「The property needed updating in the pool areas and to go to lunch it’s a long walk with a disability. Other than that the place was phenomenal.
The understanding of what you’re getting room wise is a little difficult between Expedia and the resort but the resort made everything work once we arrived. But we had to get assistance from a manager 」
「Me encantó la disposición y la actitud de su personal siempre muy amables y con una sonrisa además de hacer bien su trabajo.
Siento que faltó entretenimiento porque conozco otros Dreams y tienen más shows y mejores」
「En general excelente, solo hubo 2 cosas que no me gustaron, al llegar nos abordaron para darnos informacion del hotel y acabaron citandonos a un desatuno para vendernos estancias de la cadena hotelera, y otra cosa fue que me preguntaon que festejabamos, es mi aniversario 30 y al llegar al cuarto habia un letrero de feliz cumpleaños con otro nombré, quedaron en corregir eso que era un detalle y sorpresa para mi esposa y nunca lo corrigieron , pero eso si la comida exquisita en todos los...
「Myself and one other buddy stayed 4 day weekend 4sept2025 to 7sept2025 on a diving trip. We arrived around 1500 and had a evening/night dive we had to be at for 1700 and had a few things we needed to take care of before heading that way and were not sure we were going to have enough time. But the guys at the front desk help us with everything. checked in, in literally 5 minutes, we wanted to go somewhere to rent scooters we used before but was 20 min up the road really didnt have the time, he...
「We loved our stay here. Villas El Encanto is located in a quiet residential area with lots of lovely bakery and breakfast options nearby. Our accommodation was excellent. 5 of us (incl 3 teenagers) stayed in a very cool and comfortable family cabin with filtered water and a fully equipped kitchen area. We enjoyed the pool area as well as the pretty garden. Thank you so much for a lovely stay - the kids were very sad to say goodbye to the dogs :-)」
「Muy buen lugar, así empiezan las descripciones, pero quedan cortas las palabras expresar que; casi no quisieras descansar por contemplar sus vistas a la naturaleza, y lo fácil que es relajarse y consentirse con sus vistas dentro de la habitación y jazuzzi. En familia es una maravilla y entre miradas intercambiadas con tu pareja es excepcional. El personal de apoyo muy sólidos tras "bambalinas" y el WhatsApp. Un invitado de gala entre la realeza maya. Muchas Gracias. 」
「Dan and Dan went out of their way to take great care of us! Nice property and convenient to rental cars,airport and downtown. Very quiet. Felt like a private stay.」
