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Bahia Principe Explore Akumal - All Inclusive

4.5 star property
Travelers find five tennis courts, reflexology treatments, and evening entertainment under the stars at this tropical resort where relaxation meets recreation

Choose dates to view prices

Located near Akumal Beach, Bahia Principe Luxury Akumal - All Inclusive offers a private beach, 7 international cuisine restaurants, basketball, volleyball, and a spa with hydrotherapy treatments. Guests love the beachfront setting and attentive staff.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included

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Room options

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Showing 41 of 41 rooms

View all photos for Junior Suite (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Superior)

8.0 out of 10
Very good
(85 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Superior)

8.0 out of 10
Very good
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Superior)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room (Deluxe-Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Deluxe-Adults Only)

7.8 out of 10
Good
(22 reviews)
  • 36 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • Partial ocean view
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Deluxe)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe)

  • Partial ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront

  • Partial ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room (Deluxe)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Deluxe)

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe)

  • Partial ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Superior)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Superior)

  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Superior)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Superior)

  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Superior)

7.4 out of 10
Good
(14 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Superior)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room (Deluxe-Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Deluxe-Adults Only)

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • Partial ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe-Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Deluxe-Adults Only)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • Partial ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe-Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Deluxe-Adults Only)

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • Partial ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room (Deluxe Swim Up)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Deluxe Swim Up)

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room (Deluxe Swim Up)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Deluxe Swim Up)

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room (Deluxe Swim Up)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Deluxe Swim Up)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room (Deluxe Swim Up)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Deluxe Swim Up)

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room (Deluxe Swim Up)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Deluxe Swim Up)

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room (Deluxe Swim Up)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Deluxe Swim Up)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room (Premium)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Premium)

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room (Premium)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Premium)

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room (Premium)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Premium)

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room (Premium)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Premium)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room (Premium)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Premium)

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room (Premium)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Premium)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, 2 Bedrooms

In-room safe, individually furnished, desk, laptop workspace

Suite, 2 Bedrooms

  • 31 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, individually furnished, desk, laptop workspace

Suite, 2 Bedrooms

  • 31 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, individually furnished, desk, laptop workspace

Suite, 2 Bedrooms

  • 31 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, individually furnished, desk, laptop workspace

Suite, 2 Bedrooms

  • 31 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, individually furnished, desk, laptop workspace

Suite, 2 Bedrooms

  • 31 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Superior)

8.0 out of 10
Very good
(10 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed
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About the neighborhood

Located in Akumal, Bahia Principe Explore Akumal - All Inclusive is on a private beach. While the natural beauty of Akumal Beach and Half Moon Bay can be enjoyed by anyone, those looking for an activity can check out Puerto Aventuras Marina. Traveling with kids? Consider Xel-Há Park and Akumal Ecological Center. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Akumal travel guide
Map
77760, QROO, Akumal, Carretera Chetumal - Cancún, Km 250

What's nearby

  • Golf course
    Riviera Maya Golf Club
    19 min walk - 1.6 km
  • Ecopark Aktun Chen underground cenote
    Aktun Chen
    19 min walk - 1.6 km
  • Akumal Beach
    Akumal Beach
    7 min drive - 7.8 km
  • 0_BXP44312
    Xel-Há Park
    8 min drive - 8.5 km
  • Dolphinaris Tulum
    6 min walk - 0.6 km

Getting around

  • Tulum Intl. Airport (TQO)
    63 min drive

Restaurants

  • Bahia Principe Grand Coba
    11 min walk
  • Restaurante Yucatan
    13 min walk
  • Thali Restaurant
    14 min walk
  • Maiko
    5 min drive
  • The Truck
    8 min walk

About this property

Bahia Principe Explore Akumal - All Inclusive

Luxury all-inclusive property near Akumal Beach
Consider a stay at Bahia Principe Explore Akumal - All Inclusive and take advantage of a free breakfast buffet, a golf course, and a nightclub. With a private beach, 2 beach bars, and beach massages, this property is the perfect place to soak up some sun. Indulge in reflexology, a body treatment, and hydrotherapy at Bahia Spa, the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy the gym, as well as activities like beach volleyball, basketball, and kayaking. In addition to 3 poolside bars and a swim-up bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 3 outdoor pools along with free cabanas, sun loungers, and a swim-up bar
  • Free self parking
  • Free bicycle rentals, 5 outdoor tennis courts, and an electric car charging station
  • Express check-out, express check-in, and supervised childcare (surcharge)
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 728 individually furnished rooms boast comforts such as 24-hour room service and furnished balconies, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hair dryers
  • TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

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  • Pool
  • Hot tub
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8.2 out of 10, Very Good, 1,333 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 7 restaurants
  • 8 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arlequin
  • Dolce Vita
  • Frutos del Mar
  • Riviera
  • Rodizio Los Corales

Things to do

  • 27-hole golf course
  • 3 outdoor pools
  • 5 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Billiards/pool table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Outdoor pickleball court
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Dining table
  • Free babysitting
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • On a private beach
  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Steam room

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 10 2026 to November 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.06 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Akumal Grand Bahia
Akumal Grand Bahia Principe
All Inclusive Bahia
All Inclusive Bahia Principe
Bahia All Inclusive
Bahia Principe All Inclusive
Grand Bahia Principe Akumal
Bahia Principe Akumal Inclusi
Grand Bahia Principe All Inclusive
Luxury Bahia Principe Akumal All Inclusive
Luxury Bahia Principe All Inclusive
Luxury Bahia Principe Akumal
Bahia Principe Luxury Akumal
Luxury Bahia Principe Akumal All Inclusive
Bahia Principe Luxury Akumal All Inclusive
Bahia Principe Luxury Akumal - All Inclusive Akumal

Frequently asked questions

Does Bahia Principe Explore Akumal - All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

Is Bahia Principe Explore Akumal - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Bahia Principe Explore Akumal - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Bahia Principe Explore Akumal - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Bahia Principe Explore Akumal - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Bahia Principe Explore Akumal - All Inclusive located?

Nestled on the beach, this Akumal property is 0.9 mi (1.5 km) from Riviera Maya Golf Club and 3 mi (4.9 km) from Akumal Beach. South Akumal Beach and Aktun Chen are also within 2 mi (3 km).

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Reviews

Bahia Principe Explore Akumal - All Inclusive Reviews

8.4

Very Good

8.8

Cleanliness

8.4

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 579 out of 1088 reviews
Rating 8 - Good. 276 out of 1088 reviews
Rating 6 - Okay. 120 out of 1088 reviews
Rating 4 - Poor. 56 out of 1088 reviews
Rating 2 - Terrible. 57 out of 1088 reviews

Reviews

Verified

8/10 Good

Mikayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay I loved the trolley system and being so close to the beach front. Wonderful stay and will come back
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property and staff
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Lynn Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was always cleaned. Staff were very kind.
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Nicholas Sep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swim up room was very nice. Daily cleaning and mini bar refills. Access to many activities on site and beautiful beach. The food was excellent for vegetarian options.
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Lynn Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were great. Resort was way too large.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. The room was clean, comfortable, and well maintained, and we were pleasantly surprised with a complimentary room upgrade at check-in. The staff were friendly and helpful throughout our stay. The water park was great and our kids absolutely loved it. The food was also very good with plenty of options for everyone. Overall, it was a great experience and we would happily come back again.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, never used the swim up bar as people were just surrounding it and never moved. Most staff were very friendly besides the bar staff, found them very rude.
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Staff were super helpful
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Deborah

Liked: Cleanliness, amenities
Staff was amazing love the adult only room building 82
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Doris

Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean room, fabulous staff, good food and plenty variety. The convenience of electric trolleys travelling between the Bahía resorts. The beach very clean and a great calm water section. Great variety of pools and very clean pool deck.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Staff were are very lovely and helpful! Our room was perfect and the shuttles around the property always came frequently. Every restaurant we tried, including the buffet were also fantastic.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at many all-inclusives in the area including the Wyndham Azteca and Westin Cozumel and this resort is better in most ways. The food is extremely high quality, the staff are wonderful, and the grounds are beautiful. We had some problems with the first room we were given but a man named Daniel found us an updated room that was perfect. The gym is the best hotel gym I’ve ever seen, and I travel a lot.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Juan Raul Lucio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best vacation I have ever had. Everything from the moment we arrived was luxury. The beach was perfect, our swim up room was amazing and the food was spectacular. More than all of these things it was the staff, they are all about service and their attitude was so warm and inviting, they truly made us feel at home. . Definitely returning!!!!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Thi Kim

Liked: Cleanliness, amenities, property conditions & facilities
Perfect facilities and very friendly staff.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Carla

Liked: Cleanliness, amenities, property conditions & facilities
We love this resort - just completed our 5th visit! However, it's very quiet - no night life for the younger generation. Coba is the place for families as it offers a nice water park for the kiddies and seems the busiest for families. We always stay in adult only sections. The food and staff are amazing, especially the ala carte restaurants.
Stayed 10 nights in Feb 2026
Verified

8/10 Good

John Andrew

Liked: Cleanliness, property conditions & facilities
Great modern clean room, very helpful and friendly staff overall, great maintenance and housekeeping staff, truly bus easy to access and use around and between hotels in the resort
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, the breakfast, lunch and dinner was amazing.
Stayed 5 nights in Dec 2025
Verified

4/10 Poor

Carole

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was close to the main swimming pool. Adult breakfast area looks so nice as this is so close to the ocean
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Frederick kock Chaung

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Staffs were very courteous.
Stayed 9 nights in Jan 2026
Verified

8/10 Good

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were phenomenal!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Marion

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless we had a swim up room which really highlighted our trip. Our only negative was trying to make reservations to the restaurants. Nothing was available when we arrived nor for our entire stay. By a lot of wrangling and complaining we did manage to get reservations but it was difficult. That was the only negative
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great . But smelled moldy . Staff was perfect
Stayed 8 nights in Dec 2025
Verified

8/10 Good

Matthew Brock

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Catherine Marie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. Staff was lovely. The rooms are a bit dated but it appears they are remodeling. Property and pool areas are beautiful! Would definitely come back!
Stayed 10 nights in Nov 2025
Verified

6/10 Okay

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is fantastic!
Stayed 7 nights in Nov 2025