ãService was exceptional. Beach was clean and plenty of cabanas. Plenty of food options if you eat meat, not so much for dinner if youâre vegetarian. Staff looks after all your needs. A great phone app lets you request things from room service, to housekeeping, to turn down service. Very impressed. ã
ãI like having an ocean view, being to have a private beach and walkable to town. The only negative is a staff whose name is Amparo was very rude and ignored us. She even looked at us and started talking to another staff person. She wouldn't take our order in the snack bar and if she did, she never gave it to us. I had to ask another staff for our order, and he got it, and it was cold. I'm sure I wasn't the only one who got the cold shoulder from her. The fact is we didn't even do anything to her...
ãWir hatten Villa de Rosa als âsleepoverâ Hotel geplant, um am nÀchsten Tag frÃŒh am Morgen zu nÀchsten AktivitÀten weiter zu reisen. Weshalb wir einen Raum zum Pool gebucht hatten. Wir wurden vom Hotel Manager empfangen und er stellte uns den Raum vor, den wir gebucht hatten. Alles gut, aber er hatte eine Ãberraschung vor uns und wir bekamen einen Upgrade zur einem ocean view Studio mit dining room, living room, KÃŒche und Terasse in einem Raum. Schlafzimmer und Bad extra. Die view war fantastisch...
ãReally nice place and was very convenient for us. Staff is friendly and the closeness to the La Juana vida pool and restaurant makes it a no brainer.ã
ãThe staff and service here was phenominal. I had no complà ints with this place. They made sure we enjoyed our stay and they were super friendly and their english was very good.ã
ãGreat condo, more spacious than pictures, excellent communication, beautiful ocean view and pool and beach. Some awesome dining just down the road. We loved our stay!ã
ãThis place was sublime - beautiful garden and natural pool, roomy huts with screened porches, lovely helpful owner, just a few kilometers from Akumel beach and 30 km from Tulum ruins in a quiet, out of the way location. Iâm sorry I was only staying one night. ã
ãThe little cabana has very comfortable bed, ac, kitchenette and hot shower! I think we had the best hot shower during our trip. I love the jungle with the duck. The pool was perfect. It is quiet and super relaxing. The breakfast was amazing, lots of choice! I really recommend this stop far away from the noise!ã
ãEduardo and all of the staff were super friendly. The room and bathrooms were spotless. The kitchen has everything you need to cook. Restaurants and stores are within walking distance. You can rent a bicycle to go to the South side of the overpass to the lagoon. ã
ãThe all fun inclusive is a must for those that want to enjoy without worries of transportation, food or park costs. Huge, clean, and beautiful property.
I loved that the room came with daily complimentary water, drinks ( sodas, juice, beer), snacks and free room service.
Staff was so friendly, patient and genuine.
Already planning our next Xcaret stay. ã