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「Our stay at La Casa de la Playa by Xcaret was absolutely incredible! From the moment we arrived, everything exceeded our expectations. The staff was warm, attentive, and went above and beyond to make us feel welcome. The room was breathtaking so luxurious and beautifully designed that we honestly didn’t want to leave it. The food was outstanding, with so many delicious options to choose from. There are countless activities and experiences included, and we felt like there wasn’t enough time to...

「Love this property. So many pools to choose from and relax.」

「Outdated. Needs a total redo. Nature was well kept.」

「Staff was very nice and helpful.」

「La pasamos increíble. La ubicación es inmejorable, la conexión con la naturaleza dentro del hotel es única y la atención del personal fue excepcional en todo momento. Sin duda, un lugar totalmente recomendado para disfrutar de unas vacaciones inolvidables en la Riviera Maya」

「We were scheduled to check in at 3 PM, but the staff were so slow that we had to wait 30 minutes at the reception. Conversely, although check-out was at 12 PM, they rushed us into our room at 11 AM. The food was delicious and the pool was nice. However, the water in the overwater villas was dirty and covered in a lot of algae, so you can't swim directly into the sea from your room.」