トゥルムの五つ星ホテル

「Un servicio que superó expectativas ¡Un viaje inolvidable! Desde el primer momento, Isis Reyes, supervisora de mayordomía, Junto con nuestros Mayordomos Mauricio y Erick marcaron la pauta de lo que sería una experiencia impecable. Sus atenciones fueron simplemente perfectos: cada necesidad que tuvimos fue atendida al 100%, siempre con amabilidad y una sonrisa genuina que nos hizo sentir como en casa. Fernanda y al talentoso Chef Max. Ellos fueron el corazón de este viaje. Su dedicación y...

「Place was amazing staff really helpful, food top notch and the best room service 24 hrs loved it!!!! 」

「The swim-up pools on the balconies were amazing!! The restaurants had great food - the buffet was themed each night which we didn't figure out till closer to the end of our stay - the restaurants had weird schedules and weren't open each night and there was no calendar for this in the app or website either so a couple of the nights we had to wander around to find food - not cool. We discovered there is 24/7 Room Service with a really great menu that you can order directly from the...

「This resort is simply amazing, all the staff members were super helpful and attentive.they took care of your needs within the first 2 minutes of walking in to an area. The staff made sure everything was taken care of. The resort is super clean and very decorative. They had a super clean aroma throughout the resort which was amazing and relaxing. The gym is well equipped and offered several machines. If you want a very relaxing morning and night definitely book here. The pools were very clean and...

「Edgar and his team took great care of us. The room was fabulous and had a wonderful jacuzzi. The staff was kind and catered to our every need. The spa was wonderful, an experience to remember. Dolphins were a wonderful attraction. Snorkeling is a must. Restaurants were great, Carnal was our favorite. Buffet was up to par every single time. We hope to be back soon! 」

「I loved how all the staff was so willing to grab food and drinks anytime during the day. So kind」

「建物トイレ、全て綺麗で満足でした」