「Be patient with the transportation inside the resort, service is bad, sometimes the waiting time was for more than 30 minutes to get picked up to go to the lobby or another places inside the complex. Some drivers passed by and we asked to get the ride and the answers was not because whatever excuse with the following sentence “next cart will pick you up” that didn’t happen」
「First time we went in 2023 and everything was great. We decided to come back hoping to have the same experience but to our surprise its under construction. Half of the property we were not able to use, including their main pool with bar. Nothing was announced about it being under construction, if we would of know we would save our money for a different time. We were the only ones uncomfortable with the situation. When we mention it at check out the girl just rolled her eyes at us. They used to...
「I’m sad for Tulum the hotel zone it’s like a ghost town a lot of hotel bar restaurants close the prana hotel close the restaurant but still offer the breakfast at near hotel and restaurant El Capitan they offer you 4 breakfast to choose i ended having pancakes but the last one went to have it at other place because I did not like it the beach has a lot o algae the beach it’s dark and smell so bad」