トゥルムの五つ星ホテル

「建物トイレ、全て綺麗で満足でした」

「Property was awesome, staff very helpful 10/10 will return perfect place to stay. Beach side however left a little to be desired. 」

「We love staying secrets resort, at Akumal beach is amazing. Service is above and beyond plus VIP service is excellent. We are definitely returning back to the resort this year again. At the concierge Fernanda went above and beyond for us, exceptionally with the room upgrade. We had the swim out room. We enjoy the beach and the pool.」

「Second time at this resort. Food and service were excellent, but they did not provide the same level of service we had received the first time. Non vacation club members (like us) were left feeling like the value of our dollar was less. The sales pitch upon arrival watered down our arrival experience.」

「Love the resort!! Beautiful location and beautiful room option. The food was pretty good and the restaurants were great! Location to city of Tulum a little further than I thought. Please make sure you confirm transportation too resort and from because TAXI cost is ridiculous. 」

「 Exceptional stay! From the moment we arrived, we were greeted with warm hospitality and a seamless check-in process. The room was immaculate, with luxurious amenities. The staff went above and beyond to ensure our comfort throughout our stay, from providing excellent dining recommendations to arranging transportation. The hotel’s facilities, including the pool and spa, were top-notch and provided a perfect retreat after a day of exploring the area. We can’t wait to return for another...

「I had very good staying in the hotel. Stuffs are full of kindness and friendly. There is only one restaurant in hotel. Mexican food was awesome! I could see wonderful starry sky at night. I dare say to hotel, please put dust box in the room.」

「.」

「Great Place, the whole experience was very smooth from start to finish.」

「AMAZING STAFF」

「Great stay. Everything was as described. Host was very helpful and responsive. The only flaw is to get to this property. The google map doesn’t show the exact location. Use the pin point the host send instead of searching the address. Other than that everything else is good. 」

「Buena lo único malo son los caminos para llegar」

「The room itself was beautiful we used the outdoor bathtub everyday it was so romantic. The location is only about a mile away from the beach which is very convenient. When booking we didn’t realize it’s an independently owned apartment in a complex and not a hotel. With that in mind - they only give you 2 towels for the beach/pool and you can’t request more at the desk. Also the front desk staff was inexperienced. 」