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Rubi Tulum

4.0 star property
Adults-only hotel with 2 outdoor pools and free valet parking

Choose dates to view prices

Photo gallery for Rubi Tulum

Royal Villa | 1 bedroom, premium bedding, minibar, in-room safe
Creator video
Lounge
Luxury Villa, 1 King Bed | Living area | Smart TV
Exterior
Rubi Tulum offers a peaceful escape with its garden and rooftop terrace. Guests can book a massage or facial, cool off in one of two outdoor pools, or enjoy coffee at the on-site cafe. The property provides dry cleaning/laundry services and free WiFi throughout.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Kitchen
  • Spa
  • Room service

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

View all photos for Luxury Villa, 1 King Bed

Luxury Villa, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Luxury Villa, 1 King Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Penthouse, 1 Bedroom

Signature Penthouse, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Signature Penthouse, 1 Bedroom

Highlights

Balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
  • 91 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Penthouse

Panoramic Penthouse | Private kitchen | Mini-fridge, espresso maker, coffee/tea maker, electric kettle

Panoramic Penthouse

Highlights

Balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
  • 91 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Map
77760, QROO, Tulum, Calle 16 sur Supermanzana 15 Manzana 162, Entre Calle 21 Poniente y Calle 23

What's nearby

  • Tulum National Park - 9 min drive - 3.5 km
  • Tulum Beach - 12 min drive - 4.9 km
  • Ven a la Luz Sculpture - 18 min drive - 5.0 km
  • Tulum Mayan Ruins - 19 min drive - 7.8 km
  • Gran Cenote - 23 min drive - 8.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪La Taqueria Pinches Tacos Shop - ‬4 min drive
  • ‪La Consentida - ‬3 min drive
  • ‪Raum Gallery - ‬4 min drive
  • ‪Vaivén - ‬4 min drive
  • ‪Vereda - ‬18 min walk

About this property

Rubi Tulum

Upscale hotel near Tulum Beach
Located close to Ven a la Luz Sculpture, Rubi Tulum provides a rooftop terrace, a coffee shop/cafe, and a garden. Treat yourself to spa services, such as a massage, a body treatment, or a facial. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • 2 outdoor pools
  • Free self parking and valet parking
  • Full breakfast (surcharge), smoke-free premises, and a nature reserve
  • Tour/ticket assistance, concierge services, and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and include comforts such as private plunge pools and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • Private yards, wardrobes/closets, and separate sitting areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: USD 20 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • 2 outdoor pools

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • In a nature reserve
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only

More

  • 3 floors
  • 7 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Towels provided

Entertainment

  • 55-inch smart TV
  • Private plunge pool

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Late-night room service
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 to 35 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Rubi Tulum Hotel
Rubi Tulum Tulum
Romantic Rubi Tulum
Rubi Tulum Hotel Tulum

Frequently asked questions

Does Rubi Tulum have a pool?

Yes, this property has 2 outdoor pools.

Is Rubi Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rubi Tulum?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Rubi Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Rubi Tulum?

Check-out is at noon.

Where is Rubi Tulum located?

Situated near the beach, this hotel is 2.9 mi (4.7 km) from Tulum Beach and within 6 mi (10 km) of Tulum National Park and Ven a la Luz Sculpture. Tulum Mayan Ruins and Gran Cenote are also within 6 mi (10 km).

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Rubi Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 72 out of 90 reviews
Rating 8 - Good. 7 out of 90 reviews
Rating 6 - Okay. 5 out of 90 reviews
Rating 4 - Poor. 2 out of 90 reviews
Rating 2 - Terrible. 4 out of 90 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffery Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel! Staff were very friendly and professional, will be staying here when we return to Tulum!
Stayed 7 nights in Feb 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was the perfect getaway with peace and serenity.
Stayed 4 nights in May 2024

10/10 Excellent

Kareem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 3 nights in Feb 2025

10/10 Excellent

Shalitia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Rubi was AMAZING! The on-site restaurants were good. Having the options to go to the pool or use your private dipping pool in your room made it GREAT!
Stayed 4 nights in Mar 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery was beautiful the staff was always helpful. It’s located more inside the jungle area. The rooms were wonderful I was a little confused about the shower cause the water got all over the floor. The restaurant closes too early. The food is very good and tasteful. Room service came and cleaned everyday. Mosquitos weren’t that bad around the hotel but once you step out they tearing you up. Overall I would definitely visit them again
Stayed 3 nights in Aug 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely beautiful. It’s romantic, secluded, clean, tranquil, peaceful, and just flat out perfect for what I was looking for. The last bit of the trip to get there, the road was a bit torn up from construction but once you walk inside your just in awe. Staff was amazing and friendly, property is so well taken care of I felt like I was little oasis.
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is perfect for a romantic, quiet getaway, which is exactly what I was looking for. Our penthouse suite was simply stunning..three floors of lux living & very private. The food at Balaxe was delicious. The staff throughout the resort was friendly & very helpful. The gorgeous resort was the perfect setting to celebrate our wedding anniversary.
Stayed 4 nights in Mar 2024

10/10 Excellent

gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diseno hermoso Transmite paz
Stayed 4 nights in Mar 2024

10/10 Excellent

TyBreun Armise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rubi Tulum was everything and more than I could imagine. The road leading up to the resort was a little iffy but when I arrived I was in love. Rubi looks exactly like the videos and photos but so much better in person. The staff was extremely helpful and on call for all our needs. Everything was truly perfect for my 36th birthday.
Stayed 4 nights in May 2024

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rubi Tulum is without disappointment. The facilities are amazing, staff are great and overall beautiful. The only issue is the road getting there. Pretty bad. But it’s worth it.
Stayed 1 night in Oct 2023

2/10 Terrible

Guadalupe

Disliked: Staff & service, amenities, property conditions & facilities
One of the worst experiences. Was there for three days, everyday we were left without electricity and water for hours in the afternoon. With a pitch black room, couldn’t see much, no AC for the heat and couldn’t shower/use bathroom during that time. Very limited staff and the one person at the “front desk” was not helpful at all.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
We had a wonderful stay, the staff were incredible friendly and helpful. Our room was cleaned with an amazing view. I highly recommend this hotel!
Stayed 4 nights in Jul 2025

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place, pool and room are just amazing. Just need to refresh sofa pool.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
It was very quiet because it is in an area that is away from the city. (Although, a rough road to get there)
Stayed 3 nights in May 2025

10/10 Excellent

Gursimran

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was not clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay again.
Stayed 3 nights in Apr 2025

4/10 Poor

Shant

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Not so bad from the pictures and listing, not so bad private rooms, or oasis pool. However, the staff and service is very unprofessional and unorganized, bordering a criminal run hotel. They tried to add bottle service charges which I never ordered, and went to great lengths to try to make me pay it, even threatening with weapons and police, until thank God Expedia intervened! The property is very far from the beach of Tulum, 50 minute walk, not easy not nice. Restaurant closes so early at 3:00 pm
Stayed 5 nights in Mar 2025

4/10 Poor

Karina Stephanie Guzman

Disliked: Staff & service, amenities, property conditions & facilities
The property is very isolated, nothing is within walking distance. Cabs charge $35 USD for a 10 min ride. Walking around the hotel was a pain because of the stones all around, very unsafe for someone who has been drinking. The bedsheets smelled like mildew. There is no actual shower, just a random tub in the middle of the room that makes a huge mess when you shower. The on property restaurant closes at 4pm so you're screwed for dinner if you don't want to pay $80 for a cab ride to & from another restaurant. The guy who received us at the front desk had an attitude and wasn't helpful with anything at all, the maintenance guy was more helpful than he was. Our rooms power also went out for 2 minutes our first night there.
Stayed 2 nights in Mar 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff at Rubi Tulum was Excellent! I give everything a 5 stars! A great place in the Jungle to hang out and relax. I will be back! Thank you Rubi Tulum.

8/10 Good

Melody

Liked: Cleanliness
Beautiful rooms, friendly staff, breathtaking view and property! Highly recommend this place. Must have a car to get around as it is located in a remote area.
Stayed 3 nights in Feb 2025

6/10 Okay

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property was far away from everything and extremely dark at night roads were horrible.
Stayed 4 nights in Dec 2024

10/10 Excellent

Daykel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with cool Tulum jungle vibe and very friendly staff.
Stayed 2 nights in Nov 2024

2/10 Terrible

Mingyu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the middle of nowhere—no restaurants, no stores, nothing. The only food available was the hotel’s limited breakfast and lunch options. Getting there cost me 1,000 pesos in taxi fare because the roads were pitch-black, unsafe, and impossible to walk. Outside, it was a construction zone—dust, noise, and chaos everywhere. Morning, I was woken up by loud construction sounds, making it impossible to rest. The room was freezing, with only a thin quilt and no comforter. I asked for one, but no one was at the front desk at night, and by morning, they simply told me that comforters weren’t provided. It was unacceptable. I couldn’t sleep, woke up sick from the cold, and endured endless noise. After seeing the poor environment, the construction dust, and the constant noise, I was immediately concerned for my health and wanted to leave before even checking in. The hotel initially agreed to refund me but later refused. Left with no choice, I stayed one miserable night and left first thing the next morning. As a female traveler, the area was terrifying—completely deserted, with no shops, no restaurants, and no delivery services. After dark, I was trapped in the hotel, hungry and scared. This was supposed to be a vacation, but it felt like punishment. Freezing cold, noisy, unsafe, and completely isolated—this was the worst hotel experience I’ve ever had. Absolutely appalling.
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful boutique property in the jungles of Tulum. The grounds were well maintained and felt like a botanical garden. The pools were beautiful and refreshing (a little chilly). Dayanne and the other staff were exceptional; welcoming, friendly and knowledgeable. We went during the “off season” and therefore had limited access to amenities (restaurant was only open for brunch). The local food delivery service Tomato was a game changer and helped us enjoy local foods without leaving the property. While the roads nearby were in poor condition, they were fairly easy to navigate using an ATV or scooter. Taxis had no trouble and were easy to access.
Stayed 6 nights in Nov 2024

6/10 Okay

Alida

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
when i got there it was like no welcoming because i got there at 7 there was no receptionist so the security took us too our room and that was it, I mentioned bout my vip access the next day n they said they didn't know anything about what that was, didn't get no drinks or anything, the restaurant was closed when we got there so we had to call another taxi to get something to eat, they should atleast have a snack store or room service since theres nothing close or walking distance, hotel was just nice just needs more pptions for guest.
Stayed 4 nights in Nov 2024