「the ocean was visible from our room, however the beach was covered in sea weed wich i understand is normal but nothing was done to clean the beach.
we enjoyed our pool very much !!
the water in the pool became visible dirty after a few days , the same thing happened to the main pool and nothing was being done about it. i think housekeeping needs to step it up.」
「the ocean was visible from our room, however the beach was covered in sea weed wich i understand is normal but nothing was done to clean the beach.
we enjoyed our pool very much !!
the water in the pool became visible dirty after a few days , the same thing happened to the main pool and nothing was being done about it. i think housekeeping needs to step it up.」
「I got a room here VERY last minute. The check-in process was extremely easy; they sent you directions to your phone. Then the people at the front desk are very kind and helpful. They took their time to explain the directions we were sent as well. The room itself was extremely clean and comfortable. I could hear the guests next door, but that did not bother me. Overall 10/10 experience. I can't wait to go back!」
「I got a room here VERY last minute. The check-in process was extremely easy; they sent you directions to your phone. Then the people at the front desk are very kind and helpful. They took their time to explain the directions we were sent as well. The room itself was extremely clean and comfortable. I could hear the guests next door, but that did not bother me. Overall 10/10 experience. I can't wait to go back!」
「Whilst the room (including the bathroom, kitchen, and towels) could have been cleaner, the host was quick to respond and available when we arrived late. Overall, the property could use some maintenance, particularly around the pool and the surrounding area. That said, it was a comfortable stay for our two nights in Tulum, and the location was good too.」
「Whilst the room (including the bathroom, kitchen, and towels) could have been cleaner, the host was quick to respond and available when we arrived late. Overall, the property could use some maintenance, particularly around the pool and the surrounding area. That said, it was a comfortable stay for our two nights in Tulum, and the location was good too.」
「reception was there during check-in, very nice and helpful. everything was fast and convenience. the place itself is very safe and quite. if driving, there's a gate check-in - need to let them know it's an hotel stay for them to let pass. would stay here again next time in tulum. Parking available onsite which is nice」
「reception was there during check-in, very nice and helpful. everything was fast and convenience. the place itself is very safe and quite. if driving, there's a gate check-in - need to let them know it's an hotel stay for them to let pass. would stay here again next time in tulum. Parking available onsite which is nice」
「Here is a fair and honest opinion from someone who has visited Tulum and La Veleta neighbourhood on multiple occassions. For starters, I thought I was booking Central Park Tulum, not "Lagunas" but thats on me and something to double check, as online they look the same. Upon arrival we discovered a dead bird on our balcony. It had been there for weeks, decomposing. The blinds were broken. There was no toaster, which is typically a basic kitchen item. There was an outdoor BBQ, but zero bbq...
「Here is a fair and honest opinion from someone who has visited Tulum and La Veleta neighbourhood on multiple occassions. For starters, I thought I was booking Central Park Tulum, not "Lagunas" but thats on me and something to double check, as online they look the same. Upon arrival we discovered a dead bird on our balcony. It had been there for weeks, decomposing. The blinds were broken. There was no toaster, which is typically a basic kitchen item. There was an outdoor BBQ, but zero bbq...
「La única falla fue el minisplit de la habitación 9B. Le urge mantenimiento para que se enfríe más rápido , no está del todo bien. De lo demás, recomendado.」
「La única falla fue el minisplit de la habitación 9B. Le urge mantenimiento para que se enfríe más rápido , no está del todo bien. De lo demás, recomendado.」
「I loved this place, however it would be best if they could offer at least basic coffee in the morning so we don't have to wait until we go out to have coffee. Also, they could add a jacuzzi for the ones that loves relaxing on the jacuzzi like I do even when is very hot」
「I loved this place, however it would be best if they could offer at least basic coffee in the morning so we don't have to wait until we go out to have coffee. Also, they could add a jacuzzi for the ones that loves relaxing on the jacuzzi like I do even when is very hot」
「We enjoyed our 2 night stay there. Both of the ladies that worked the front desk were wonderful in helping us out with several things, such as recommendations for restaurants, coffee shops, and most importantly for us, upon checking out, ordered us a taxi to our next destination and negotiated a set price for us to pay. If you’ve done any research regarding Tulum taxis, then you’ve heard the horror stories. We would definitely consider a return to this hotel for another visit in the future. 」
「We enjoyed our 2 night stay there. Both of the ladies that worked the front desk were wonderful in helping us out with several things, such as recommendations for restaurants, coffee shops, and most importantly for us, upon checking out, ordered us a taxi to our next destination and negotiated a set price for us to pay. If you’ve done any research regarding Tulum taxis, then you’ve heard the horror stories. We would definitely consider a return to this hotel for another visit in the future. 」