I felt like I was in nature the entire time. What a beautiful property in a natural setting, complete with sand walkways around the rooms. I felt so at peace here. The ocean was the constancy presence in my six day stay. I’m looking forward to returning soon.
Robert
2025 年 5 月に 5 泊滞在
6/10
Very dissatisfied with the process of check in and checking out. Checking in was very slow, only one person at the reception desk and a confusion with the unit that I paid. Also, I got overcharge for the room.
Overall, the hotel is nice, clean, beach front, walkable to shopping and restaurants. It was our first time to Tulum and it was fun.
Carmen
2025 年 5 月に 2 泊滞在
10/10
Excellent location
Nagaram
2025 年 2 月に 3 泊滞在
2/10
Carlos
2025 年 4 月に 1 泊滞在
10/10
will b
2025 年 3 月に 4 泊滞在
10/10
Excelente estancia y cercano del evento que tuvimos. Felicidades al servicio de Junior en el front desk
宿泊されたお客様
2025 年 3 月に 3 泊滞在
4/10
Andrew
2025 年 3 月に 6 泊滞在
10/10
Walter Jackie
2025 年 3 月に 4 泊滞在
8/10
I love the hotel, the area, the good energy.
Mariella
2025 年 2 月に 1 泊滞在
2/10
Its like a Hostel but they charge like a 5 stars hotel.
There was no water in my shower, the room was dirty, in my room there were no black out or courtains in all the windows of the room , so at 7 am the sun was in my face.
They don’t have enough bath towels, we were 3 in the suite and they just put 3 bath towels the first day but the other days the put pool towels instead of bath towels because they didn’t have enough.
There were singers at the restaurant and music from 9 am, and my room was just next to the restaurant so the music was inside my room.
The only thing that its good with this hotel it is the location.
Linda
2025 年 2 月に 3 泊滞在
10/10
Levik
2025 年 1 月に 1 泊滞在
10/10
Very comfortable and clean hotel with friendly staff. The food is excellent though pricey. The beach is lovely and clean.
Susan
2025 年 1 月に 5 泊滞在
10/10
Lene
2024 年 12 月に 2 泊滞在
10/10
Galyna
2024 年 11 月に 3 泊滞在
10/10
Perfect Vacay!
Dawn
2024 年 11 月に 5 泊滞在
2/10
Jack
2024 年 11 月に 4 泊滞在
2/10
Esperaba mas del hotel en cuanto al servicio y la atención al cliente..No lleno mis espectativas.. en cuanto al lugar y la playa muy bonita..
JOSE
8/10
Renaud
2024 年 11 月に 2 泊滞在
8/10
Dane
2024 年 10 月に 3 泊滞在
8/10
Cecilia
2024 年 10 月に 1 泊滞在
10/10
Ann-Charlotte Elisabeth
2024 年 10 月に 6 泊滞在
2/10
Salieron dos cucarachas, no salía agua con presión en la regadera, un día solo agua fría y al otro solo caliente.
El día del check out a las12 en punto nos fueron a tocar a la puerta para que saliéramos.
Lo único bueno es el sabor de la comida y la atención de los meseros en restaurant y playa.
Ricardo
2024 年 10 月に 3 泊滞在
10/10
The resort was amazing! From our room to the food. I would give it an 11 if it was possible. We will def be returning for another trip with friends next time. The beaches were beautiful and the water was next level!