along the seaside in this romantic area, or seek out the snorkeling spots.
After visiting Caleta Chac-hal-al, make a plan to see the other sights and activities in Xpu-Ha. Amble around this family-friendly area's beautiful beaches, or seek out the snorkeling spots.






Love the remoteness of it.
Staff was just "ok" at a premium rate. 2 hour long trip to the hotel was a disaster. Going home we was crazy too because of the transportation company.
We went on the Chichen Itza + Cenote Maya tour with alltournative
The transfer back to the airport wasn't performed. The Super Shuttle company didn't answer to the phone calls to confirm the pickup time
I really don’t know. We stayed on the resort the whole time. There was no reason to leave. The resort had everything we wanted.
We love this place
